22 Oregon Subaru Dealers

I felt the "Energy" with the Team at Wilsonville Subaru! - rbsnoddy

I felt the "Energy" with the Team at Wilsonville Subaru!!! Alan, Jay, Alan, Joe and Rose all performed exceptionally well. I purchased a used vehicle from Tony Gutierrez and Joe Nibler. I am completely satisfied with my car purchase decision from Wilsonville Subaru!! In an era when the concept of customer service has been devalued almost beyond recognition, it is more than a little refreshing that Wilsonville Subaru staff still believes in and practices excellent customer service. Kudos to you and your staff for making my stay a great one……Keep up the great work……. Live long and prosper and ‘Rock on’…….

AJ in sales and Tony in finance were willing to stay late - lkcraz

AJ in sales and Tony in finance were willing to stay late and wait for us to drive down to Medford from Coos Bay after I got off work. They never rushed us in making such a big decision as to which model we wanted and were friendly and helpful. Since this is our first Subaru, we had lots of questions.

The service is always friendly, professional, and prompt, - wy2or15

The service is always friendly, professional, and prompt, plus the quality of the service is great. The waiting room is clean and comfortable, with drinks and snacks.

I have always received quick and courteous service from - Bill

I have always received quick and courteous service from the folks at Subaru of Corvallis. They are the best!

I purchased a 2019 Chevy Bolt at the end of 2024. - st

I purchased a 2019 Chevy Bolt at the end of 2024. My primary purpose was to get a good value and take advantage of the Federal EV tax credit. They were able to apply at the time of sale (registered with IRS). They have a great selection of Chevy Bolts to choose from. I had a specific budget and they worked with me to find the right vehicle. I worked directly with Bethany McNichols, whom was a pleasure to work with. I appreciated her friendly nature and attentiveness to my requests. The sales manager and finance person were also great. I normally dread dealing with car dealerships, and I had a great experience. I was very flexible, and had other options, so was not feeling any pressure. They were very reasonable, and I didn't feel high pressure tactics or aggressive overselling that I've experienced elsewhere. If you need one of the GM buyback Volts that have been refurbished, go here!!! Great selection, fair price, and quick transaction.

We bought our Outback from Lithia Subaru a number of - tom&bev

We bought our Outback from Lithia Subaru a number of years ago, before moving to Central Oregon. We have had nothing but issues with the dealership over here. They couldn't complete the work on our vehicle without a part. They did not call to let us know this fact. I am assuming they never ordered the part, as they said they would call when it was received, and we never got that call. This happened months ago. We finally decided if we wanted to have our car repaired and repaired right, we needed to go back to the dealer where we bought it. I called the service department of Lithia and got connected with Deseo Perez. We were going to be in Portland, and even though it was short notice, he was able to get us an appointment. Deseo provided excellent customer service. He went above and beyond and had us back on the road to Central Oregon much sooner than we expected. It is worth the drive to Oregon City for the peace of mind that our car will be repaired, and the repair will be done correctly. In closing, I want to recognize Deseo, Lithia's outstanding service advisor. He took excellent care of us!

Great customer service if I ever need another car from - sexy_ri_ri1988

Great customer service if I ever need another car from you guys again I would want her Jill to be my Top person. She is great wonderful terrific amazing.

#1 on the list when consider buying any new Subaru - saltyfish999

#1 on the list when consider buying any new Subaru vehicles and 5 stars customer service

Sean perala was very helpful and very nice he was very - Newsubaru24

Sean perala was very helpful and very nice he was very patient with me and helped me find the right car for me I am very happy with my car and everyone there was so nice they really help you find the right car that is in your budget and that you love at the same time could not recommend this place enough.

The salesman was nice and I’ve met some nice people in - thiesdee

The salesman was nice and I’ve met some nice people in the service department. However, as far as service and promises I’ve not had a good experience up to this point.I’ve never received the call from Emily I was told I’d get 10 days after my new car purchase (now a month out) to help walk me through operation of my new vehicle. I was told I’d always get a loaner when my car was there for service. I left my new car there after purchase for protective coating. I had my trade in for a loaner just overnight and was called the very next morning to return it as they had sold it already. They did not have another loaner. The Protective coating had not been done on my new car yet and I expressed I did not want to take my new car off the lot until it had been completed. My salesman called that they had decided to send my new car off sight for the protective coating without my approval as Crystal was not there to do the job. The protective coating had many flaws when I picked it up. They wanted to return it to the off site place that applied the coating. In view of the poor workmanship I refused and requested Crystal do the repairs/critiquing as she was now back at work. They agreed but when I took it back to Subaru they insisted it had to be done by the providing place. Again I expressed I had been promised Crystal would do the job. I don’t really know for sure who did it, but I bought the protective package from Subaru and feel they need to guarantee it and stand behind it. I also paid for more protective costing than I actually received. While picking up my new car after supposed critiquing of the protective coating, I expressed I needed help understanding the operation of some features of my new car. They set me up with my salesman. I told him I had still not received the promised call from Emily. He walked me through what he could and left a message for Emily to contact me to set up a tutorial appointment. That was a week ago yesterday. I’ve still not heard from Emily. I messaged my salesman yesterday asking him to return my call. I’ve not heard back from him. I experienced such kindness and service promises when I was considering buying my car from Subaru of Bend and now am so very saddened by the lack of contact and service as promised that I’ve experienced after my purchase. It has truly taken the joy out of the ownership of this new vehicle . I truly wish i my trade in back. Frustrated and very disappointed.. Dee 😢😞😩

I bought a used Outback from KFS that I planed on using a - JC

I bought a used Outback from KFS that I planed on using a lot in the forest for recreation. The sales person, Desiree, was great. Everything else was terrible. They didn't disclose an accident where there was a clear, very poor repair. I had assumed there was because of the price, but didn't know for sure until I pulled the front bumper facia. They tried to sell it with dangerously worn tires, and calmed they didn't notice (on a car they had in their possession for 6 months. I heard noises after about 9 months - Then I replaced both tire rod assemblies. The extended warranty I bought (because I suspected SOME problems, again due to the pricing) was void due to their dereliction of duty as an agent. I paid $1300 for repairs, and ended up canceling the EW for a $1K loss. They had a "no mask" policy, this was fall 2021. I certainly won't be buying an Outback Wilderness from them.

Tonkin of the Gorge did a thorough job in a timely - patfisher49

Tonkin of the Gorge did a thorough job in a timely manner. All staff were pleasant and accommodating…sympathetic to my need to be home by dark. Highly recommend!!!

Was sold a"Wentworthless" contract for $599 Now questionable - Foster mom

When I purchased my new car, I was upsold a Resistall clean car service contract, good over 5 years. The pitch was that as a foster parent of 3 kids who might spill on the fabric, it would be a great investment. Resistall has gone out of business. I have gone in personally, as requested. I was told someone would call me back. I have called, gone online and still NO ONE is communicating with me. Today, the service dept. line rang 10 times before going into voice mail. My car is in the service center being cared for. I was given a ride home and they will collect me when the car is ready. It took awhile, but they made good their promise. Thank you Wentworth for now being "Worthwhile!" The rest of the story: I collected my car today, 2/21, and can see no change of a cleaner interior. Since my car has 4 years of use... I give up. Maybe they tried or just "shined me on."

Skyler was my service representative. - wander_n_star

Skyler was my service representative. He was courteous and had said it could take two days to complete the recall repair. I left my car and Portland Subaru was able to get it back in 1 1/2 days.

Don't go here if you're traveling through. - Bongcayao

I had the opportunity to visit the service department here on 9/1/18. However I didn't get my vehicle serviced here as I was passing through pulling a trailer and broke down and only 391 miles from my home dealer. I had the pleasure to deal with Lori Lupo the only service advisor working on a Saturday. I had a charge air cooler tube blow off. I asked if she could check to see if its covered under warranty. I was told that she didn't know how to do that and the guy that does all the warranty work isn't there till Monday. I walked her through the process of looking it up through Ford Oasis. Which it was covered under warranty. Then was told that they couldn't take a look at it until 9/14/18. I even asked if someone could come out and just take a look at it to help band aid it so I can get to my destination. I completely understand that it's hard to take in walk ins and especially on the weekend. However taking a couple of minutes out of the day to have a technician come and take a quick look isn't too much to ask. Needless to say I had to band aid it in their parking lot. On a good note I did make it to my destination later that day.

Dont recommend going to this dealership for any service.... - jakemiller296

Dont recommend going to this dealership for any service. I've had one oil change that was done incorrectly and had to go back a few weeks later to have the oil topped off due to low oil level. I've found various broken pieces of plastic around the air filter box and intake along with oil caps left in the engine bay. Then to top it all off I had a wheel bearing replaced a few months after I bought my used vehicle from them and I'm am now having the same bearing replaced 14 months later when all of the factory bearings on the other wheels are just fine and now they are refusing to warranty the part unless I drive it ( with an unsafe wheel bearing that has caused brake pressure issues while turning sharp left ) from the other dealer to theirs so they can work something out with me. DO NOT RECOMMEND unless you want to have your car in the shop most of its life.

Fantastic group of people. - Brian

Fantastic group of people. Purchased my Forester from Harley Swain through Tiffany Reig in July and I just returned to have my first service. Service was just as professional as sales. I recommend Tiffany to any one looking for a great new or used vehicle and Zach (mgr) in service for all your maintenance needs.