43 Oregon Ram Service Centers

We hauled my vehicle over to Newberg on Sunday afternoon. - menace72457

We hauled my vehicle over to Newberg on Sunday afternoon. Let a message on the drop of envelope. I rec'd a phone call early Monday morning from the service dept indicating that they would be pulling my truck in to the service bay that morning. Approx 2 hrs later I rec'd a call letting me know that my truck was ready for pickup. They were quick and thorough in diagnosing the issue. Thank you again Newberg Dodge.

Jose in the service department was knowledgeable, fast - Jfconyers

Jose in the service department was knowledgeable, fast and accurate! The service was great! The price was good and the receipt giver was excellent also. They would not take any tips.

My 2020 Ram 2500 had an exhaust system failure where the - Greg

My 2020 Ram 2500 had an exhaust system failure where the system failed to regenerate and continuing to drive it was not an option. The truck was dropped off just before closing on Tuesday night. I got a call mid afternoon mid Wednesday saying it was ready to go. Thankfully it was under warranty and many parts were replaced. ⭐️⭐️⭐️⭐️⭐️ to Trevis, the service manager, his crew and the parts department. I did not expect it back this fast but most thankful that it is. Thanks to all those who had a hand in getting my truck back on the road

Took my vehicle in when they were super busy and they - Ic4329a

Took my vehicle in when they were super busy and they still managed to get it done that same day. 10/10 service as well

For over 13 years this service, and parts department have... - sltram2500

For over 13 years this service, and parts department have taken care of my wants and needs to the utmost in most all matters and the ones they couldn't take care of was not their fault whatsoever. They have always been very polite and apologetic for everything they could not get done. They have never been rude or condescending in anyway whatsoever. If you need something done these folks will strive very hard to get it done and they will give the lowest possible price too ,as their estimate and if not low enough they will strive to make it lower in order to please and get your business.

Came in with out a appointment and Scott came right up - Bobby

Came in with out a appointment and Scott came right up and helped me got my car right in and took care of me went way above and beyond this is my dealership from here on out GREAT CUSTOMER SERVICE! HIGHLY RECOMMENDED!

Customer service at St. - fromm.scott40

Customer service at St. Helen’s Auto Center is the best. Prompt customer service. Mechanics are through and treat my vehicle like it was their own. Thank you

Took my 2023 Ram 1500 to Dick's Dodge Ram of Wilsonville - brad

Took my 2023 Ram 1500 to Dick's Dodge Ram of Wilsonville twice to repair the left turn signal - under recall. They never fixed it. Cost me 4 uber rides. Took the truck to Tonkin Dodge Ram and they fixed it the first time. Will not be going back to Dick's Dodge Ram again.

Everyone I spoke to at the dealership was very kind and - Douglabh

Everyone I spoke to at the dealership was very kind and helpful. This was my first interaction with this dealership, and I now consider them to be my go to business when my Ram Promaster needs care.

Shop area cluttered and dirty. - adkmorrow

Shop area cluttered and dirty. Price quoted for additional work outrageously high. Good customer care.

Dealer is close to home. - Tonyhufford

Dealer is close to home. Convenient. I never did talk to Ben. I would have appreciated an explanation of the work done. Other than that, check in and check out was easy.

After more than two weeks of silence, missed follow-ups, - Josh G

After more than two weeks of silence, missed follow-ups, and vague non-answers, I’ve completely lost faith in Lithia Dodge of Eugene. I brought in my vehicle expecting professional service. What I got was a black hole of communication and a service department that operates like customer updates are optional. When I finally received a message from Jimmy Schaberg, it was full of excuses: “We can’t fix it without parts…” “I’m sorry the communication was delayed…” “We ordered your part without a deposit...” So now I’m supposed to be grateful they finally did the bare minimum after two weeks of nothing? No timelines. No accountability. No proactive communication. And no follow-up on the personal property left in my vehicle. Just weak apologies and a pat on the back for doing what they should’ve done on day one. Let me be clear: this is not a communication problem. This is a culture problem. Their service department clearly doesn’t value customers’ time or trust. If I hadn’t pushed for answers, I’d probably still be waiting in silence while my vehicle sat untouched. I’ll never be back. And if you care about your time, your property, or being treated like more than an inconvenience—take your business anywhere else.

Easy in and out! - Peggy

Easy in and out! John took care of everything. Great communication. I would recommend Lithia to others.

Took my Dodge for service, I was assisted by John - girlimport02

Took my Dodge for service, I was assisted by John Retzlaff, he was refreshing and assuring, also great follow up. He even took time to help me with an issue that the dealership I purchased the car from needs to address by advising them what the issue that they found and what needs to be fixed.

First time using this dealer, needed a recall service - Nico

First time using this dealer, needed a recall service completed for my Ram. Rich in the service department was kind, professional, informative and got me in within a week! I will come here for future Ram services.

Five star rating for your service department! - Pjcoop

I have been coming to Urness motors service Department for service and repairs on my Jeep for several years. They were always so courteous and knowledgeable and quick! I give them a 5-star rating for their courteous, efficiency, speedy services and knowledge!

Thank you Cottage Grove CDJR, never disappointed in this - Jamie24kt

Thank you Cottage Grove CDJR, never disappointed in this amazing dealership Brock in service always top notch never get tired of my endless questions or concerns no matter what my service is for, the customer service is awesome. Jeremy Thank you for always following up and making sure all is good you have been my number 1 go to, I am amazed at the trusting relationships you build when you sell a vehicle you are so honest and humble an ordinary kind! I would like to say WELCOME DeJean the new salesman he was so friendly and courteous, you will do amazing things for the dealership You all are so amazing keep up the great work!

I pulled into the Bend Lithia RAM dealer with a DEF code... - grclark50

I pulled into the Bend Lithia RAM dealer with a DEF code on my truck. The service mgr Mr Jordan took time out of a stressful day to explain to me what the code meant and what i had to do to clear the code. I am very appreciative of his advice as we were able to continue on our trip. GRC

Can't say thanks enough to Jennie at the service desk for - Woody

Can't say thanks enough to Jennie at the service desk for fitting me in for an emergency repair to my truck while I was traveling through Oregon. It saved my trip. Super nice folks and excellent service.

Service and vehicle purchases - Iowa Boy

Have purchased six new vehicles over a seven year period, 3 Jeeps, 2 trucks, 1 Chrysler 300. Get regular servicing as required to maintain running efficiently. Have enjoyed the service received from this dealership. Love our sales person, Travis, has become like family. Pricing very fair and service techs do top notch work.