564 Oklahoma SRT Service Centers

Friendly staff - Dreamboat

Friendly staff and good service. Oil change and tire rotation. The wait was short. Service department is what keeps me coming back. Keep up the good work!

EXCELLENT SERVICE - anita.davis

The service staff is knowledgeable, courteous and provided excellent service. They also did extra little things that most service places would not have even given a thought to do. They went above and beyond my expectations. I have had my vehicles worked on at other places and had long waiting periods and the people treated me as though they didn't even want my business. That wasn't the case with the Nissan service department. I have already made an appointment for more work to be done.

We recently had an issue after having our vehicle - S.norman49

We recently had an issue after having our vehicle serviced. We returned to the dealership and the service manager immediately took care of the problem. Great customer service. Thanks Fowler

My husband and I have both bought new cars in the past 10 - deborahaburch

My husband and I have both bought new cars in the past 10 months. Our sales experience with Jacob Calloway was terrific. Jacob is a phenomenal communicator and checked in every two weeks to update us on the wait for our cars. I really appreciated him keeping me informed about the process. I also felt that I was treated fairly in the pricing of our cars.

No pressure sales/ excellent service - Wiseshopper

I went in to have my 2006 Avalon serviced. While waiting I browsed the new cars. Absolutely no pressure to buy. Very helpful and courteous.

Just to follow up my yesterday's appointment to let you... - Alexandre

Just to follow up my yesterday's appointment to let you know that the recall service that I was scheduled to do WAS NOT done and the alignment service that was also scheduled to do made my car even worst than it was before. I waited there for seven hours and nothing was done in my car or was poorly done. I have been a loyal customer since 2018 and the last two times I was there the service has decreased in quality. My situation yesterday was a tremendous disrespect with a customer. The employee who assisted me yesterday was really rude and impolite. I will looking for another dealership to take my business from now on. The employee, I believe his name was Jacob, lied to my face at the end trying to convince me that the recall was a two day job. It was NEVER brought to my attention before, it is not in the appointment email or on the text message I received confirming the appointment. In the email, it even says that the "the client will wait while the service is performed", unless someone expected me to sleep in the dealership, it was never a two day job. So I lost trust and confidence on Fowler VW Norman and I will not go back there and I will make sure that none of my friends make the same mistake that I did.

Had my oil change last Saturday (10/08/2022). - w_grevel

Had my oil change last Saturday (10/08/2022). As usual, it was always a satisfying experience. Been with Freedom Ford (McAlester, OK) for the last 11 years now; and have never once had a disappointing moment. Always on time. Very professional work and treat you like family. Keep up the good work, folks. 100% satisfied!!!

My family and I have bought many many vehicles from... - calumetfarmer

My family and I have bought many many vehicles from Frontier over the last 30 years and always loved and recommended it to others for sales and service. The office manager is also one of my neighbors. They really started declining in 2010 by starting a game with you on your trade in. I have always had to go to another dealer to find the fair trade on my vehicle prior to trading it in with Frontier as I like keeping my business local. My family and I put up with that for years because of great service however we noticed a sharp decline in the service department about a year ago. It started with we can’t get your vehicle in for several weeks to once you do get it in to you never get followed up with the status to your repair and it takes forever! Most of my family has moved on to the dealer just 10 miles north and now after hearing the service manager over the last few visits drop the f bomb many times I decided this is not the store for me or my family. He looks like a biker that belongs working at a bar with that mouth. I feel sorry for the parts guys having to work with him as they looked disgusted after he said it. The other big issue is the what seams like a very large turnover of employees and it’s not the same friendly store it was. I’m not telling you not to buy or take your vehicle here, just saying it’s no longer for me or my family. I guess I’m just not good with change and sure wish I could have back the old Frontier.

The service department was amazing, caring, kind and... - Shelbie Rundle

The service department was amazing, caring, kind and patient. They went above and beyond to tend to every detail I asked them to and made my decision to take my new car there for service (40 miles away from where I live instead of going to the dealership in the town that i live) worth it! Will definitely be using this dealership for any and everything else I may need!

Well done. I initially was very nervous about using the... - brendathomas1

Well done. I initially was very nervous about using the Concierge Valet service. Genesis of Edmond picked up my G-80 from Lawton and brought a loaner to me. Steve the driver was professional and answered all my questions. Tanner, the Service Technician kept me informed of the status of the repairs. The vehicle was returned with a full tank of gas. Thank you, Genesis, for the great service and for giving me peace of mind that my G-80 is in good hands.