564 Oklahoma GMC/1000 Service Centers

Amazing service department!! - Acker

I was traveling from out of state and had major repair problem and this Saturday service team repaired my car in less than three hours! I was amazed! Very knowledgeable and quick to fix my problem. Courteous and wonderful dealership! Thank you so so much!!!

excellent dealership - carthen3

Nice clean and comfortable atmosphere with a professional attitude, I always have my mechanical work done at this dealership the shop is clean and comfortable.

mistake to buy here - Rgr

Don buy here. Cannot get service and rude It is a waste of time to call. Cannot get in and will put on hold on the phone and then will be told that they are too busy to talk to you

Outstanding service. - okstan2002

Outstanding service. Kevin is extremely helpful and very knowledgeable. I will be going back for all my maintenance work

Stay away or you will be sorry - James, Bob123

After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.

I've been bringing my Volvo to this dealership for two - jberch

I've been bringing my Volvo to this dealership for two years. It has been a constant battle to just get them to answer the phone. I scheduled a service visit online and was told "we don't use those." Apparently they call everyone who schedules online and re-schedules them. I left a message (because I couldn't talk to a real person) about a serious issue with my car and 24 hours later they still hadn't called back. I specifically had issues with Devyn. I left my car for a week, called the Friday before my scheduled pickup on Monday and never received a return call. I was ON MY WAY to the dealership to pick up my car on Monday, and they had not even STARTED on the work. I talked to the service manager who said, "Oh. I'll talk to him about it." Shameful. Every time I'm in the dealership it's like I'm an inconvenience. If you live in the Tulsa area, you should re-consider purchasing a Volvo, because any attempts at service will be frustrating and disappointing at best.