77 Oklahoma Chevrolet Service Centers

SERVICE DEPT WAS VERY GOOD. - tsmith

SERVICE DEPT WAS VERY GOOD. SERVICE WAS PROMPT. HONORED MY COUPON FOR THE OIL CHANGE.

Excellent repair - sbrown7170

Check engine light problem, it was repaired with no problem. I would highly recommend them to everyone. Excellent service and awesome personnel, Josh was fantastic.

My family and I have bought many many vehicles from... - calumetfarmer

My family and I have bought many many vehicles from Frontier over the last 30 years and always loved and recommended it to others for sales and service. The office manager is also one of my neighbors. They really started declining in 2010 by starting a game with you on your trade in. I have always had to go to another dealer to find the fair trade on my vehicle prior to trading it in with Frontier as I like keeping my business local. My family and I put up with that for years because of great service however we noticed a sharp decline in the service department about a year ago. It started with we can’t get your vehicle in for several weeks to once you do get it in to you never get followed up with the status to your repair and it takes forever! Most of my family has moved on to the dealer just 10 miles north and now after hearing the service manager over the last few visits drop the f bomb many times I decided this is not the store for me or my family. He looks like a biker that belongs working at a bar with that mouth. I feel sorry for the parts guys having to work with him as they looked disgusted after he said it. The other big issue is the what seams like a very large turnover of employees and it’s not the same friendly store it was. I’m not telling you not to buy or take your vehicle here, just saying it’s no longer for me or my family. I guess I’m just not good with change and sure wish I could have back the old Frontier.

You know it was very rude service was crappy I brought my... - johnrosspotter09

You know it was very rude service was crappy I brought my car in twice and it left worse than it was when it came in all it needed was water drained out of the gas tank now has no compression in the motor so don't go there they're crappy and s***** we'll seriously have been in the last six years I've bought a car from them six years ago

They got me right in and my car fixed within a reasonable - Ajforeman80

They got me right in and my car fixed within a reasonable time frame. Wesley is always a joy to work with! He kept me informed and let me know right away what was wrong and how much it would cost to fix.

I have had bad problems with them years ago but gave them - Nana mcd

I have had bad problems with them years ago but gave them another chance because of some of their people. But once again they have gone down hill. I will not recommend them. They do not call you back. They are now ill mannered and do not listen to what may be wrong. They say they are to busy so why give them more business. I no longer feel this is a good place to take your vehicle. Prices are higher then other places but if service and people are good you might pay a little more. I made that mistake and now you don't have good people or service. Learn manners and return phone calls, please.

Recall for Chrysler Airbag - 174LadyCooke

Mechanic stated recall work to update airbag had been done airbag light continued to come on, This happened twice. Finally took to another dealer and the repairs had not been done. . Later found out the airbag would not have worked if happen to be in a wreck. Would NOT recommend service department.

Austin did an amazing job setting me up with my new ride.... - val.franklin88

Austin did an amazing job setting me up with my new ride. Affordable and exactly what I was looking for. Great and professional customer service!⭐⭐⭐⭐⭐

Traveling from North Carolina to New Mexico in our new... - Sallyjeandaley

Traveling from North Carolina to New Mexico in our new Dynamax RV, which sits on Dodge Ram 5500, a service light came on. Kyle Edwards Auto Group took us in within an hour for diagnostic and had us back on the road within another hour. Thank you Jimmy and the whole service team! We hope not to be back in the shop again soon but if we need to, we are coming to you! Sally & Michael

DO NOT GET YOUR CAR SERVICED HERE!!! Let me start by... - JulissaMartis

DO NOT GET YOUR CAR SERVICED HERE!!! Let me start by saying that I bought my car at Marc Heitz in 2008 and have serviced it since then at Marc Heitz. I've noticed the customer service level go down especially within the last year. I attempted to take my car in for an oil change three times, two of those times I was told they didn't have any time and that I would have to bring in my car some other time. I called on the third attempt and was told to bring my car in at 1 pm and that they would take care of me, and that it will be in and out. I bring in my car and wait for 2 hours for them to change my oil and fix my headlight. Sunday comes around and I realized the headlight that I just paid $55 for them to fix is STILL not working. Ugh! I bring it in the following Saturday, and am informed that the tech said it was working before I left and that I'm looking to spending another 2 hours for them to fix the headlight. Okay, I tell them fine I just really need it fixed that day - I've already paid for it and don't want to get a ticket in the interim. I sit down in the service area and the more I think about it the more I become enraged. I've been a loyal customer for 5 years, I paid for a service that I obviously didn't receive, they tell me that it was working before I left and now I'll have to spend a total of 4 hours for a headlight change. At that moment I think - I don't want them to touch my car if this is how they go about fixing their errors and providing service. I go to the clerk and tell her I would like my car back and that I'm taking it somewhere else to be fixed. I'm told "Oh their working on it right now" yeah no, I want my car back now and I would like a refund for the services that I paid for but did not receive. I'm then told that they cannot give me refund because the service manager is the only one that can do that and he's not there. Fine, I leave and pay to have the headlight fixed (again). I ask the tech from the other place, is there any way that the headlight was working and then by chance it stopped working. I'm told no, there's no way. They first asked me if I actually took my care to get serviced or if I tried to have a friend or someone fix it. I said no, I took it to the dealership where I got it. The service tech couldn't believe that the individual who attempted to change my headlight was from a dealership because it looked like whoever tried to change it didn't know what they were doing. He said there was no way it ever worked when they changed it because they didn't snap it into place. Great! That following Monday morning I call the Service Manager and tell him of my experience he takes my name and number and tells me he's going to talk with his guys and give me a call back. It's now 5 days later and I still haven't heard from them. I can't BELIEVE this is the type of customer service I have received after being a loyal customer of 5 years. If they'll treat me like this, they'll treat anyone like this.

Very relaxed atmosphere and friendly and knowledgeable - Lisa.Robinson.42

Very relaxed atmosphere and friendly and knowledgeable staff with no pressure I would definitely recommend this Dealership to friends and family. Ask for Mark !

Body shop. - OKZ06

Top Notch work completed by trained technicians. The staff is amazing they take the time to understand the entire issue and take pride in the work they perform.

I took my vehicle in to get the purge valve fixed. - Kristin

I took my vehicle in to get the purge valve fixed. When I called they said that's probably what's wrong with it according to the check engine light code. When I got there it took them five hours and $423 later to change a different part. My check engine light came back on 6 days later. After googling the problem, I found out the purge valve should be changed first. I went to Oreilly's and bought the part and installed it myself. No more problems. Then 4 months later I get a letter from Chevrolet saying they know this a problem and will fix it free of charge. But since I didn't have this specific problem fixed at the dealership I won't be reimbursed. When I called the dealership, they informed me that I should have brought it back in and it would have been fixed for free. They did not tell me that there was any kind of warranty on their work. I WILL NOT BE BACK!