564 Oklahoma CODA Service Centers

Techs were very friendly and informative. - richard73099

Techs were very friendly and informative. The guy dealing with my recall even gave me my next oil change free when he didn’t have to.

Service advisor was very helpful professional and - Rhonda

Service advisor was very helpful professional and knowledgeable about my oil change and tire rotation. Great job

Jerry easy to work with friendly very clean and veri - JWPOPLIN1962@ Gmail. Com

Jerry easy to work with friendly very clean and veri bought a used car i never dreamed i could own a little sports car very fast and comfortable atmosphere.

I showed up without an appointment today for an oil - nowataharley

I showed up without an appointment today for an oil change and tire rotation for one of my cars. The job was finished and I was on my way in less than 45 minutes! Jody the service advisor, the new female service manager, and Cliff the top manager always get my cars fixed right the first time for a good price!!

Very good did everything the right way the first time and - Wayne

Very good did everything the right way the first time and washed the car thanks

Great customer service. - u2excelus

Great customer service. Very clean place. I will go back abs use them again for sure!

The service department got me in right away. - lawlor3060

The service department got me in right away. All work was don't quickly and they also threw 8n a tire rotation.

Classic Chevrolet service department met all my - carroll

Classic Chevrolet service department met all my expectations. Work was completed promptly and correctly. Personnel were friendly, helpful and professional.

Consistently exceptional service! - EInglis

Consistently exceptional service! Preston made my last 2 Toyota Service experiences a pleasure & I will definitely return...perhaps even buying my next Toyota from Bob Howard! Also, the receptionist at Toyota Service walk-in is always a joy!

I had a troublesome noise after my rear brake job. - den3em

I had a troublesome noise after my rear brake job. I took the car back to find the problem. The issue turned out to be my "front" rotors, etc. Jonathan looked at my repair history and didn't charge me anything because I had also had a fairly recent front brake job. I really appreciate the good news! Being retired with limited income, I needed some good news. Thank you Jonathan. That's how you keep customers.

Took my truck in on a Thursday, and had to call on - jeff

Took my truck in on a Thursday, and had to call on Tuesday to find out where it was. Then I was told they were going to try to get to it that day with 3 in front of me. Which means another day. I had them bring it back.

Exceptional Service from Jim Norton Ford - True - Chad V

Exceptional Service from Jim Norton Ford - True Lifesavers! While on vacation, our 2019 Lincoln MKC left us stranded with an expired engine at just 47,000 miles. To make matters worse, our first stop at Bill Knight Lincoln left us without help or hope. But then we found Annette and the team at Jim Norton Ford, and they turned our entire situation around. From the moment we arrived, they treated us with care and understanding. Annette took the time to explain everything clearly, alleviating our stress and showing genuine concern for our predicament. Not only did they diagnose the issue quickly, but they also informed us that our engine was still covered under Lincoln's 6-year/70,000-mile powertrain warranty. This saved us from significant out-of-pocket expenses. Thanks to their professionalism and empathy, we felt supported and confident during an otherwise chaotic time. We can't recommend Jim Norton Ford enough for their honesty, expertise, and customer-focused approach. If you’re looking for a dealership that truly cares, this is the place to go. Thank you, Annette and the Jim Norton Ford team, for going above and beyond!

Called in to get a safety recall addressed on my brakes - Ijustwannabesafe

Called in to get a safety recall addressed on my brakes in my car. Service rep told me they will not fix it I have to get on the schedule (2 weeks out). I find this unacceptable. The dealer/ford is passing their mistake on to the customer as I have cared for this car and completed all maintenance on time. The recall states all that needs to happen is the control module needs to be updated. Like a 5 minute fix. Ford dealer is the only place that can apply this update to the vehicle. If I die in a car crash because my brakes didn't work please put " thanks bill knight ford" on my gravestone.

Very friendly people. - RyanO

Very friendly people. I was very happy with the serbice department. They listened to my concerns and took great care of me. Thanks Jackson!

The dealership personnel are both capable and - jclark238

The dealership personnel are both capable and accommodating. They give me a good experience each time I visit.

This is for Scott in service. - carolann@1

This is for Scott in service. Scot is a spectacular individual has always help me and made sure I get great service. I had som work done on my warranty work on my keep and he made sure that it got done in a timely manor. He also had it sent thru the car wash and looking good when I picked it up. Scott is very customer friendly and will always take that extra step to make sure your experience is a good one. Thank you. Ron Dahill.

Do not buy a car from Joe Cooper! - JD2412

Do not buy a car from Joe Cooper! I bought a 2019 Cadillac XT5 on October 21. It was "certified" and had low mileage. Starting day 2, it began showing error warnings to service Stabilitrak. By December 4, it completely froze up and all the warning lights came on while I was driving my daughter to school. I took it in for service December 5 and did not get it back until TODAY January 27! They had to send it somewhere else to replace the thermostat and after that it just sat there for another month! I spoke with Red, Dustin, Joe Snelling, Brendan in customer service, and many more on my two month path to getting my vehicle back and had the hardest time getting anyone to help or call me back. Come to find out, it was ready and the salesman who had my keys had either quit or was fired. Insanity! The only person in my two-month ordeal who actually helped was Jessica. Thanks to her, I finally have my car back. They are the most unprofessional and non-communicative car dealership I've ever dealt with - very in your face and overly communicative when they want your business, but once you've bought something, you mean nothing.

I scheduled service with the Edmond location but they had - Brad

I scheduled service with the Edmond location but they had no appoints available. They then scheduled service for Yukon location at 11:00am. I arrived to being told it will be 3 hours before they can get to me. I questioned the appointment validity and was told they had more work and that appointments are basically useless. I would not have driven from Edmond all the way to Yukon to be treated like this. I left and will never be back!! Great representation of the company!!!!

I took my van in for routine oil change and tire - db

I took my van in for routine oil change and tire rotation. I had an appointment. It took them over 3 hours to do a simple oil change and tie rotation. There were people who got there after me who left just under an hour after arriving while I was still sitting there waiting.

On November 11, posted a review regarding Joe Cooper - Charles H

On November 11, posted a review regarding Joe Cooper disregarding rebates for Military & First Responders. Received a courtesy email advising to contact Service Manager. Calls to reach the Service Manager have gone unanswered and messages left at the number provided have all gone un-returned. Speaks volumes about the organization when management won't even speak to their customers, return calls or answer questions! Ford Motor Company advises they publish the rebates and rely on local dealers to implement and process. Does Joe Cooper participate in Ford Rebate Programs? Apparently not!

Brought vehicle in for a safety recall. - heatheerenee

Brought vehicle in for a safety recall. Was told 2 things needed immediate attention in the amount of $1,962.27 and recommended service in the amount of $781.60. Was also told both back tires had nails in them, took vehicle to a tire shop and they informed me no nails in either tire.

The staff are friendly and helpful. The Location is easy... - stevencamplain

The staff are friendly and helpful. The Location is easy to get to. The service that was needed, was done quickly. They called when the needed part came in. Just as They said They said That They would.

🌟 Grateful Beyond Words for All Star CDJR in Muskogee, - sksegelquist

🌟 Grateful Beyond Words for All Star CDJR in Muskogee, OK! 🌟 I can’t believe it’s already been over a year with my Jeep Wagoneer L! Owning a brand-new model like this, I knew there would be adjustments and software improvements along the way. However, in the past, some issues I brought up weren’t accurately diagnosed or were overlooked (not by All Star, to be clear). After switching to All Star CDJR, everything changed. This is the first dealership that truly treated me like a valued Wagoneer customer. They not only provided me with a courtesy Wagoneer as promised when you own one, but they even gave me a 2024 Wagoneer to drive while addressing my concerns! They took every single concern I had—whether it was “small,” “nit-picky,” “not urgent,” or just frustrations—and handled them seriously and professionally. When you’ve invested so much into a vehicle and a brand, it means the world not to be ignored or shrugged off. Thank you, All Star, for delivering top-tier service and for making me feel like a VIP! If you’re looking for a dealership that actually listens and cares, look no further. 🙌🚙