After reading all of the rave reviews about Fisher Acura... - Amanda P
After reading all of the rave reviews about Fisher Acura I am really disappointed in my experience. I may have rushed into my purchase without fulling inspecting the vehicle I was purchasing and that is my own fault, but I really trusted the dealership and their reports that the car was thoroughly inspected.
Let me start with my first initial impression upon arrival. We arrived at the dealership on a Saturday and looked around on our own for about 15 minutes and looked around hoping to find help which did not come. We eventually had to enter the building a looked for a sales associate who could possibly help us which took another 5-10 minutes. I mean, we get it, it's Saturday, everyone is short staffed, but at the very least anyone could've acknowledged our existence with a greeting and assurance that someone would be with us.
When we finally got help, he was nice and was very reassuring. He listened to what we were looking for and provided us with 3 options. We took the car for a test drive and were told that initially "the brakes will make a strange sound at first because it had been sitting for a while." We thought nothing of it. It was hard to see the many imperfections on the car due to how dirty all of the cars on the lot were. We chalked that up to the weather, but on the inside there were spills and stains that were missed when they cleaned the car during intake.
Still, we loved the car and decided to purchase it. The process wasn't like any we've experienced before. There was a lot of running back and forth and it just wasn't the smoothest experience. The whole process took about 5-6 hours and mind you with a 3 year old that was rough. Finally got through the process, signed the forms, paid the man only to get a call to have to return because a form was forgotten. Even that was fine.
Now, what was not fine was the fact that I had a massive wasp nest in my driver-side mirror which we only discovered when we were driving home. The car is riddles with orange spots on the white paint which I truly hope is not from rust considering the car is from the east coast which is a common problem.
My biggest issue is the rear brakes were not inspected at all even though the report says the brakes were checked on the vehicle. I've had the car for all of 2 weeks and have already had to pay $300+ to replace the rear rotors and brakes because they were completely down to the metal. That was the source of the "noise" our salesmen had told us about during the test drive. Mind you, I also made a point to bring all of these issues up with I had to stop by the following Tuesday and I was pretty much dismissed.
If I could return the car I probably would. I don't think I would return to purchase another vehicle and I doubt I would recommend this place to anyone else. Disappointing and buyers definitely beware. Probably bring your own mechanic to inspect the vehicle before you buy a used car from them.
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