OMG. - collins64
OMG. What a terrible experience. I tried to buy a used 2017 Cadillac ATS there after finding it online. I made an appointment on Thursday to see it and drive it on Monday morning at 9:15 AM. On Saturday, I get a reminder of of our meeting on Monday at 1:15 PM. I quickly remind them that the scheduled time is 9:15AM.
I get there and the salesman is 10 minutes late. He goes to get the car out of the lot and says sorry it took so long, I had to put some air in the tires. I drive the car and it vibrates at 65MPH. I drive back and look it over and it is absolutely filthy. Especially under the hood. I tell him during negotiations that it needs new tires, at minimum, balanced and check for perhaps a bent rim. That the car needs a complete detail including wash, wax, interior, trunk and engine compartment. After hearing this sales person break promise after promise, telling me lie after lie, giving me the old standard used car salesman lines like, "better hurry, someone else is on the way" and finally ghosting me, I gave up and bought elsewhere. The absolute worst salesperson I've ever had the dis-pleasure of trying to deal with. I don't know if it was just him or the entire company culture, but I'll certainly never be back and I would encourage anyone else to turn and run. What a xxxx show.
I'm giving 1 star because I don't have to option of giving no stars on this review board.
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