1,214 Ohio Used Car Dealers

The service department is fantastic. 5 stars are not... - Ogardaddy

The service department is fantastic. 5 stars are not enough. They go the extra mile to communicate and assist anyway they can. Earned my business time and time again.

Very professional. - jokersbats420

Very professional. Contacted me back right away. A Little pricey but hey such is the market right now. Over all 5 out of 5

Worst Place Ever! - Justgina07

Horrible customer service from day 1. No one seems to know what they are doing. They lied several times and gave us the run around. The mechanic never even checked out the car before giving an estimate. Abby in service does not know how to deal with customers nicely. We had to wait forever for anyone to direct our call. They constantly redirected our call several times once we were actually able to speak with someone. Save your time and money and go elsewhere. It is not worth dealing with this company!!!! I can go on and on about how nasty they are.

It took more than a week for anyone at this dealership to - JV

It took more than a week for anyone at this dealership to respond to my 3 attempts to check on a vehicle they had listed for sale. When they finally did acknowledge that I sent an inquiry, they told me the vehicle was on hold pending inspection of a trade in. This would have been nice to know initially as I could have had those 8 days to continue my search elsewhere.

A great experience! Very fast and efficient experience.... - mdimmick

A great experience! Very fast and efficient experience. Brad is knowledgeable and friendly. Would highly recommend!

Good experience - Heather

Got a good car for a great price. Rachel was very helpful and honest. No pressure. We had our registration and temp tags in 20 minutes. This was the nicest car buying experience I've ever had! I will always go to them first in the future.

Excellent Job! - GoBrowns16'

Proud owner of a Yukon XL Denali! Scott, Paul and Jim went above and beyond all of my expectations. I manage a dealership myself and I was very appreciative to the great job these gentleman provided. I've searched four states and over twenty-five dealerships in a three weeks span to find the right vehicle, right price and the right place to buy from. In the end, I found that customer service is clearly their number one priority. Thank you so much for making the buying process as smooth and as easy as can be. Phenominal job!

My husband and I went to Mullinex Ford to purchase a new... - banklady

My husband and I went to Mullinex Ford to purchase a new Ford Edge Limited. We have been researching these vehicles for quite some time, and knew what kind of options we wanted on our vehicle. We did a test drive on a vehicle and were to talk a deal. We were trading in a Monte Carlo and asked for the cost of the vehicle with our trade in. The woman taking care of us got very snippy and told us she didn't have any idea, that she wasn't a sales person. (Then why was she taking care of us??) We asked to speak to someone who would give us a price. Her head sales manager (sorry don't know his name) came out. When we tried to talk a deal, we were going to pay cash, he became very loud and told us that no way was he interested in talking a deal anywhere near the price we wanted to pay. We showed him, on line, the very same vehicle at another dealer for a lower price. When we expressed our feelings of already having been there for an hour and a half, he told us "you have been waiting a year, what is the big deal about another hour and a half." My husband and I got up to leave and as we crossed the huge lobby he yelled, "Good bye Mr. Crabby." This is suppose to be professional conduct from a manager and sales person? Certainly not someone that I will ever do business with. Buyer beware if you are going to Mullinex Ford in Wickliffe.

Unbelievable Experience - MariaRiveria

If you are looking for a no frills car deal go see BJ at Newark Auto. Worked out the deal and I was on the road with my new ride in no time. He really showed concerns for my needs and budget and got the the exact vehicle that I needed. I highly recommend them for your next vehicle purchase.

In and out in about an hour with my purchase with my - L. Davis

In and out in about an hour with my purchase with my trade-in vehicle..

I had an awesome experience with this dealership. - Imalcala2001

I had an awesome experience with this dealership. They provided me an awesome car! It was exactly what I wanted, but it was in great condition and for a fair price. There customer service isn't a selling point, but their cars are. Reliable and trustworthy. They were also super helpful in helping me get information for my out of state issues. My credit union was being a pain in the xxx, but the dealership went out of their way to assist us more than my own credit union.

Great to deal with - Terryl

I bought my wife a nice Mercedes from Brad and John. They were great to deal with and extremely accommodating. They were warm and the price was great. The car was exactly as described, very high quality. They ofgered me a great unlimited miles service contract from Penn Warranty at a great price, so I dont have to worry about future repairs. I would recommend buying at this dealership, we will buy again.

they were very welcoming i was inpressed that they - coloscc2001

they were very welcoming i was inpressed that they informaive about the cars they had and if there was anything that i needed to know about the suv they was up front with information it was the easy process and wasnt there all day like at other car places and got a great deal

Got a great vehicle at a great price and they were great - gsavageva

Got a great vehicle at a great price and they were great to work with, however, the pictures in the post do not show any body damage on the vehicle and there was obvious damage to the passenger side rear door. Pretty sure it happened after they posted the ad as their lot is rather tight spacing wise. It also has a non functional A/C and he said I could get a used compressor for $100. Then in researching it, I will likely spend more than $1,000 getting it repaired. So great price up front but it is going to cost me in the end. Other than that it does drive well and has a strong engine.

Working with Ron was a pleasure! He sent me extra... - Winter

Working with Ron was a pleasure! He sent me extra pictures and since I flew in from Florida to buy the truck he picked me up at the airport-that's great customer service. They have lots of inventory and are easy to work with.

I've worked with Charles at Segna to purchase two cars. ... - dcream

I've worked with Charles at Segna to purchase two cars. I've been impressed with his knowledge, professionalism and demeanor. I have to admit, I've never had to negotiate a price with him because I work for a company that is given a special, non-negotiable price on Fords/Volvos. When I called him to ask what my discount price was for a Volvo he called me back within hours and gave me the correct price. Other dealers wouldn't give me a price over the phone or didn't know about the discount.

Before walking in , I had already had conversations with... - Shanekarlowicz

Before walking in , I had already had conversations with the sales person about the vehicle so there was a familiarity already. Got the price and payment I wanted with no hassle.

I was interested in a 2003 crv. - John Wilkerson

I was interested in a 2003 crv. Brad got in contact with me and I placed a hold on the car. Later I went in and checked it our. I bought the car and it's doing great. Brad was great!

Extraordinary Service! - christopher.austin747

Julia was FANTASTIC! Super Attentive while showing me the F150 I bought. Great selection of vehicles along with them being tremendous values! Once I decided on purchasing, Julia shepherded me through the entire process flawlessly. Got me a GREAT Rate and Terms on my loan! When my wife and I picked up the F150 it looked fabulous and had a full tank of gas! Got us through all the paperwork quickly with no mistakes! I can not speak highly enough of Julia and her Dealership! Extremely friendly, personable and superb attention to detail! She is a great communicator providing updates all through the purchase process. You can literally buy a car or truck anywhere, but no one will give you the Service and Value for the Dollar that Julia and Sunlight Auto will! I highly recommend them for your transportation needs!

Throughout the process, communication was excellent, many - Rferard

Throughout the process, communication was excellent, many quality cars to choose from, and good customer service. The showroom is immaculate as is all the cars for sale inside it. I found the exact car I was looking for in far better condition than I could have ever hoped for. I have already referred Switchcars to others and will continue to do so in the future.

I asked several dealers for additional photos and only... - tkhaze7

I asked several dealers for additional photos and only Shawn sent me what I asked for... Met with me over the weekend to accommodate my out of state travel and I would definitely buy from them again.

the gretest car lot - pjfromohio

here a great dealership and great ppl so if you need a car go down and ask for steve i left a bad review but i was mad but thay are a great carlot

Wonderful car buying experience! - Karen-Fit

Bought a 2009 Hinda Fit today-6/15/16-and all of the staff there went out if their way to accommodate me! Julie Turner is the best salesperson I've ever dealt with!

Cash Grab? - wparks

Cash Grab? Possibly. Rude for sure, customer service is a joke I suspect unless you spend thousands on maintenance. I expected better from a Voss dealership. Simple transaction. Vehicle towed in to get key cut. My wife picks up the vehicle a week later and the tire is completely flat. So much so that I had to call roadside assistance and was told that it would be a quote of whatever new tire costs would be. Unaccpetable. I speak to the general manager and he tells me that he is not responsible for the vehicle because it was not in their possession. Where was my vehicle the whole time? On his lot. Where were the keys? with his cashier. In what way is this not in their possession. My vehicle by his own admission did not come in with a flat tire but somehow left with a flat tire. And he proceeded to what if me and say what if it was the Tow driver? So vehicle gets dropped off, worked on and driven by his own technician, no flat tire. But it is possibly the tow driver's fault? His solution to fix is me paying a discounted rate for the tire. I know I am just one person and that it doesn't matter to them. But I will still pass on the experience. It's the principal in this matter. I could see if I was looking to short a bill but my car literally went in with one issue which i paid for in full and came out with a completely unrelated issue. And the fix was simple. Instead they wished to make it worse over basically $100. So me as a customer is worth less than $100 for tire $250 if you want to include labor. Thanks. There is a point where doing the right thing has to matter more than a little profit. Which compared to how much they make wouldn't be worth the effort.

I feel I got bait and switched. - drthnelson8

I feel I got bait and switched. I inquired on 1 car and asked for videos of the car. Got videos asked if it had heated seats and said, "Yes, fully- loaded." Nothing else was said that the car I inquired on had been sold, and this car was a plain jane model. They ship it to me, I start looking at the car, and it's not fully loaded. No heated seats, not powered seats, manual everything. I had 2 things that were a must heated seats and 2nd row bench. I sent an email to them about this when I got the car. Monday, I get you well, get you heated seats, remote start, fix the heater, and detail the car because it was gross on the inside. I have emails, phone calls, and text messages saying that we can rewind the car deal. Then the owner says no way, your car is ours, and I'm in breach of contract, and he'll reach out to law enforcement. I give them my trade-in because they said they would do all the things we discussed. Now I get we will look into this. Wow, this is a dealership I'd run from.

Never contacted me regarding the car or it's - kpayne1961

Never contacted me regarding the car or it's availability. Not very happy with this experience

Instead of helping or trying to help, they stopped - maryjanepoppins

Instead of helping or trying to help, they stopped responding instead of giving a professional “I cannot help with financing a car.” They left me empty handed and without a response.

A good used car buying experience - David9210

I purchased a 2009 Volkswagen Passat CC with 128K miles and no warranty. During the next two weeks I added 2 quarts of oil and there were oil drippings on our garage floor and drive. I called Milo, one of the owners and the person who sold me the car. I explained the oil leak and low oil pressure problem. I expected a reply reminding me that my car had no warranty and such problems are my responsibility. Not so with this dealer. He told me to bring the car back immediately. When I asked if I could wait while they did whatever was needed, Milo responded, "No, but I'll give you a car to drive while we fix your car." Three days later my car was fixed and I expected a repair bill. I picked up my car, signed an agreement that certain repairs were completed and drove away. No charge. The owners of AutoLika know the cars they sell. They have the facilities to inspect, make necessary repairs, and service what they sell before the car goes on the lot.

I recently purchased my 2008 Chevy 2500HD pickup from... - JacksonGreaser

I recently purchased my 2008 Chevy 2500HD pickup from Bart's ... the experience was fantastic !!! They gave me a great deal and the salesman John was a pleasure to do business with. I will be recommending this dealership to all my friends !!! I live in WV and it was well worth the drive to eastern Ohio to get the truck I was looking for. They have many dealerships around that area ... so if one doesn't have the vehicle you're looking for I'm sure they may have it at one of their other locations. You will not be disappointed in the sales staff ... they will work with you to get you into the vehicle you want.