1,246 Ohio Used Car Service Centers

Tony Trouten is done with GM and Staffilino - Buckbusta

After this 2014 Rustarado, that i bought at Shaftilino,.I will not be buying anymore GM products! I bought it and took it back immediately because it sounded like it had a bad exhaust leak and the undercoating had failed and the frame was rusting! I ended up taking it back like 6 times for this problem,.All under factory warranty! Staffilino has a garage full of deaf ASE certified mechanics apparently,. and if i hadnt contacted GM corporate,.it would have never got fixed! They did change the fuel pump for no reason and got paid by the warranty company! It ended up taking almost 2 years and 2 specialists from Indiana to diagnose and fix an exhaust manifold leak! PATHETIC!!!! Now that they seem to have it fixed finally,. i want the truck plugged in and checked, to see if the 12k miles that i ran off with this manifold leak, caused any damage to the O2 sensors, Valves, etc. My average fuel mileage went from 14 to 19 in the last week and 200 miles! Corporate representative Dani C, tells me that unfortunately, my truck is now out of factory warranty and that i would have to pay for any diagnostics!!! The undercoating was also reported under factory warranty and was never addressed, other than to tell me i had to wait on the "special coating" to come in! Must be a heck of a back order, because 2 years and i still havent got the call!! This too is now out of factory warranty and on a quiet night,.I can hear the truck, rusting in the driveway!! I'm going to run the crap out of this junk,.until my extended warranty is about to expire and then will trade it in on a new Dodge Ram. The carfax on this truck looks like a build sheet from all the recalls and issues and the dealership has seen my last dollar spent there! Most pathetic, shrewd, crooked dealer in the state of Ohio,.IMO!! And my opinion is based on Facts and Experience!!!! #ScrewedByGM #ShaftilinoChevroletMartinsFerryOhio #ShaftilinoChevrolet #NeverAgain #NewChevysAreJunk #BuyADodge #MoparManNow

On a 2010 Fusion I bought from them Two months prior I... - JoeR14

On a 2010 Fusion I bought from them Two months prior I had two things I needed worked on. One of them I expected to pay for myself (AC Damage) the other I felt should have been covered by my “4 star +” warranty (Gas Tank). They tried to get both repairs done under warranty and gave me the run around for more than a month saying they were haggling over the AC unit. Out of the blue they told me none of the damage was covered and that my Gas Tanks Fuel Inlet was not part of my Gas Tank, and they would not stand by their word, I got from two managers that they would fix the fuel tank. After great inconvenience of my own time & efforts they were willing to lose a $500+ repair and my continued loyalty because of this $300 gas tank issue which I had been told they would fix already. This is not a place that stands by their word, or treats customers with respect and consideration.