1,895 Ohio Toyota/1000 Service Centers

Once again outstanding service from Alex on our recent - RH

Once again outstanding service from Alex on our recent visit. He is always honest and upfront about what work is needed and what can wait…always appreciated. Gives excellent rundown on how service went and makes sure to advise on issues we requested to be checked. Germain Honda is our go to shop for all our automotive needs.

I had an exceptional experience with Germain Honda, - KAlwine

I had an exceptional experience with Germain Honda, thanks to Bobby’s outstanding customer service. When I encountered transmission issues 200 miles away, Bobby went above and beyond by promptly finding me a nearby dealership. Even after my transmission was replaced and I faced further issues upon returning home to Wooster, Bobby remained by my side every step of the way. Her polite and helpful attitude made a stressful situation much easier. I highly recommend Germain Honda and commend Bobby for her excellent support.

I took my car in because the glove box would not latch. - abarr49099

I took my car in because the glove box would not latch. Patrick had hoped it would be an easy fix. Unfortunately, we had to order a part and because it was Friday, it would be in the shop over the weekend. HE HAD ME IN AND OUT WITH A LOANER CAR IN LESS THAN AN HOUR. Patrick contacted me on Monday when the car was ready. Everything was ready when I arrived to pick it up and I was on y way in 10 minutes. Patrick and the service department crew are excellent. Highly recommend Germain Lexus of Dublin service department.

I called last minute and got a routine maintenance - ungamunga@aol.com

I called last minute and got a routine maintenance appointment for that day at a time convenient for me. They discovered a problem with a tire I had purchased from them and were able to cover it under warranty. Professional and informed staff from start to finish.

Thank you for great service. - Tabithasmalleymcdermott

Thank you for great service. Very satisfied. Very fast service for the service I received

In good hands - pfin3

Was on vacation and had a problem with towing lights on our Tundra. Kevin took his time with us to go over everything and ensure it was in working order before we were on our way.

Thank you for your excellent service and helping me to - Diana Leith

Thank you for your excellent service and helping me to feel safe in my car because it was checked properly.

Terry Howard is amazing.Highly recommended. He has helped... - Teresa

Terry Howard is amazing.Highly recommended. He has helped me with my last two purchases and is very knowledgeable and courteous. Simply the best thank you

My Experierence at Joyce Buick, Mansfield, Ohio - Linda Lee

I took my 2007 Saturn Ion in for a check-up due to engine light coming on and ignition switch not working properly. Mileage on this car was only around 58,000. I had made up my mind that if the problem with the engine light was going too expensive, that I was not going to do the repair work. While they were checking my Saturn out, I decided to look at the Buick Encore. I bought a new sewing machine about six months ago and I was having great difficulty lifting my sewing machine in to the trunk of the Saturn and also removing the sewing machine due to having to lift it up over the trunk edge and then bringing it forward and setting it on the pavement in order to wheel it in to the building where I was taking my classes. We knew Matt Moulton, General Manager, and told him that we would like to talk to him about a Buick Encore. He was kind enough to show us all the features that he could show us in the Sales Room. He then turned us over to Patrick Horn who took us outside to see the other Encores they had in stock. Many colors to choose from and different models of the Encore. I took the Encore for a test ride and I was ready to see some figures and what I would have to come up with monthly. After talking back and forth a little while, I decided to go forward with the deal. Now, I have a new Buick Encore (Black Cherry) and a great new ride for my sewing machine. I would like to Thank Matt and Patrick for their considerate handling of my new purchase

Recently purchased a used 20 Traverse, I had the vehicle - rupesafety

Recently purchased a used 20 Traverse, I had the vehicle serviced and went to pick it up and I forgot a coupon with a savings of 20.00. they refused to give it to me because I did not have the coupon with me. What ever happened to good customer service. I have two Companies and Im in the process of buying two more vehicle's for my Company. Obviously it wont come from Graham Chevy.

Great local Cadillac service! - Dianec1021

It is so nice to have local Cadillac service we can trust and call upon whenever needed! We are grateful for your expertise and reliability.

Scratched the whole side of my truck - Hoffman418

Brought my 2014 Silverado in today for an oil change and recall fix and when I got my truck back there was a long white scratch down the side of my truck. I'm guessing from the car wash. I let service know about the problem and they said they would fix it that it should polish right off. After waiting for them to fix it they said it polished right off. Which the white Mark did but there are still deep scratches in the clear coat and on the tail light. I'm not satisfied with there quick fix and kick me out the door. Going to have to find another delearship I quess and will have to have a body shop to fix the scratches in the clear coat.