38 Ohio Subaru Service Centers

Mike was very nice. - MzDreadz

Mike was very nice. They saw me asap. My car looks great. I really liked the fact that my rental car was brought to me.

Great people. - colleensalamone

Great people. Wonderful service. Always let's you know if there are any problems that need to get fixed.

Everything was done well but the parts did not arrive on - krowhaven

Everything was done well but the parts did not arrive on time to complete the service in a timely manner. We should have brought the vehicle back when the parts arrived. My wife did not like not having her Rav 4 to drive but they give a vehicle to drive. Lindsey worked with Spitzer to arrange for the bill to be covered under our warranty. Thank you !!!

They are very professional and personable. - dsh122

They are very professional and personable.They did outstanding repairs on my truck Came back looking perfect..Keep you well informed as to the progress as they go. Would recommend them to anyone needing collision repairs

I have been going to Byers Airport Subaru ever since I - bsnewm55

I have been going to Byers Airport Subaru ever since I purchased my car from them, including to their body shop when someone hit me. I highly recommend them. I have been pleased with the service, the polite, friendliness, and professionalism of the service advisors, and their honesty and help with any questions or issues I may have. I usually work with Matt in the service department and feel I can count on him with whatever may arise with my vehicle. Thanks, Matt! You are the best!

Very helpful and tried to look for a solution to my - MFERR49

Very helpful and tried to look for a solution to my problem . Thank you very much!

Phenomenal quick, clean and respectful service every - QZ

Phenomenal quick, clean and respectful service every time! Great location and appointments are always available!

Prompt service appointment, thorough questions by service... - WNK74

Prompt service appointment, thorough questions by service representatives and review of maintenance completed. Price of service was lower than expected. Facilities are very clean. Minimal wait time.

Service was very good, Frank is the best they did a great - steveskolnicki

Service was very good, Frank is the best they did a great job truck looks like new again

The service department is always open, honest, and - ddgallucci

The service department is always open, honest, and efficient. Appointments are easy to set and scheduled times are always honored. Thanks!

The employees at Subaru were very helpful in the car - Rglasnapp

The employees at Subaru were very helpful in the car purchasing process the car i was wanting to purchase was in stock Vince and his sales manager were very helpful in the whole process also the financial person did an excellent job to make the whole process uneventful

The Service Advisor, Amanda Dehart, was extremely kind - Nholmes72

The Service Advisor, Amanda Dehart, was extremely kind and helpful. She made the experience very easy and positive!

Absolutely love my Subaru 2019 as much as my 2012 before - amadges

Absolutely love my Subaru 2019 as much as my 2012 before that.......if someone hadn't slammed into me and totaled my 2012 I'd still be driving it. However, I believe the 2012 saved my life. THANKS for always being helpful and concerned about the condition of my car and the special service you provide.

Service department personnel are very knowledgable and - mheitger

Service department personnel are very knowledgable and friendly. Every time I've been there they complete the work very quickly and the work is high quality whether they perform regular maintenance like oil changes or warranty repair. They always take the time to answer any and all questions. Thanks!

great dealership-perfect service center-they all go out - vadeb2

great dealership-perfect service center-they all go out of their way to help you!

They’re always able to help me out in a timely manner and - Cmj

They’re always able to help me out in a timely manner and communicate everything with a lot of knowledge. I appreciate going to this dealership

The only place I get my subie looked at or worked on. - Ráz AL Ghoül

The only place I get my subie looked at or worked on. I highly recommend their expertise.

Knowledgeable, helpful service associates answer - mitchebs

Knowledgeable, helpful service associates answer questions. I appreciate being updated during the service process, and having all charges explained fully.

I had Remote start installed and it worked great. - jeff.vogel77

I had Remote start installed and it worked great. 1 week later the Subaru saved my life but unfortunately was totaled. Because of the Subaru I walked away from the crash. It literally saved my life! This dealer was pleasant and they got my car done quickly and were super friendly. I will be using them if I get another Subaru for my company car. They are trying to find me one.

They blew up my Radio/Navagation on my 2018 Touring - Junk

They blew up my Radio/Navagation on my 2018 Touring Edition. Then replaced it with a the wrong Radio/Navagation system. Then I had to drive around with the radio/Navagation systems squeaking every bump and dip in the road. Then I took the Vehicle in last month for them to tighten up the radio and I had the front end jerking all over the place. They tightened the radio and said they didn't hear any squeaks. They could not find anything wrong with my front end. I had to take the car to Firestone and they told me the lane assist was on because the certified xxxxxxat Adventure Subaru couldn't find anything wrong with my 2018 touring Outback. I finally took the Vehicle to another dealership to found out my stabilizers ends were bad and at 46000 miles the struts were shot. I asked them to test drive my Vehicle when I took it in for the front end jerking all over the road. All they did was put the Vehicle on a alignment machine and said every thing looks good here. Then my Vehicle was finished on a Tuesday. I went over there on Friday of that week and the service guy said sorry I did not get a chance to call you that my Vehicle was finished on a Tuesday. These people are dishonest and they did not treat my Outback like they're Vehicle. I called them to complain, I emailed them to complain then I finally went over there to talk to them about my Touring Outback they asked me to leave. The owner was too embarrassed to come out and talk to me. So I left and was home 40 minutes and the Sheriff showed up at my door wanting to know what was wrong. I told them my Horror story with Adventure Subaru and they said they know how dealers can be. I reported them to the BBB and Subaru of America. I can't believe they called the Sheriff on me. I should of called the Sheriff when they blew up my Radio/Navagation.

I had recently purchased a 2015 WRX from another dealer... - Banjo2115

I had recently purchased a 2015 WRX from another dealer in Cuyahoga Falls. A month exactly after owner the car, the check engine light came on and was reading codes for the Transmission. After fighting tooth and nail to get to take my car down to that dealership(I live in Mentor, so it's a 50+ miles one way for me) and getting the run around, they finally did the smart thing and called Cascade and let them take over. Come to find out, not only did I need one of the O2 sensors replaced in the car, it also needed an entirely new transmission!! (I fully believe these codes were on before I purchased the car, as they ended up being in the "history" aka a "stored" code, and after some driving they conveniently popped on for me) Cascade squeezed my car in, and worked on is as quickly as they could, providing me detailed information each step of the way. Luckily, Subaru had done an extended 100,000/10 year warranty for the 2015 CVT transmission for the WRX. And I just made the cut at 95k miles. My car now has a new transmission and O2 sensor thanks to Cascade and their hard work! Both Todd and Ron in the service department were excellent, always answering my call or returning it as soon as they could. I appreciate greatly all the hard work they did to get my pride and joy back on the road. I don't trust many when it comes to doing work on my vehicles, but I would definitely recommend and be a return customer to Cascade Subaru! It is worth the drive!