1,895 Ohio SRT Service Centers

BEST SERVICE EVER!!! - Dave and Stacy

For 21 yrs we have been a 2 car family & have purchased vehicles and have had serviced from multiple dealerships, always leaving feeling just "okay" about it until our most recent car purchase from Prestige Auto Mall on State St. In Cuyahoga Falls. Everyone was super friendly and bent over backwards to make sure we were more than pleased with our new purchase. There were a few things I wanted fixed, which they truly didnt have to do, but Jim the service manager went above and beyond to resolve any issues I was having. He took excellent care of us! John was the gentleman that greeted us and helped us with our paperwork, he as well went above and beyond to make our experience an excellent one. We never have to look anywhere else to purchase another car as we will without hesitation go back to Prestige!

Jordan in the Parts department is absolutely stupendous. - Chrisman60

Jordan in the Parts department is absolutely stupendous. He is professional and definitely knows BMW parts. He went out of his way to assist in finding parts we needed. Thank you Jordan for doing excellent work. You deserve huge recognition for doing a great job.

I am extremely happy with the entire organization of - buneface

I am extremely happy with the entire organization of Preston Mazda. Every person I have come into contact with has been great, from sales to service! I highly recommend Preston Mazda for your new car

Friendly Customer Service - lhardesty

Beginning with the scheduling with Sue, to the service call and the check out, everyone was exceptionally nice and helpful. The key drop and the car wash were very nice touches.

Jim got me in and out absolutely amazing service from - dmullins79

Jim got me in and out absolutely amazing service from start to finish. We will continue to use Reineke Nissan and Jim Kuhn

They are always so friendly and welcoming. - stephd121317

They are always so friendly and welcoming. Always answer questions. Make sure I’m taking care of

Service - Beast2

Purchased a 2011 F-150 at the end of June 2015. I had two different service issues. Both were taken care of within a timely, professional and friendly manner.

Excellent Customer Service & Show Room - Margaret Mosnot

I leased my Chevy Equinox from Sarchione and have been extremely pleased. They have been available for any follow-up required and my last year of owning the vehicle has been GREAT!! All of the individuals from the front desk, service center, credit department, and sales were both accommodating, patient and supportive. I truly felt they had my best interest at hand throughout the entire process.

I took my car to get an axle that they recently fixed - 4doloproductionz

I took my car to get an axle that they recently fixed looked at yesterday. Today, my car has a mass air flow malfunction. Ive had this car since july 2022 and have had multiple issues. Not really sure whats going on in the service department but it really is aggravating putting your trust into the place you purchased your vehicle from only to continue to run into obstacles. This should not be happening considering I havent even had the car for a year.

We just moved to the area and my husband had a recall on... - Leslie Wood

We just moved to the area and my husband had a recall on his truck. We called them and they got us in for the recall. When we got there to have the recall taken care of my husband asked if by chance they could just go ahead to do the oil change and tire rotation on it while we were there. They told us NO PROBLEM! They got the recall done, oil change done and tire rotation done and even washed the truck, all in about 45 minutes!!!! Super nice people and they definitely know how customer service is suppose to be!!! Thank you!!!

This group has the BEST customer service I’ve ever - Vbreece

This group has the BEST customer service I’ve ever experienced. The employees are extremely courteous and professional and the dealership is so clean!! I bought my car there and only have it serviced there. I’m always impressed each time I go there for service.

Justin took time to go over details of routine oil... - Hyundai2017

Justin took time to go over details of routine oil change. Also explained the 60k maintenance options for next visit. Justin was very friendly and gave great advice on maintaining my vehicle.

Man what can I say just a man with a wish and these guys - Harlmny155

Man what can I say just a man with a wish and these guys made it happen and with a breeze. Got my dream car with absolutely no stress at all. David went above and beyond to make sure I understood and was 100% satisfied. Must appreciate David, will definitely be looking forward to doing business with you again. Thanks

Great service - Frank

It was a pleasure to deal with Gerald Lane. He was friendly and courteous and my service was completed early. He was thorough in explaining the points of inspection.

Very Good - dick1939

Thanks to Tom Antonelli for getting the parts I needed to get my 2019 Chevrolet Equinox back on the road. GM was slow to move on the part which was redesigned.

I took my Ram truck in for a failed manifold gasket. They... - Rick Simpson

I took my Ram truck in for a failed manifold gasket. They did a good job repairing it for me. They are always friendly and helpful . The stars are 4 and not 5 because of the price charged. I've been to them twice and both times the cost was at the very high end of the cost spectrum. Near 600.00 in labor alone . It's not an easy gasket to replace but all over the internet the cost to repair is 300 to 500.00. I'm not unhappy with their work , it's just that they leave you feeling that they got every last dime out of you.

Prompt service appointment, thorough questions by service... - WNK74

Prompt service appointment, thorough questions by service representatives and review of maintenance completed. Price of service was lower than expected. Facilities are very clean. Minimal wait time.

Service took less time than expected. - Mike Oliveira

Service took less time than expected. Service representatives were prompt and professional and review after service was covered well.

Service was very good. - rmihok1@oh.rr.com

Service was very good. Quickly repaired the bumper and I got the truck back in 3 days

We were on a road trip from Indianapolis to Washington DC - tammie

We were on a road trip from Indianapolis to Washington DC in our Honda Pilot that we had just purchased 2 months ago. We had a "transmission temperature too high" This was the second time we experienced this. The first was a month ago and we returned to our dealership where we bought it and they SAID that we were just a quart low on transmission fluid and that we would be fine. Needless to say they will be receiving a scathing letter. Not only did they overflow the fluid which contributed to the problem today, they lied about having done the recalls and lied about the car having a tow package. (We were not towing today but were last month when it first happened) Ryan at Bill Marine took us, got us in right away even though they were busy today and got the transmission completely flushed and took care of the recalls and even saved us over $200 by having Honda cover a large portion of the problem. He was very honest and upfront with us about what was going on and got us on our way in a couple hours, back to our vacation. He even told us what we need to do when we get back home to get it safe to tow for the next time even though they would not get the business since we are out of town. Thank you for your kindness, understanding our urgency, your honesty, and your quality service! We appreciate you making us safe again!

The service is always superior at Brondes. - Yoniben

The service is always superior at Brondes. The people are friendly and professional. For this recall, a technician even came to my house for the fix, on other occasion the free pickup and delivery service of my vehicle is massively appreciated.