24 Ohio Porsche Service Centers

Estimator was courteous and met me as soon as I arrived - burgesswilliam

Estimator was courteous and met me as soon as I arrived at their location. Process was explained on how they would handle the Ins claim and have the rental car at their place when I drop the car off. Car was done in a week and updates were made in a timely basis as the car was being repaired. Repair work was flawless and there no signs that the car was even repaired.

Excellent work. - jpc

Excellent work. The Employees were professional and very informative. Status of the repair kept me informed update on completion.

I called to get a problem fixed that I created. I was... - DGKov

I called to get a problem fixed that I created. I was concerned about using a Porsche dealer because of the price they charge. I explained the problem to Dan who got me in the same day and had a service tech fix the problem. I wish I knew the service tech's name because he was great also. They fixed the problem for less than I expected and also did an inspection of the car. They found a few small problems and fixed them for almost nothing. They were able to get me in and fix the problem quicker and for less money than I expected. It was probably one of the best service experiences I have ever had.

Ed Skovran was courteous and returned my calls promptly. - Renegade4268

Ed Skovran was courteous and returned my calls promptly. AutoNation was clean and professional. My car turned out great and have been completely satisfied.

Complicated issues on an older 911. - DGKov

Complicated issues on an older 911. They probably never want to see my car again. But, they worked though everything and solved the problem. Could not be happier with the service

,We travel by automobile extensively (120k+ per year, for... - wd.piotrowski

,We travel by automobile extensively (120k+ per year, for the past 12 years). The MAG Auto Group in Dublin, Ohio has been better than any service experience we have ever received! We are particular, and we like our vehicles well cared for and try hard to avoid any surprises by keeping our mechanical and auto options generally as good as we can find. Our experience at MAG was outstanding. We were traveling from Florida to Michigan, and spent the night with family in Dublin Ohio. Our front brakes went out (severe grinding noise, orange light). When we called for service we were patched right in to the Lead Service technician (Stan), he took our information and out situation... we were on the way to see a new grandchild in Michigan and due there that afternoon. He set things up for us to have service at 9 AM; new front brakes and rear brake inspections were completed and road tested by 11:15 PM. Received updates and contacts from service tech (Ryan) as things progressed (twice as problem was identified for authorization to proceed; and once when work was nearly complete so we could pick the vehicle up). Had no reason to expect the level of service, the prompt accommodation to take care of the problem, and follow-up. This shop is an example that other auto service centers should pay attention to. Would travel back to Dublin, just for service at this site.

Jeff Zimmerman in service is always very professional &... - Venus@executivetravelplanners

Jeff Zimmerman in service is always very professional & efficient. I never have to wait long to get an appointment & it’s returned quickly. I recommend Byers to my friends!

Have had difficulties with renewing WiFi and other... - Ghartman

Have had difficulties with renewing WiFi and other connect services for our Cayenne. Tried the 800 number (don’t bother unless you have hours to waste) also tried the Porsche e-mail, another waste of time. Actually went to the dealership in West Palm Beach. Some of the people were nice, but unfortunately useless. Finally called Village Porsche in Cincinnati. A very nice and helpful person named Melanie helped us over the phone and fixed our problem. She was very courteous and patient. She told us she had never done what we requested, but would do her best. Great customer service!!

Took my car in for body repair..Marty Almester and Autumm... - Jogirl7!!!

Took my car in for body repair..Marty Almester and Autumm Bailey were great to work with.. Class act and my car is beautiful !! Happy customer

Compromise achieved - Irish Charlie

I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.