26 Ohio Land Rover Service Centers

They did an excellent job of keeping me updated on the - rmsalvino

They did an excellent job of keeping me updated on the status of my vehicle repair.

I first took my car ( which I bought there ) in for a - spub

I first took my car ( which I bought there ) in for a replacement FORD logo, which was taken off by a car wash. Kaelyn was very helpful and got the part ordered. When they were done with the work, they pointed out that my rear wiper arm was cracked. I called back a little while later and ordered the part and, set a time to have it done. All went smoothly, and I was very happy with the whole process.

They took me right on and fixed the problem They are - SLOWDN

They took me right on and fixed the problem They are always very courteous and deal well with issues

Service was very good. - rmihok1@oh.rr.com

Service was very good. Quickly repaired the bumper and I got the truck back in 3 days

Had scheduled an 8AM appointment to have air-conditioning - sp

Had scheduled an 8AM appointment to have air-conditioning checked. Trying calling numerous times throughout afternoon to get an update as it is almost impossible to speak directly with anyone in the service department. After I finally texted I was told at 3:30 they were starting the inspection then nothing until around 4:30 when they informed me by text they basically ran out of time so no updates until tomorrow morning. I had to cancel a doctor's appt I had tomorrow morning and needed to get car seats out for my grandkids but could not reach a soul on the phone. I have never experienced such poor customer service.

I trust Jaguar Service Dept to be honest,reliable and... - Complexdc

I trust Jaguar Service Dept to be honest,reliable and competent whenever I take my Jag to the Solon Dealership. I would recommend this service.

THIS IS THE WORST DEALERSHIP I HAVE EVER DEALT WITH. - tonyacromwell

THIS IS THE WORST DEALERSHIP I HAVE EVER DEALT WITH. I HAVE BEEN DRIVING LUXURY VEHICLES FOR OVER 25 YEARS AND NEVER HAD AN EXPERIENCE LIKE THIS. THIS IS DEFINITELY NOT THE LUXURY VEHICLE EXPERIENCE. MY NEW VEHICLE HAS BEEN IN TWICE FOR MAINTENANCE ISSUES AND BOTH TIMES I WAS BEING CHARGED AND TOLD THESE ISSUES WERE NOT WARRANTY ISSUES!! AGAIN, I HAVEN'T HAD THE VEHICLE FOR 9 MONTHS!!!!!! FYI- THIS IS MY 3RD RANGE ROVER AND NEVER HAD THESE ISSUES- FIRST PURCHASE WITH THIS DEALERSHIP!!! NEVER AGAIN!!! I WOULDN'T ADVISE ANYONE TO BUY A VEHICLE HERE!!!! THEY WAY YOU ARE TREATED AS A CUSTOMER IS TOTALLY UNACCEPTABLE IT'S AS IF YOU ARE A LOW CLASS CITIZEN - VERY INSULTING!!!

Very professional and knowledgeable technicians and easy - dperri6699

Very professional and knowledgeable technicians and easy to schedule an appointment. They greet you with a smile.

Took my car in for body repair..Marty Almester and Autumm... - Jogirl7!!!

Took my car in for body repair..Marty Almester and Autumm Bailey were great to work with.. Class act and my car is beautiful !! Happy customer

Compromise achieved - Irish Charlie

I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.