52 Ohio Kia Service Centers

Staff are very friendly and service department was - mawmawnelson

Staff are very friendly and service department was organized. Service completed in a timely manner

This dealership is convenient for me. I leased my Kia... - Margaret Prunty

This dealership is convenient for me. I leased my Kia Optima from Crown Kia Dublin 3 years ago and had a good experience. Leasing again was a no brainer. Mark Andrijowych made the experience pleasant. And he was very accommodating to someone (me) who kept changing her mind!!

5 times since I bought my car there they did not rotate - Kwm29

5 times since I bought my car there they did not rotate the tires when they said they did. I started marking my tires the second time and confronted them after that. I recently had service done and they are always trying to get me to pay for unnecessary services and treat me like an idiot. I had fluid flinging all around the underneath of my car and they said it was fine. Took it to another deal ship and they found a hole in the axel and are fixing it and it’s under my warranty.

I have been to this dealer 3 times for service, but have - Sedona Fan

I have been to this dealer 3 times for service, but have yet to buy a vehicle there, so my comments will not include the sales department. I took my 2020 Sedona in for the security recall and they did a nice job, but I am disappointed by the crooked notice stickers they placed in my windows. The staff is mostly friendly, courteous and professional. Wiat times vary. When I went in for the recall, they kept me there an hour longer than expected. When I went in for an oil change, they finished an hour sooner than promised, which was approximately 1.5 hours after we arrived. About the customer waiting area. For a relatively new facility like this, the waiting area was pretty darned filthy. Nobody ever seems to properly clean the chairs and tables. They have free coffee and tea, but there is a vending machine for chips and other snacks. Considering the profits this kind of business brings in, I would think such trivial items could be offered for free as well. Other KIa dealers do indeed provide free snacks. Oh yes, the vending machine was partly out of service, as it would take coins, but not recognize their deposit, so only bills accepted. They should remove it entirely.

The Service with Jeff Wyler is always good and Bianca is... - Islam Moustafa

The Service with Jeff Wyler is always good and Bianca is my favorite rep that i can work with, she always did a great job, she helped me out with every thing i need for my car and i diffidently recommended her is you want to get a new car.

I was seen by Eddie Williams and Brian Corry. I was in... - SDC

I was seen by Eddie Williams and Brian Corry. I was in the market for a used car and hadn’t been to a dealer in a long time. I normally dislike salesman because of the pressure to buy. Eddie made me feel very comfortable and assured me that he was here to help and I felt that. He’s so kind and sweet and never made me feel rushed. He’s an excellent addition to the company. Brian Corry made the buying experience very smooth and was so patient and nice. I’m very happy with my purchase and I’m so thankful that I chose Superior for my car buying experience.

Went for an oil change in a Kia Sportage left with a BMW - karen.smith86

Went for an oil change in a Kia Sportage left with a BMW I class. Jason listened to what I wanted and made it happen. Great service

Our car's engine blew up (a known and fully warranted Kia - BN

Our car's engine blew up (a known and fully warranted Kia issue) while on vacation, over 600 miles from home. The area dealer said it could take 4-6 months for a replacement to be installed. After 2 long months, we learned how Chris, the Service Advisor at Kings Kia, helped another family in the same situation. Within 18 days, Chris was able to put the wheels in motion (no pun intended, but I'll take it), an engine was ordered, installed, and the car shipped to Kings Kia, where we picked it up. We are forever grateful for Chris' amazing principles, professional conduct, and extraordinary customer care. He went above and beyond. Thank you, Chris and Kings Kia!

Willing to work with my credit, beyond amazing staff. - Kayla

Willing to work with my credit, beyond amazing staff. I loved the energy staff gave! 10/10 recommend Brittany Jackson!

Brought Telluride in for servicing. - JEH

Brought Telluride in for servicing. Staff was polite and quality work was completed. Bonus-they washed outside and inside of vehicle after serviced!

We brought our 2020 KIA Soul in to evaluate a noise that - Dave

We brought our 2020 KIA Soul in to evaluate a noise that occurred when the vehicle was moving and making a right turn. The car had to be kept for additional evaluation for a few days during which time certain parts were replaced. The dealership contacted us numerous times for updates while the car was in their care but ultimately the source of the noise could not be found. The Service Manager assured me that the car would be safe to drive and to return if I noticed the noise becoming louder or more frequent. We were impressed with all the personnel that we met and want to call out especially Advisors Micah Norman and James Snyder as well as the Service Manager, Joe Kreuz. Good job!

Buyer beware. - W

Buyer beware. Sales people are OK if you are buying new. Patrick in sales is awesome. Be careful buying used from these people. My daughter got sold two lemons. And the service department is horrendous!!!! Way over priced. Terrible service. My daughter had continuous engine oil problems and the service department kept telling her nothing wrong, waiting until she had over 100k miles because they didn't want to warranty it. As soon as it hit 100k miles they told her can't help you, it's out of warranty. She had to let the bank repo it and file bankruptcy because it was senseless to make payments on a vehicle that wasn't drivable. A new engine was cost prohibitive. My son quit taking his car back for service there because they would break stuff while working on it and then deny it. I will not take my wife's car back for service there because of the problems mentioned above and they do shoddy work and are way overpriced. And they keep trying to scam us by pushing maintenance services that are not required, threatening to not honor our warranty if we don't get them, while charging more than double the price of other dealers for said services. No one in my family and none of our friends will ever buy another vehicle from this place.

Took my car in for body repair..Marty Almester and Autumm... - Jogirl7!!!

Took my car in for body repair..Marty Almester and Autumm Bailey were great to work with.. Class act and my car is beautiful !! Happy customer