Excellent Service and Sales Help Means Complete Satisfaction - Satisfied Customer
From the moment I brought my 2007 Hyundai Sonata to Dennis Hyundai of Dublin for a Service Check to see why my Transmission (after almost 178,000 miles) was making Fluttering Noises until I left Saturday afternoon with a 2014 Sonata Limited, I was given Excellent Service.
Andrew Childs, in their Service Department, was very courteous and gave prompt attention when I brought my vehicle in Tuesday afternoon. He reviewed their Multi-Check Service Analysis to let me know what I would have in repairs in order to bring my Sonata "Back To Life." I applied for CarCareOne and was accepted in case I would have the repairs completed. Drew also gave me the phone number of Adam Bryant in Charge of the Sales Department in case I wanted to explore a New or Used Vehicle option.
Adam immediately had Jim Linsey, one of their Sales Professionals, contact me via e-mail. Jim Linsey is the kind of person that one feels immediately comfortable with. We traded e-mails and phone conversations before we had our "Face to Face" Thursday afternoon. From the time we met until the finalization of a Used Car, Jim gave timely and very knowledgeable feedback to all my Concerns and Questions. This carried through to taking time to walk me through All the Controls and Features in my "New Car." His Level of Salesmanship was Outstanding! Thank you Jim!!
Respectfully Submitted,
Dan Beale
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