137 Ohio Chrysler Service Centers

My place for all my Jeep needs! - schadec15

My place for all my Jeep needs! Please gimme that dusty TV! See ya next oil change.

I work at jeep and I was able to get good jeep gear they - Chicagoicecream24

I work at jeep and I was able to get good jeep gear they were quick and gave me a shuttle was able to get a nap in between the lady is always sweet and she remembers me 10/10!

We would like to sincerely thank the great folks at the - Sue and Bille

We would like to sincerely thank the great folks at the Jim Shorkey Chrysler Repair department for rescuing us on our road trip from Washington, DC to Michigan for the summer! Our vintage PT Cruiser Woody (which we consider to be part of the family 😍) had a problem on the highway and, luckily for us, we were able to barely drive it over to Jim Shorkey’s Chrysler dealership. We were familiar with their quality repair work, having accessed it a few years ago. They did a wonderful job repairing our car and everyone was so nice. From Dave, who kindly coordinated the entire process, to the skilled technician who fixed our car, to the lovely gentleman who cleaned the car and made it look beautiful (and even cleaned and shined the chrome wheels!!) they were all really great! While we certainly hope to avoid future car trouble, we are happy to know that such an outstanding place exists and we thank everyone sincerely for your help. In a world where these days we hear so much about people who are not so nice it was great to experience the kindness of the service department folks at Jim Shorkey! Best, Bille and Sue

I had service performed at Mike Castrucci CDJR of - psosei

I had service performed at Mike Castrucci CDJR of Cincinnati, OH on a 2017 Jeep Wrangler JK Sahara 2-door that I had purchased from Mike Castrucci Ford Lincoln in Alexandria, KY on 08/24/2024. The vehicle was transferred from Alexandria to Cincinnati for Air Conditioner service. Sammy Castrucci keep me informed on the progress of all the repairs that were being performed. when the service was completed Sammy Castrucci had the vehicle delivered to my home in Indiana. I want to commend Sammy and all of the service department staff for going above and beyond, great customer service!!

Always polite and professional. - s320murty

Always polite and professional. Facility is clean and inviting. I have never had a problem with this dealership.

My service experience was outstanding! Since I work at a... - Sianosal

My service experience was outstanding! Since I work at a luxury car store I was impressed with how they addressed my concerns. They provided a loaner fixed the issue in a timely manner and had me back in my favorite truck. This is how it should be at all automotive stores. Performance is my store of choice.

Went in for my service appointment, they got me in early - CasD

Went in for my service appointment, they got me in early and correctly diagnosed and fixed my car. I highly recommend going to Rouen!

I took my car to get an axle that they recently fixed - 4doloproductionz

I took my car to get an axle that they recently fixed looked at yesterday. Today, my car has a mass air flow malfunction. Ive had this car since july 2022 and have had multiple issues. Not really sure whats going on in the service department but it really is aggravating putting your trust into the place you purchased your vehicle from only to continue to run into obstacles. This should not be happening considering I havent even had the car for a year.

IF YOU WANT AMAZING SERVICE LOOK NO FURTHER!!!!! - SHUTDOWNCHRYSLEROFNORTHOLMSTED

I OWN A 2001 JEEP GRAND CHEROKEE AND I WILL ONLY TAKE MY JEEP TO SLIMANS...... PERIOD HAD VERY BAD EXPERIENCE MANY YEARS AGO AT NORTH OLMSTED AND FOUND SLIMANS AND HAVENT LOOKED BACK. WHEN I WALK INTO THE SERVICE AREA I AM GREETED BY NAME AND FEEL VERY WELCOMED. THE TECHNICIANS ARE SO KNOWLEDGABLE AND ALWAYS WALK ME THRU WHAT THEY SEE AND THE PRICES ARE VERY REASONABLE. I NEVER QUESTION IF THERES A NON TRUSTWORTHY TECHNICIAN ISSUE IM BEING CHARGED FOR. ONE TIME I SAID I KNOW MY TRANSFER CASE NEEDS REPLACED PLEASE HAVE IT DONE (NO WARRANTY) AND RICHARD SAID WE CAN BUT YOU DO NOT NEED IT. YES IT IS STILL RUNNING GREAT 2 YEARS LATER. THE PARTS DEPARTMENT IS WONDERFUL AND HELP WITH THE SMALLEST DETAILS.( I MISS PAULS SMILING FACE HE RETIRED) WAITING AREA IS HUGE, HAS COMFY CHAIRS, TABLES, GOODIES AND BEVERAGES AVAILABLE FOR CUSTOMERS. THE BIG TV"S ALWAYS HELP AS WELL. SUPER CLEAN, GREAT DEALER AND HIGHLY RECOMMEND.

I took my Ram truck in for a failed manifold gasket. They... - Rick Simpson

I took my Ram truck in for a failed manifold gasket. They did a good job repairing it for me. They are always friendly and helpful . The stars are 4 and not 5 because of the price charged. I've been to them twice and both times the cost was at the very high end of the cost spectrum. Near 600.00 in labor alone . It's not an easy gasket to replace but all over the internet the cost to repair is 300 to 500.00. I'm not unhappy with their work , it's just that they leave you feeling that they got every last dime out of you.

Awesome experience with the workers, very Timely and - Avicens627

Awesome experience with the workers, very Timely and great communication. I will always recommend them and use them.

Alex is my go to guy for all my service needs. - Nurse2121

Alex is my go to guy for all my service needs. Always quick and easy process!

Had a very nice attendant was nice to have a waiting room - Jlrobin1956

Had a very nice attendant was nice to have a waiting room and appreciated that he kept me up dated on progress

Professional Courteous Friendly Competent I was - JR

Professional Courteous Friendly Competent I was pleased with my service. It was timely and easy to do.

This place is awesome. - msalina32

This place is awesome. Top notch service and staff. Hoping to get another vehicle soon!

Excellent timing very professional very helpful work was - Ericveira

Excellent timing very professional very helpful work was excellent my car was washed at the end of the work. Thank you.

Had an issue with my lease. - codyc96

Had an issue with my lease. They were able to squeeze me into get my issue fixed 30 mins after I called. Amazing! 1hr later my car was fixed and I was on my way!

I have literally nothing really good to say about the - keithfreet01

I have literally nothing really good to say about the service department. I'm so flippin ticked. I took my truck in for a leak at the back window and third light. After waiting a month to get in. Was told (after repairs) that the problem should be fixed. Our leak guy found the problem and fixed it. Guess what!!!! He didn't. In fact he made it worse. Or should I say the service technician who made the actual repairs. Now as of today 1/18/25 my entire roof and backseat is drenched. Worse than before. My truck is a 2020 ram 1500. That keeps flooding and nobody is doing any real repairs. They do not offer rental cars, they can take you to enterprise to spend even more money. As if this isn't already inconvenient enough. These pictures are from today 1/18/25. After repairs have been made.

This Dealership has all ways provided the best service. - hank

This Dealership has all ways provided the best service. I'm very picky about the attention to detail, when taking the car apart, and putting it back together, correctly, all the screws, and all the parts back in place, as they were received.

Completed maintenance, oil change and tire rotation last - mcgeelinda.3775

Completed maintenance, oil change and tire rotation last week, and back today for cabin filter installation, and tires inflated to spec. Fast and courteous service.

Service was great, Maggie is an excellent customer - DENISE.DUNN48

Service was great, Maggie is an excellent customer service representative, she is always friendly and has a smile on her face. She is a keeper! Always great service there.

Very good and thoughtful and explained everything that - Jim c. Smith

Very good and thoughtful and explained everything that was going on to fix the problem

I originally bought my Mazda from Marcus and he was - Kendra Rhoades

I originally bought my Mazda from Marcus and he was amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away with how quick and easy my service advisor Kim. This has been the best car buying experience and I use to work at Carmax, we could have taken a few tips from Marcus and Kim.

Marlon White is excellent in working with customers. - Bill60

Marlon White is excellent in working with customers. Kept me advised on timing and costs.

I would advise you to not take your car there for - marvs3404

I would advise you to not take your car there for repairs! I took my Dodge Caravan there for simple repairs. Shocks and Struts And they butchered the job. First they left 13mm Blue point wrench laying on my battery to short positive to negative. They put it back together with the strut bushings hanging out. Now it makes noises like front suspension going to fall out. so they either don't trust their mechanical ability to test drive it when they finish a job. Or they test drove it and said oh well who cares ship it. Took it back and they said you said shocks and struts are bad so we just replaced those not the broken strut bushings. I left it with them for 6 weeks and it's still not fixed. They never touched it. When I would call about vehicle they would say parts will be in a week that week would come and go another week for parts. They said vehicle was so old it was hard to get the parts. It is a 2013 but part interchange up to 2019. Their location in Chillicothe said they could have the parts for me in two days. I wouldn't trust them to fix a bicycle now. I was ASC certified mechanic for 15 years. I've only seen repairs like that when someone had a crackhead fix their car. BEWARE!!!