66 Ohio Cadillac Service Centers

By far the best customer service I have ever experienced.... - mgray

By far the best customer service I have ever experienced. Dave Towell has a customer for life. I purchased my 9-7X used from another dealer. I took it in for standard service. They have been absolutely pleasant to deal with and go the extra mile. I had the opportunity to meet the owner and he was extremely pleasant. The entire service department, including the techs, are great to work with and strive to make sure you are a happy customer. I would recommend this dealership without question.

Always great have been going to this dealership since - Mama Lee

Always great have been going to this dealership since 2018. Purchased three cars from them. Have always been treated with respect.

went in for oil change waiting and lady came said they... - jimkadlecek79

went in for oil change waiting and lady came said they ran out of oil,I laugh and asked what they were going to do ,they went after oil finished the job. service manager come in told me that oil change was on them, I said you don't have to do that,but they did hats off to Ferris's. and a big thank you will be back again for more service.

First let me say it's a Shame on a 2014 Cadillac xts... - Kevin Goins

First let me say it's a Shame on a 2014 Cadillac xts platinum $ 17,000 plus with 71,120 & 8,000 miles later it needs a transmission who would have figured a car that Clean would die that soon I'm done. I didn't purchase a warranty but it's cool ,I just want to know if I can buy a remanufactured transmission from you at your cost & I will keep it moving thanks Steve, from Kevin Goins

Thank you for great service. - Tabithasmalleymcdermott

Thank you for great service. Very satisfied. Very fast service for the service I received

Recently purchased a used 20 Traverse, I had the vehicle - rupesafety

Recently purchased a used 20 Traverse, I had the vehicle serviced and went to pick it up and I forgot a coupon with a savings of 20.00. they refused to give it to me because I did not have the coupon with me. What ever happened to good customer service. I have two Companies and Im in the process of buying two more vehicle's for my Company. Obviously it wont come from Graham Chevy.

Great local Cadillac service! - Dianec1021

It is so nice to have local Cadillac service we can trust and call upon whenever needed! We are grateful for your expertise and reliability.

Great service department - Sonny

I have purchased one new Cadillac from this dealership. I wasn't pressured and they found the Cadillac I wanted from another dealer. It was one of the best car buying experience I had. Recently I needed service on a Cadillac I had bought over the internet. They were very friendly, done excellent work and gave me a loaner car. I drive around 95 miles, one way, for their excellent service My service advisor was Hunter Alsip. He is a great asset to the company.

The Service with Jeff Wyler is always good and Bianca is... - Islam Moustafa

The Service with Jeff Wyler is always good and Bianca is my favorite rep that i can work with, she always did a great job, she helped me out with every thing i need for my car and i diffidently recommended her is you want to get a new car.

LaRiche is fantastic! - Chevy guy

We have always had amazing service at LaRiche. Our vehicle is serviced at the appointed time with little to no waiting and the staff is friendly and knowledgeable. We continue to recommend LaRiche to anyone looking for a good deal and great service.

The auto-body department made the repair of my vehicle - delyn1972

The auto-body department made the repair of my vehicle easy and seamless. They kept me informed of the progress twice a week, and having a rental car right there for me to jump into was so much easier than dealing with an outside provider. Thank you!

I just visited McDaniel Cheverlet and fell in love with... - ddcox44

I just visited McDaniel Cheverlet and fell in love with my now , new truck !! A big shout out and ty to Shelly Landis to help me get the deal done .... the Black Stallion is home !!

I’m grateful for Renee and Medina Auto mall I love my new - qcs214

I’m grateful for Renee and Medina Auto mall I love my new 2022 Jeep Compass

Phenomenal experience. - teamfidelity

Phenomenal experience. I found the staff to be professional, courteous and knowledgeable. I will definitely recommend them to family and friends.

Great Service Department! - Judy

The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!

Excellent customer service - Dawn Childers

I had service work to my vehicle a few months ago and this week I had it in the body shop. Both times I had the best customer service. I got my vehicle back today and it looks new! It is hard to find a good dealership but I have finally found one. Springfield Buick GMC Cadillac is number one in my book. Keep up the good work! Dawn Childers

Great care was given to the body work done on my car. - SDS

Great care was given to the body work done on my car. We were treated with respect and the repair is perfect! Thankful we have a GREAT dealership in Salem, Ohio to deal with.

This group has the BEST customer service I’ve ever - Vbreece

This group has the BEST customer service I’ve ever experienced. The employees are extremely courteous and professional and the dealership is so clean!! I bought my car there and only have it serviced there. I’m always impressed each time I go there for service.

Apparently since my last review, all of the staff has - Charles

Apparently since my last review, all of the staff has been replaced. I took my Acadia in for repair, back glass was leaking. I have owned this vehicle from new until now. The factory warranty has expired but I have an extended warranty. I was told they found the leak but I need to take it to a glass shop and give the warranty info. The glass shop will not accept the warranty. The glass shop, which SVG utilizes, said that SVG should do the claim and the glass shop will do the repair. SVG gets paid by the warranty company, the glass shop is paid by SVG. I'll be using a different service department/dealership in the future. I've utilized SVG/Gusweiler for many years, time for a change.

Went in for a oil change and left with a new used car. - Suzieandjeff

Had a great experience at Cadillac Duane was a wonderful salesman and person! Very knowledgeable . Came in for an oil change and purchased a new/used vehicle!