1,895 Ohio CODA Service Centers

OVER SELL IN THE BEGINNING AND UNDER DELIVER AFTER ON SERVIC - Redgossamer36

So it’s been almost 4 days since I took my 3 year old 2017 Mini Cooper in to #MAGMINIOFDUBLIN that Quit running on Me in the middle of the busiest intersection on the north side.. THE service department Manager HEATHER told me Friday VIA A TEXT MESSAGE, that they found the fuel module was malfunctioning and had to order a part. I ASK FOR A LOANER CAR SHE SAID THEY HAD NONE AVAILABLE I said ok how long will this all take? Monday at the latest.. today’s Monday, part didn’t come in go figure. So again TODAY I ask if they were going to get me a loaner, SHE AGAIN SAID THEY HAD NONE AVAILABLE.. MIND YOU THEY NEVER OFFERED ME ANY THING ELSE THAN WHAT YOU HAVE READ SO FAR.. NO APOLOGIES FOR NOT HAVING TO BE WITHOUT MY CAR I AM STILL LEASING AND PAYING FOR, NO LOANER CAR WHICH THEY USE AS A PLOY TO SELL CARS, NOTHING.. NOTHING BUT RUDENESS AND ATTITUDE WHEN I GOT UPSET AT THE FACT THEY WERE DOING NOTHING FOR ME CUSTOMER SERVICE WISE.. WELL I KNOW BETTER AND THERE IS PLENTY MORE SHE COUKD OFFER BUT JUST DIDN'T WANT To for what ever reason.. SO I CALL THE SALESMAN DAVID SEITZ WHO SOLD ME THE CAR TO BEGIN WITH. WHO BECAME INFURIATED WITH ME WHEN I TOLD HIM WHAT HIS SERVICE MANAGER SAID ABOUT THEM SAYING WHAT EVER THEY COULD TO MAKE A SALE.. HE GOT PISSED AT ME? This little pip squeak starts to go off on me and I BLOW A GASKET AND LET THIS NOT EVEN WET BEHIND THE EARS YET TWINK HAVE IT! AND THE LITTLE xxxxER WONDERED WHY I DIDN’TGIVE HIM ALL HIGH MARKS ON HIS SURVEY REVIEW AFTER HE SOLD ME ON THE CAR ORIGINALLY..Really?!.. THIS IS WHY DIP xxxx! And this is why I am NEVER LEASING ANOTHER VEHICLE FROM #MAGMINIOFDUBLIN EVER AGAIN!

,We travel by automobile extensively (120k+ per year, for... - wd.piotrowski

,We travel by automobile extensively (120k+ per year, for the past 12 years). The MAG Auto Group in Dublin, Ohio has been better than any service experience we have ever received! We are particular, and we like our vehicles well cared for and try hard to avoid any surprises by keeping our mechanical and auto options generally as good as we can find. Our experience at MAG was outstanding. We were traveling from Florida to Michigan, and spent the night with family in Dublin Ohio. Our front brakes went out (severe grinding noise, orange light). When we called for service we were patched right in to the Lead Service technician (Stan), he took our information and out situation... we were on the way to see a new grandchild in Michigan and due there that afternoon. He set things up for us to have service at 9 AM; new front brakes and rear brake inspections were completed and road tested by 11:15 PM. Received updates and contacts from service tech (Ryan) as things progressed (twice as problem was identified for authorization to proceed; and once when work was nearly complete so we could pick the vehicle up). Had no reason to expect the level of service, the prompt accommodation to take care of the problem, and follow-up. This shop is an example that other auto service centers should pay attention to. Would travel back to Dublin, just for service at this site.

I’ve driven Volvos since 1980 and have had them serviced - maryannward

I’ve driven Volvos since 1980 and have had them serviced by MAG for most of those years. Just had the 60,000 mile maintenance done today on my 2018 S90. Kyle, the service manager, and Caleb, the assigned mechanic, both did an excellent job of communicating what they planned to do, how long it would take, and how much it would cost, Everything was done professionally and timely. Another great experience with MAG Volvo servicing!

They have had truck for 2 months and still can't get - Mert

They have had truck for 2 months and still can't get engine light to clear. Under warranty also.

I have had service at mark Porter jackson several times - Dbutler86

I have had service at mark Porter jackson several times and been very pleased with the service

My GMC Salesperson is Dan Fleming, been buying from him - Cher

My GMC Salesperson is Dan Fleming, been buying from him for years, personable, knowledgeable and will take the time needed for all your concerns when buying/leasing. I wouldn’t do business with any other dealership at this point. Service is great! And so is the Service Dept., with Bill and all at the service desk, employees, they aim to please and get it right!!

Excellent Customer Service, Great sales & Finance Team . - fliteskirt757

Excellent Customer Service, Great sales & Finance Team . Would highly recommend this dealership if you’re looking for your next vehicle. You won’t regret it

The people I work with at the dealership are always - ssgrasshopper11

The people I work with at the dealership are always willing to make sure everything is taken care of. They go above and beyond.

Was very professional in every way. Easy to talk no... - ruger

Was very professional in every way. Easy to talk no pressure selling.. Great place to buy vehicles!