103 Ohio Buick Service Centers

Great service - aultkay

I have been going to this dealership for over two years. I have only praise for everyone who works there from the service department, sales representatives and all other employees. Thank you for taking good care of my new vehicle. so happy to find this type of business where they put the customer first.

My GMC Salesperson is Dan Fleming, been buying from him - Cher

My GMC Salesperson is Dan Fleming, been buying from him for years, personable, knowledgeable and will take the time needed for all your concerns when buying/leasing. I wouldn’t do business with any other dealership at this point. Service is great! And so is the Service Dept., with Bill and all at the service desk, employees, they aim to please and get it right!!

Shuttle service - Chickman

Curtesy shuttle service needs fine tuning. I live 5 minutes away and pick up times for my last 2 services were over 2 hours. I could have walked there by then. A lot of wait time!

When we bought this car new, we took into consideration - bruner_jean

When we bought this car new, we took into consideration the type of service the dealership offered. It was a big consideration in our choice of dealership in buying the car.

I didn’t buy my Car from Twin but I WILL take it there - dalepano

I didn’t buy my Car from Twin but I WILL take it there for any service needed! I was upset because my radio/screen wouldn’t show the station or who was singing the song. I called another dealer and they said I would have to leave the car for the whole day! I called Twin, spoke to service mgr. Mark. He said bring it in-should take about an hour. I did and they re-programmed it and I was out in 1 hr and 15 min. The service department was so friendly and the wait area was clean and had coffee/tea. And they didn’t even charge me for it! I’m 82 and was so happy I didn’t have to make arrangements to leave my car for the entire day!! Best service department ever! Dale.

Dave always kept me informed of what was going on with my... - rinn99

Dave always kept me informed of what was going on with my car when he said he would. He was friendly and went above and beyond to get cost-effective work done.

Awesome experience with the workers, very Timely and - Avicens627

Awesome experience with the workers, very Timely and great communication. I will always recommend them and use them.

Was ready on time for my appointment. - Jetjap

Was ready on time for my appointment. Reviewed the work that was to be completed.

Always excellent service! - DebbieB

Always excellent service! Tom Secord is great & Steve Tong is amazing! Love the valet service.

Sirius wasted 2 hours of my time attempting to resolve a - Karenstrnad43

Sirius wasted 2 hours of my time attempting to resolve a problem with my car radio. Finally, they suggested I should go back to Ganley Buick for a repair. Service Dept took approximately 15 minutes to resolve problem! I'm embarrassed to admit the problem was of my making. I accidentally hit the mute on the radio - something I didn't know existed. I know now but service was very kind about not pointing this out to me. So Thank You to everyone in Service for kindness and promptness.

They took care of of my vehicle with out any issues and - Brian

They took care of of my vehicle with out any issues and kept me informed about anything that needed to be done.

Marlon White is excellent in working with customers. - Bill60

Marlon White is excellent in working with customers. Kept me advised on timing and costs.

I love my 2012 Lacrosse and will not take her to any - Sue D

I love my 2012 Lacrosse and will not take her to any other dealer for service. My appointments are always on time, the explanation of necessary services is clearly explained and the staff is quite pleasant and informative. I've purchased all of my Buicks from Lambert since 2001. There is no better dealership or service department. Thanks Mr. Lambert and staff.

Fri Apr 14 2023 Took my Enclave in for oil change The - Hellfire 414

Fri Apr 14 2023 Took my Enclave in for oil change The incompetent mechanic didn't tighten the oil filter and oil was all over my frame. This is because I drove the express home and my engine could have been damaged. And we all know Ballas wouldn't except responsibility. They said they check all fluids, well my transmission fluid was also a quart low. xxxx Ballas forever. I will go back to Lincolns

My wife and I drove 3 hours from Pennsylvania to get our - Tom maloy

My wife and I drove 3 hours from Pennsylvania to get our truck. This was my second time working with Nate Bowles, and he went above and beyond He’s the reason why we went back to get another truck from bill Harris. Couldn’t have asked for a better experience!!!!

I just found out that Billi Swihart left the dealership.... - Andy Skeen

I just found out that Billi Swihart left the dealership. Over the past years, Billi has always been there, calmly, professionally, and knowledgeably working out ANY problem we had with any of the 4 cars we have serviced there. If I needed to get in for service, she'd find a way. She knew the history of all of our cars and her mechanical knowledge was always helpful in knowing how to deal with the many challenges I presented her. Billi will be missed!

Such a wonderful place for buying and service!! I... - Columbiana customer for life

Such a wonderful place for buying and service!! I stopped in Saturday for an oil change and they had a cookie trailer for customer appreciation day...i don't know how often they do that but it was great timing and so nice