126 Ohio Chrysler Dealers

Phil made it easy was a pleasure to deal with! - Steph Cope

Phil made it easy was a pleasure to deal with! We purchased a Ram limited and love it!

Jake Sweeney listened to what I needed and wanted. - cnuce

Jake Sweeney listened to what I needed and wanted. They dilevered on every aspect of what I asked for.

Sales staff was very good to work with. - Mark

Sales staff was very good to work with. They let us know how everything was progressing throughout the buying process.

Like dealership, they do everything promised, but when I - bj7249

Like dealership, they do everything promised, but when I walked into lounge area smell was awful. They are either smoking in there or vaping and it stinks up whole front end. I think the smell alone would turn off new customers. Thought all Ohio buildings were smoke free. Don’t think this one is, need to fix!!

Service completed on time within estimated cost. - kdenman60

Service completed on time within estimated cost. Service manager reviewed vehicle maintenance records and recommended work to be done.

Great experience and time. - Courtney

Great experience and time. Well trained staff. Asked the right questions. Completed my repair in a timely manner.

This worked out exactly as it should. - Dan Simpson

This worked out exactly as it should. I had a great experience working with this dealer. They were friendly and worked hard to get the right car for our needs.

Rich and Colin collaborated seamlessly to help me secure - OhioRootsAZPeaks

Rich and Colin collaborated seamlessly to help me secure an excellent deal and financing within just a few hours. I am very pleased with the entire experience. Abby and Courney went above and beyond to support my unique circumstances, and their care truly made a difference. Everyone worked together as a strong team, and I am grateful for the outstanding service from the entire group.

Best CDJR dealership in town. - Steph6260

Best CDJR dealership in town. They have a large selection of new and used vehicles to choose from.

The only issue I have had with them is that they told me - jenniferhowdyshell25

The only issue I have had with them is that they told me they were waiting on parts to come in for it which they did and told me they would contact me when the car was ready to test drive which was supposed to be 3 days ago I but still have not heard from them.

Great Deal on a Great Car - Angry customer

Had a great experience when buying my car. Customer service was great. Very laid back dealership which made me feel comfortable. If you go ask for Eddie or Carlos great guys to work with.

Purchased a Ford Explorer ST from Crown Jeep. - Obie

Purchased a Ford Explorer ST from Crown Jeep. Through the entire process my man Craig Gowitzka was fantastic to work with. No pressure, extremely knowledgeable, and made the process from start to finish run seamlessly. On top of that, he is upfront and honest. Bought the vehicle I wanted AND felt good about the price I paid. You can't ask for more than that, and it happened due to Craig and his ability to make the deal happen. If you are looking to purchase a vehicle from Crown, I would highly recommend Craig!!

Nolan was my sales rep. - rm542267

Nolan was my sales rep. Knowledgeable and friendly. Helped me get vehicle I wanted! Thanks

I’ve always been treated exceptionally well at Cronin. - Roland

I’ve always been treated exceptionally well at Cronin. I will say I’m disappointed for the very first time with a follow up from the service department. I have made three attempts to get information on a warranty claim for my Jeep Rubicon that I purchased there last year. I have still heard nothing after being promised the last time when I stopped in, I would hear something by the end of the day. That’s been more than a week ago. Rain was very good at his job. He was very patient and thorough as well as courteous at all times.

Awesome dealership! - JILL

Awesome dealership! They were really great working with you-friendly and efficient and fair. Check them out for your next vehicle.

Professional Courteous Friendly Competent I was - JR

Professional Courteous Friendly Competent I was pleased with my service. It was timely and easy to do.

My Jeep was towed to this dealership after hitting a deer - bmaconline

My Jeep was towed to this dealership after hitting a deer on December 13, and the dealership received the vehicle on December 15. What should have been a straightforward repair has turned into an ongoing and extremely frustrating experience that has now lasted more than nine weeks. The vehicle was kept until January 21, but the repairs were clearly not completed properly. After picking it up, I had to return two additional times because issues were missed or not fixed correctly. Around February 13, I discovered that multiple important suspension components and damage to the hood had either not been addressed at all or had been repaired improperly. These are critical components related to the safety and structural integrity of the vehicle, which makes the oversight even more concerning. Repairs started again on February 16, and as of today I have been told they are only now beginning work on the suspension components and will still need to send the vehicle back to the body shop afterward. That means my vehicle has effectively been in and out of this dealership’s possession for over nine weeks due to incomplete and inadequate repairs. This situation has involved repeated visits, multiple conversations, delays, and a great deal of inconvenience. The lack of thorough inspection, quality control, and accountability throughout this process is extremely disappointing. At this point, I have very little confidence that the repairs will be completed correctly when the vehicle is finally returned. I am requesting that dealership ownership or upper management review this situation immediately. Given the amount of time, the repeated repair attempts, and the safety-related components that were overlooked, I believe this situation warrants serious attention. If this issue cannot be resolved properly and promptly, I will be escalating the matter further with the manufacturer, corporate customer care, and appropriate consumer protection channels. I hope the dealership takes this feedback seriously and works toward a fair and professional resolution.

Excellent service replacing the gas tank on my RAM 1500 - MEANGENE412002

Excellent service replacing the gas tank on my RAM 1500 Hemi I started using Gordon CDJR because my prior dealer was not doing a very good job in their service.

Preston and the team at Deacon’s were all great to work - twightman84

Preston and the team at Deacon’s were all great to work with. They have a customer for life now!

After several years of struggling to find the exact truck - Rich Rider

After several years of struggling to find the exact truck that I wanted, one popped up on Autotrader that was located at Tom Ahl Buick GMC. I had never shopped there before but couldn't pass up the chance of trying for this truck. I looked through their list of employees on the site and chose Braden to email as he looked the most relatable with my own personality. I sent the message after hours on a Friday expressing my interest in the vehicle and asking what the total price would be out-the-door to give me an idea of what kind of fees and extras they would try to put into the price. Braden replied first thing the following morning when the dealership opened and provided the information upfront. There were no hidden fees or obligatory extras. We exchanged several emails throughout the day discussing pricing for both the truck as well as my trade-in. First thing Monday morning, we finalized the pricing for both and began discussing the financing where I applied through both Tom Ahl and my local credit union for comparison. Tom Ahl got me the same rate my bank offered. I scheduled a time that day to drive down to test drive it. Once I arrived on-site, Braden handed me the keys to go out and test drive it on my own while he stayed at the dealership to continue assisting his other customers with their deals. When I got back, I told him that I was interested in it and wanted to move forward with the paperwork. After a short wait due to how busy they were with the end-of-year rush on cars, I met with Jay in their Finance office and got everything signed. Neither Braden or Jay ever tried to pressure me into buying things I didn't need or strong-arming me into doing one thing or another. I did the entire negotiating aspect of my deal online and over text and was at the dealership less than an hour including the time I was driving the truck. This was by far the easiest and stress-free car buying experience I have ever had. You read so many articles and watch so many videos about how car dealerships are out to get you or sneak things past you but none of that applied to the team at Tom Ahl. There isn't a single piece of feedback that I can think of on how they could have improved my experience with this truck purchase.

Everything was great our sales guy Zach was awesome. - joeygfootballfan05

Everything was great our sales guy Zach was awesome. Really easy to work with very knowledgeable.

Jeff Blevins delivered outstanding service, honesty, - Rgreenwell1987

Jeff Blevins delivered outstanding service, honesty, efficiency, and professionalism, making my car buying experience exceptional.

They truly went above and beyond for me . - acw440

They truly went above and beyond for me . Kevin Davis was the nicest and easiest salesman I’ve ever worked with always polite kept me constantly updated and always had everything ready to go right when i got there . Would recommend anyone to go see him!

Had a good experience at this dealership. - Warren

Had a good experience at this dealership. Logan was awesome! Just wished they would have provided a 2nd key and fob. Would buy another car from them….

It went in multiple times to be fixed and every time it - KRWRIGHT04

It went in multiple times to be fixed and every time it came back, it ended up with more damage than it went in with originally. Over a month. For 3 scratches

The man that I worked with Was a complete gentleman and - LADYJAMESOATES

The man that I worked with Was a complete gentleman and helped me with all the issues my vehicle was having.

My experience with the dealership was great. - hjacques30

My experience with the dealership was great. My sales rep Dan was friendly, knowledgeable & easy to work with. I would recommend him & the dealership to family & friends!