120 Ohio Chrysler Dealers

Excellent customer service. - Mlrhome3

Excellent customer service. I showed up 4 days early and they still serviced my vehicle promptly, Devin and Alex were GREAT. The whole staff is wonderful. Bane is AWESOME to have as entertainment while waiting.

Went in for a oil change and tire rotation. - rmstreets

Went in for a oil change and tire rotation. Service staff were very professional. Waiting area and restroom were clean. I have over 50K on my tires, they printed off 3 tire quotes for 4 tires and did not pressure me into buying them. Quotes are good for 30 days.

I feel confident leaving my car for oil changes or - Lori

I feel confident leaving my car for oil changes or repairs with Charlie’s. Oil changes are convenient to drop off and pick up. Everyone is professional and very nice.

My sales person Phil was friendly, professional. - stan.lones93

My sales person Phil was friendly, professional. The customer service was excellent. One of best experiences I have had buying a car

Everyone is professional, helpful and great to work with. - theinside721

Everyone is professional, helpful and great to work with. They don't try to pressure every dollar out of a deal, they are fair and would rather have return customers. This is the third car in a row that I've bought from them, and the experience is always great. I live almost an hour away and I'll never go anywhere other than Brunswick Subaru.

I have literally nothing really good to say about the - keithfreet01

I have literally nothing really good to say about the service department. I'm so flippin ticked. I took my truck in for a leak at the back window and third light. After waiting a month to get in. Was told (after repairs) that the problem should be fixed. Our leak guy found the problem and fixed it. Guess what!!!! He didn't. In fact he made it worse. Or should I say the service technician who made the actual repairs. Now as of today 1/18/25 my entire roof and backseat is drenched. Worse than before. My truck is a 2020 ram 1500. That keeps flooding and nobody is doing any real repairs. They do not offer rental cars, they can take you to enterprise to spend even more money. As if this isn't already inconvenient enough. These pictures are from today 1/18/25. After repairs have been made.

The staff are very professional and courteous. - osp510

The staff are very professional and courteous. Jeff is an exceptional sales person. I highly recommend this dealership and Jeff!

Service was great, Maggie is an excellent customer - DENISE.DUNN48

Service was great, Maggie is an excellent customer service representative, she is always friendly and has a smile on her face. She is a keeper! Always great service there.

Kevin Davis is a wonderful salesman. - Kevin Harrison

Kevin Davis is a wonderful salesman. He makes the experience buying a car easy. Will definitely be coming back

I have bought multiple vehicles from Ganley, and it's - Burkie

I have bought multiple vehicles from Ganley, and it's always been a great experience, both sales and servive

Kept me in the loop about what was going on with my car! - Carlahaas2

Kept me in the loop about what was going on with my car! Called me with every option and results.

Sales staff was very good to work with. - Mark

Sales staff was very good to work with. They let us know how everything was progressing throughout the buying process.

Matt was very helpful by answering my questions and by - NancyC

Matt was very helpful by answering my questions and by helping to find the vehicle with the options and the payment I wanted. I'm on a fixed income so this was important to me. My younger brother referred me to this dealership and I would recommend them also.

This is our 3rd or 4th vehicle from this dealer, and we - ppoc1000

This is our 3rd or 4th vehicle from this dealer, and we have been consistently happy with the services provided.

Dino W is great and made the process friendly and easy. - David E. Grace

Dino W is great and made the process friendly and easy. I'll always come back to him for a fair deal

The representatives at this dealership are ways on - Gibson2019

The representatives at this dealership are ways on schedule and very informative on what's going to happen and the next steps to take. Pricing and fees are communicated up front so that there are no surprises. They also provide reminders for upcoming appointments. Good job!

They were great. - Suzyq_1971

They were great. From the time I walked in they were very courteous and friendly. They worked with me until I got a vehicle and payment I was happy with.

Took my 2017 Dodge Charger today (Feb. - rhonda.gram

Took my 2017 Dodge Charger today (Feb. 28, 2025) in to get the trunk release button on trunk replaced. Had to purchase whole tail light assembly at $1700.00 a couple days in advance. Service was great. Dropped off at 11, got rental, picked up at 4. Everyone in service so nice and professional ! Always my go to service for my MOPARS!

The customer service at this dealership was absolutely - Kimchapman1818

The customer service at this dealership was absolutely outstanding! Beginning to the end! Friendly, professional, and results guaranteed! Dominick and Blake worked effortlessly as a team to make sure I received what I needed and what I wanted, (which was a lot). The finance team was amazing as well. I highly recommend Jeff Wyler- Brechmont!

Chris was amazing to work with, they didn’t have the - aaron28gates

Chris was amazing to work with, they didn’t have the initial trim I wanted on the lot in the color that I wanted, but I ended up driving home in a new 2025 Chevy Trax 2RS. Chris worked to make this deal something that I could afford and I couldn’t have asked for a better salesman.

Just bought my car today! - ashley

Just bought my car today! Had a great experience and everyone was so friendly and I didn’t feel pressured at all. Very happy with how smoothly and quickly things went today! Thank you to everyone who helped me out especially Paul, Kimberly, Alyssa and Brian!

Excellent service, had no issues, friendly staff and very - Will Carti

Excellent service, had no issues, friendly staff and very time efficient, highly reccomend to anyone in the area.

Great help with finding a car and helping get the car I - Alyssalees

Great help with finding a car and helping get the car I want to purchase

I would advise you to not take your car there for - marvs3404

I would advise you to not take your car there for repairs! I took my Dodge Caravan there for simple repairs. Shocks and Struts And they butchered the job. First they left 13mm Blue point wrench laying on my battery to short positive to negative. They put it back together with the strut bushings hanging out. Now it makes noises like front suspension going to fall out. so they either don't trust their mechanical ability to test drive it when they finish a job. Or they test drove it and said oh well who cares ship it. Took it back and they said you said shocks and struts are bad so we just replaced those not the broken strut bushings. I left it with them for 6 weeks and it's still not fixed. They never touched it. When I would call about vehicle they would say parts will be in a week that week would come and go another week for parts. They said vehicle was so old it was hard to get the parts. It is a 2013 but part interchange up to 2019. Their location in Chillicothe said they could have the parts for me in two days. I wouldn't trust them to fix a bicycle now. I was ASC certified mechanic for 15 years. I've only seen repairs like that when someone had a crackhead fix their car. BEWARE!!!

The visit was good. - luckyknoll

The visit was good. All questions were answered.Andrew was very good at getting what I wanted.I was able to find the truck that fit my needs.I am well satisfied.

Everyone I dealt with was very personable. - Bob

Everyone I dealt with was very personable. Paperwork and closing proceeded in a timely manner. The only downside: detailers didn’t put floor mats back in the car and they didn’t fill the tank with gas. I didn’t notice until I was entering the highway

Hands-down the easiest dealer experience I've ever had. - 33333333333333333333333

Hands-down the easiest dealer experience I've ever had. HONEST, DIRECT and willing to make a reciprocal deal! This was the 37th vehicle I've purchased, they made it VERY easy.

They did a great job fast and courteous and answered all - edgardo.rivera1

They did a great job fast and courteous and answered all my questions explaining everything

I have used this dealer for many many years. - Susan

I have used this dealer for many many years. Amazing service from beginning to end. I deal with Pat Furlong and he is outstanding! Through the years he has gone above and beyond to make me feel like a part of his family. No words could express how thankful I am to have all of his help.

I recently traded in my well-maintained truck with only - Ddombrowski93

I recently traded in my well-maintained truck with only 8,800 miles for a vehicle that could better accommodate my growing family. Opting for a licensed dealership, I anticipated a seamless and trustworthy transaction. However, my experience has been far from satisfactory. Tire Condition Post-Purchase: Shortly after leaving the dealership, I noticed that all four tires on my newly acquired vehicle were significantly worn, with one tire exhibiting a deep cut—a potential safety hazard that could lead to a blowout. I promptly returned to the dealership to address this critical issue. Dealership’s Response: Upon presenting the unsafe tire condition, the dealership acknowledged the problem but offered to replace the tires at their “cost,” quoting $271 per tire. This price seemed inflated, especially when identical tires are available at reputable retailers like Walmart and Amazon for approximately $198 per tire. Despite providing evidence of these lower prices, the dealership stood firm on their quote, leading me to seek tire replacement elsewhere. Financial Implications: As a result, I am now facing an unexpected expense of around $1,000 to ensure my vehicle is safe to drive—an outcome I did not anticipate when trading in a nearly new truck with excellent tires. Conclusion: This experience has been profoundly disappointing. I trusted the dealership to provide a vehicle in safe and satisfactory condition, which is a reasonable expectation when purchasing from a licensed establishment. The lack of accountability and unwillingness to address a clear safety issue has not only caused financial strain but also eroded my confidence in this dealership’s commitment to customer safety and satisfaction. I hope this review serves as constructive feedback and prompts the dealership to reassess their quality control and customer service practices to prevent similar situations for future customers.