41 North Carolina Toyota Dealers

Was very pleased with the staff and they were very - Lacymiller247

Was very pleased with the staff and they were very professional. I would like to thank Jarrod and Josh for their help. We are very pleased with the rav 4 we purchased and would highly recommend this dealership. Very good people..

They reidentified my camry to a different style at 5000 - Lthorton73

They reidentified my camry to a different style at 5000 mile checkup. Later I had a wreck which caused wrong parts to be placed on my car. After the recall that needed replacing of the fuel gas line, my car turned into an 8 speed . The cars computer was no good. I spent many days on side of road broke down. I later got rid of car. But, my major questions is Classical Toyota of He season or Toyota of Henderson doing their business laws right. There is a dba company called Toyota of henderson at their old location. I can not find Toyota of henderson on list to perform inspections checks consistently. There name was changed in 2021”ish to classic Toyota of Henderson’s, but service department name is Toyota of henderson as if it sits on raleigh road . Their business entity from a business correct model is sketchy. Look them up at Secretary of State in nc.

BEWARE! - ashleysoontobesteele

BEWARE!!!!! We bought a 2023 Toyota Sienna from them in November. First of all they delivered us the wrong van so all the original paperwork we signed was for a different vehicle. This was not discovered until weeks later. They REFUSED to send us Tags although that was promised to be delivered to us within 30 days. I'm sure this is a Huge cover up to hide the mess up. We called so many times and we're assured they would find out what's going on and call us right back which never happened. I would expect this from some small town side of the road used car dealership, but never from an actual Toyota Dealership... you would think you could trust them ...lessoned learned. This is still unresolved. Dealing with them after they get your money is an ABSOLUTE NIGHTMARE. Worst customer service ever!

This was my daughter’s first car purchasing experience. - gfischer

This was my daughter’s first car purchasing experience. She had a positive experience with working with our salesman Eli Adames. We recommended Eli to our daughter based on our friendship and previous purchases from him. Our daughter worked with Executive General Manager Ricky Williams to get a good deal on the car. Rick was patient and understanding with her as she learned her way through the process. Bobby in Finance was fun and enjoyable to work with. He helped us get a loan rate better than the local credit union. I would recommend this dealership and Eli to others.

I had a great experience working with Josh, Hayden and - amountaingirl

I had a great experience working with Josh, Hayden and Terri on my new 4Runner purchase. Their customer service was exceptional and really took care of me every step of the way. Will get a customer for life.

The tire rotation was done quickly and I was in and out - ncsweetetoo

The tire rotation was done quickly and I was in and out in under 1 hour.

The dealership was easy to work with. - robbinsdebmike

The dealership was easy to work with. They were not pushy and were very polite

Second new car purchased from this dealer. No haggling... - exmoor9928541

Second new car purchased from this dealer. No haggling or negotiations necessary. They offer a proposal which they honor without hidden fees or surprises later. Their price is considerably less than other dealerships and the service afterward is fast and efficient. I will likely trade cars every year at this dealership. I will add that this Toyota dealer is far different from others in the region.

This dealership is untrustworthy. Was called and told... - JR

This dealership is untrustworthy. Was called and told that they had found a car that fitted what I was interested in, but said I would have to wait until it went through their shop to get checked out and that it would be set aside for me to be the first one to come look at and initially purchase, so after not hearing from them in almost a week I called to see if the car was ready to be looked at and found out that they had sold the car and when I asked why they didn’t call me as they had told me they would they all (customer care manager, sales manager and salesman) lied about what happened. The car belonged to them so it was no need to lie about it. It’s some way to treat a customer who had purchased 3 vehicles from them in the pass, but I’m doubtful if I’ll ever purchase another one from them.

I live in Durham and Chose to purchase my Hylander Hybrid - Dana

I live in Durham and Chose to purchase my Hylander Hybrid from Massey because their customer service is the best I have ever seen from a dealership. Randy Kelly nd Mike Martin made everything about buying this car and trading in two cars easy. I have had my Highlander a month now and driven it 1,500 miles so far and am thrilled with everything about it. I wish I could give 100 stars!

The best dealership ever! - toyofever

The best dealership ever! raul and lucas treated me and my family like royalty! My car was literally on a red carpet when i arrived! Keep up the good work!