29 North Carolina Subaru Dealers

Excellence service. - DSOLOMONSON

Excellence service. It was an outstanding professional service. Thank you! The service manager was so helpful.

When you go to Johnson Subaru you would do well to ask - Laura T.

When you go to Johnson Subaru you would do well to ask for Nicole as a sales person! We are not the type of people to buy a new car every few years, when we buy , it's to keep. We've been looking for over a year as my Honda Civic has over 250,000 miles and my grandchildren have out grown the back seat. I looked online at Johnson Subaru and had a couple of sales people to reach out, she was the only one that reached out again with patience and bent over backward to make sure that I found what we needed. We were waffling between an Ascent and a Honda Pilot. She made sure I found every single one of my "must haves". She is amazing, professional, and extremely knowledgeable. Don't miss out on the BEST salesperson at Johnson Subaru. She will make sure you get the best deal, the "must haves", and walk out knowing you're the winner on the deal. She's the one to ask for, hands down! This was our first Subaru, but probably will not be the last! Additional shout out to Ash H. who was our finance guy! Excellent professionalism for both!

This dealership is exemplary in service an communication. - Frostlorna

This dealership is exemplary in service an communication. I trust them completely to work in my best interest.

knowledgeable and friendly staff. - SEMPERFISEVENTY1

knowledgeable and friendly staff. Courteous and very willing to assist. The service department is outstanding.

Went on a search to see what Subaru package I wanted on - Mini4Ever

Went on a search to see what Subaru package I wanted on the Crosstrek to buy in the nearish future. Not at all in a hurry to buy. But when I was quoted an amazing trade in value on my previous vehicle and received a no frills bottom line offer with the best financing of any bank I know, I bought a car that day. They did not try and haggle with me. They just said, this is the price (which was wonderful) and processed it all quickly. I would come back here from across the country, just to buy from them again. Kind people. No “salesmen attitude”. 10/10

I had an excellent experience at this dealership buying a - Jessica

I had an excellent experience at this dealership buying a new car. Jeff (Sales) was low-pressure and easy to work with. The managers were helpful and friendly as well. Additionally, Matt was incredibly kind and helpful during my encore/re-delivery meeting. I highly recommend them all, this dealership, and Subaru. Thanks, all!

Dealer was able to work me in short notice and complete - jtracyemtp

Dealer was able to work me in short notice and complete software update to fix issue I was having

Very helpful with any questions about our Subaru and - LAWNMOORES

Very helpful with any questions about our Subaru and explained how work the computer screen

Went in foe service on Saturday and was promptly greeted - Bruce

Went in foe service on Saturday and was promptly greeted by Dennis. He reviewed my needed services. My vehicle was completed quickly. When I returned Denis walked me to my vehicle and reviewed completed services. Great service. Thank you

BMW Representative Jessica Mccaffrey is awesome as well - jaypross69

BMW Representative Jessica Mccaffrey is awesome as well as the rest of the Service Team.

Great customer service both on the retail side and the - Bosco

Great customer service both on the retail side and the service side. Have been going here for years and will continue to do so. Honest, reliable people.

We we assisted by John and he was fantastic! - jtrudel

We we assisted by John and he was fantastic! His knowledge of the Forester was great and he was able to teach two non-tech inclined folks all the bells and whistles. Highly recommend this dealership and ask for John

My salesperson, Mike Shaw, was outstanding in every way. - Sherylathorne

My salesperson, Mike Shaw, was outstanding in every way. The finance person was able to give me a good estimate of what my payment/interest rate would be before checking my credit (which is 853). Other dealers weren’t willing or able to even give me a ballpark number. He was excellent too. I’ve never owned a Subaru but have always wanted one. I love that Subaru supports animal charities. It’s a great car. Very solid and a little sporty. Mike did a great job of going over all the features. So happy it came with Starlink. I wasn’t expecting that. Love my Subaru!

Always helpful, they are great about working with the - short.wanda

Always helpful, they are great about working with the time you need to come in for service

Rick of the service department gave the best advice as he - Carl

Rick of the service department gave the best advice as he inspected my vehicle. Anybody who has a Subaru or GM vehicle just go there first for all automotive needs!

I wrote a long 5 star review on google but I also wanted - stacey.sandrs76

I wrote a long 5 star review on google but I also wanted to leave a 5 star review here. Just wanted to give a shout out the everyone that helped us from the service department to the sales department. Everyone we talked with was so helpful and kind. Jhon with service went above and beyond for me. He was even able to retrieve a few things from our car that was completely flooded from the storm on Sept. 27th and kept them safe until we were able to get to the dealership. Kristen with Customer Service, Jacob with Finance, Jordan our Sales Representative and Scott who finalized all of the paperwork on our new vehicle. Thank you so much for all of your help and making us feel special.

Received a letter from the bank i used to finance my car, - Honest review

Received a letter from the bank i used to finance my car, 12/8/2023. I paid my car off early, 6/6/2023, and the bank was informing me of a refund I was entitled to from my purchased GAP waiver. I was instructed to contact my car dealer, Southern States Imports, in order to receive my refund. I called almost a dozen times, left several messages, was made promises someone from finance would get back to me. Needless to say, not a single person got back to me. Only after informing the staff I was going to come down in person to speak with someone, did someone call me back. At this point it is 12/2023 and I spoke to Barry, the finance manager. Barry spent the entire conversation mocking and laughing at the amount my refund was. I stated to him, even if the refund was for $0.10, it was still my money and I was entitled to receive it. He guaranteed me I would receive my refund no later than 2/15/2024. Barry, Finance manager, it is now 1/11/2025, where is my refund? I used to love this place, but shady people make this a shady business.

Ramon Bones was our salesperson and he was amazing. - leslieartis17

Ramon Bones was our salesperson and he was amazing. We purchased a 23 Subaru Ascent. He walked us through the whole process and showed us all the amazing features. He was patient and very fun to work with.

We have purchased at least 10 cars in our life and Tindol - bonnie

We have purchased at least 10 cars in our life and Tindol Subaru is the best dealership we have ever encountered. They employ hard working and honest people! The sales team is amazing and the service department is as well! We'll be looking for a car for our daughter soon and we'll be heading to Tindol Subaru.

2019 Subaru Ascent - Betsy49

We had a great experience with dealership All the team took the time to work with us on what was the best vehicle for myself and my husband who is a amputee . Special shout out to our salesman Alan Courtright and finance Manager for getting the right deal for us. Betsy & Patrick OGorman

They exceeded my expectations. - tepamor

I felt I needed an AWD vehicle but comfort was equally important to me. After much online research I decided on a Forester. Then I checked availability and pricing for 2015 and 2016 Foresters online and made the decision to visit Flow Subaru in Burlington. A smiling and enthusiastic Dray Daiber met my daughter and me when we stepped out of the car, despite the damp, cold weather. I was not looking for specific features; a good deal was more important to me as I look toward retiring in a couple of years, and I particularly wanted to take advantage of the 1.99% financing they were advertising for new 2015 vehicles. One of the first Foresters I checked out was a 2015 Demo with less than 700 miles and so many features I loved but did not think I could afford, but then we looked at the sticker and saw the $3000 off the MSRP, which put this one around the price of a 2016 with fewer options. We took it for a test drive anyway and I was amazed at how it handled, the comfort of the ride, and its fuel efficiency. Upon returning to the dealership, however, I learned it was not eligible for the 1.99% financing because it had more than 600 miles on the odometer. Dray assured me that Kennedy would work hard to find me the bank with the lowest interest rate possible and it might even be better than the 1.99% they advertised on the new vehicles, and I am thinking . . . sure :) As with all vehicle purchases, it took a few hours, but at the end of the day I was completely satisfied with my purchase . . . and the interest rate was 1.93%. Everyone I met seemed anxious to exceed my high expectations and they passed with flying colors. If you are looking for a Subaru, I would encourage you to make your first stop Flow Subaru in Burlington and be sure to ask for Dray Daiber.

One of the best car purchase experiences I have ever had.... - Max

One of the best car purchase experiences I have ever had. It was easy and straightforward without any hassles. I love my new Subaru Forester.

purchase 2019 Impreza Hatch - Ruthsubaru

I wish to thank Robert Stull at Riverside Subaru and Bill Henderson for helping me "find" my prefer car. Thanks for your help and look forward to working with you now and into future. Ruth Miller

Great experience - deb weir

I really appreciate all the help and attentiveness of the staff and comfort of the facility. It's really top notch. They treated my trade in professionally and fairly. And made me feel safe to leave with my beautiful new car.

I shopped around at other Subaru dealers in North - Ken W

I shopped around at other Subaru dealers in North Carolina and found that Riverside Subaru offered me the best deal on a new Outback. Wayne (sales Rep) was very helpful and fully explained everything to me. There were no sneaky dealer fees either. All in all it was a great buying experience and I will definitely buy from them again.

I bought my first Subaru from this dealer and only needed - Outback Driver

I bought my first Subaru from this dealer and only needed routine maintenance the whole time I had the car. Not one problem, the several years I drove it. I traded it in for a 2020 Outback and have had frequent problems with the new computer system, including failure of the tailgate lift system, beginning with my early ownership of the car. It had been fixed and working for some time when I brought the car in for a scheduled update of the computer system. When it was returned to me, first thing I discovered the tailgate was malfunctioning again. I returned it, again, for repair under warranty. I was basically put off by the dealership and then - with no valid grounds - was blamed by both the sales manager and the dealer owner for the problem. My impression was that they didn't know what to do to fix it - so, blame the customer. A number of postings on online forums identify this as a known problem, yet I was rudely confronted by both above individuals. This morning, I received a call from the Subaru customer advocacy center that Armstrong Subaru did not wish to resolve the tailgate lift problem; that they want me to find another dealer to do this warranty work. It seems to me to be outside the purview of Subaru ideals to blame and fire the customer! When it has involved routine maintenance, Armstrong Subaru has delivered consistently in the service department. However, in this case of a warranty issue - particularly involving the computer systems - my impression is that their knowledge and skill is limited. That they would blame the customer for the problem, particularly with such aggression and rudeness in my experience, is unacceptable IMHO. In my experience, the Subaru Outbacks I have owned are amazing cars. I live on a hill, on the edge of the NC South Mountains. In bad rains, I have to drive uphill in mud, on a switchback, to get to my carport. There has never been a problem negotiating this course that would be impossible for many 4-wheelers. I now just need to find a reliable Subaru dealer.

Do not get your car serviced here, I had work done on 2... - anthonymcvay

Do not get your car serviced here, I had work done on 2 foresters and it took 3 times for each to get the problem fixed and fight with them about charging me for items that didn't fix the problem. $ 1600. On a total new ac system , 1 week later it stopped working, took it back and was charged for a/c recharge and o-ring , $ 160.00 !!!