897 North Carolina Used Car Service Centers

Class A-1 organization. - Mrlucky

I always have a great experience whenever I am there. This time was warranty work and wheel alignment. The waiting lounge is comfortable. Whenever somebody passes by they always ask how am I and can they do anything for you. The MB service manager explained what was happening and what was wrong and how they fixed it. The wheel alignment was off and the car did track better when driven on the highway. Very pleased with work performed.

Crisp and efficient. - Lambogirl77

I have always been pleased with both their service and parts department. I highly recommend them! They get things done quickly and they are very customer service oriented.

Just wanted to commend the wonderful team @ Mercedes Benz - jacinvest1955

Just wanted to commend the wonderful team @ Mercedes Benz of Raleigh Service Department. My vehicle was serviced and cleaned while I waited ( they even offered me a loaner vehicle ) and when I left it felt as wonderful as it did the day I picked it up. It’s an unbelievably run dealership and my service advisor Linda is top notch !

During a scheduled service late Summer I was informed - longhorn8359

During a scheduled service late Summer I was informed that I needed new brakes and rotors. I scheduled an appointment and was shortly informed that "somehow" not all the parts were available. I was ASSURED that the parts would be available in 3-4 days. I scheduled ANOTHER appointment in 10 days. Yesterday, I get to the dealership and after 20 minutes was ONCE again told that the parts weren't there. I'm NOT retired and have to take time off from work to get service done. Hence, my patients at the VA I work at were NOT seen. Why didn't anyone at the service department call me beforehand, twice, to let me know about the lack of parts???? I no longer have a trust or faith with this dealership and plan to take my vehicle elsewhere for service/repairs and any potential future purchases. Shame on you! Mercedes-Benz of Winston-Salem

I took my 2015 Nissan van to the dealer they told me that - Castro28

I took my 2015 Nissan van to the dealer they told me that was the timing chain and paid them $6,200 after replacing the timing chain the problem was worsts and they said the cats need to be replaced they quote for $4,200 (by then I have ordered the cat because they said before that it need to be replaced so I change them van still doing the same after talked with service manager now they said that the problem is the secondary cats and it will be $3,200 more this is a scam for me because they only guessing the diagnostic and make me spend lot of money this can is not worth it the money spent on the repairs but I trust them when the diagnostic was the timing chain even when It was lit of money to replace I moved with the repairs what can go wrong is the dealership the best “mechanic” how wrong I was

Excellent service - Glorita90

Mr. Reid was very helpful and knowledgeable throughout the whole process to get my car and always get me informed of any updates. Thank you very much, you have an awesome team and I will recommend your service to anybody who's looking for a car. God bless you.

I can't thank Modern Ford In Boone, NC "ENOUGH! - pfimbel

I can't thank Modern Ford In Boone, NC "ENOUGH!!" Dave Chicoine, Brian McCulley and Adam Woodard helped me when my truck started having problems. I had just dropped my granddaughter off at App State and was heading home on a 5 hour trip when I needed their help. They went way overboard to help me at a late hour (the Dealership was actually closing when I walked in) arranging for the service I needed to take place early on the next day. They even helped me get to the hotel we just booked at the last minute. I am so grateful for their kindness and understanding to help someone in need. THANK YOU! Paul Fimbel

Walked into Mooresville Ford , saw this beauty , never - shaynierain

Walked into Mooresville Ford , saw this beauty , never had plans to buy a new car. The entire team , we’re amazing. Within an hours time we had the trade in done and paperwork ready for the sale. Mooresville ford has ALWAYS done us right. Honest , Kind , Helpful and most importantly, knowledgeable. We will be back when our Maverick arrives.