If you're considering getting your car serviced at Toyota - adam.coleman2004
If you're considering getting your car serviced at Toyota Greensboro, don't. They put my life and others at risk, and they couldn't care less. I brought my vehicle in for a routine oil change, which should have included tire rotation and alignment. What I got instead was gross negligence and careless work that resulted in my car pulling dangerously to the right and making grinding noises the whole way to my destination.
Turns out they botched the tire installation and alignment—both of which they admitted to after I had to drive back to get it fixed. They didn’t reset my engine lights, didn’t top off my fluids, and didn’t even bother to properly check the tire pressures, which were over 40 psi when they should have been at 30. And when they patched my tire, they forgot to put the valve stem cover back on. These are basic, fundamental tasks that any competent mechanic should get right the first time, but not at [Dealership Name].
What’s worse? When I tried to follow up, they ignored my calls for weeks. It wasn’t until I involved corporate and my bank that they finally reached out, and instead of owning up to their mistakes, they wiped their hands clean and refused to do anything to make it right. They wouldn’t even send me the valve stem covers they had originally promised. The message was clear: they don’t care about your safety, they don’t care about their customers, and they definitely don’t care about fixing their own screw-ups.
This dealership is a danger to anyone who trusts them with their car. They don’t care about you once they have your money. Avoid this place at all costs.
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