1,446 North Carolina Tesla/1000 Service Centers

Outstanding Service Visit - Stonehouserj

University Ford North went above and beyond to service my 2017 Ford Escape. It was having an electrical issue that was difficult to diagnosis but the service department fit my car into their busy schedule and kept with the car until the issue was resolved. They were professional and extremely helpful in keeping me updated on the status of my vehicle and following up with me to be sure the issue was resolved.

Michael Teasley, Sales Consultant and Nick Bell, Finance - SWatkins

Michael Teasley, Sales Consultant and Nick Bell, Finance Manager, Both helped me to be able to finance my new car. Didn’t have no idea that I was going to purchase a car that day, I went in to get an oil change and came out with another brand new car. These guys are awesome, they are definitely the ones you ask for when purchasing a car, even with a low credit score.

Got good help from Shannon and Chris with my vehicle... - bryanramsey2009

Got good help from Shannon and Chris with my vehicle which had a bunch of problems. They kept me up to date on progress always

My Advisor Ben Soster is my contact since I moved to - Bev A Stewart

My Advisor Ben Soster is my contact since I moved to Fayetteville, NC and taking my X3 for Service there. From first call and contact with him was very professional, knowledgable and kind. He gave excellent concern to my need and let it happened.. I would recommend him to each person that go there for service to their vehiecle. Ben is the best. Sincerely, Beverly A. Stewart

Lost Customer - Mark Pederson

WOW, I was waiting for this survey. I had an appointment at 2:00 on Wednesday to get my oil and filter changed on my 2017 Passat. I got to your shop about 15 minutes early. I sat outside because of this virus going around. I did not have a issue with that. You had benches set up outside. The first issue I had was after i had walked in to tell your guy I was there and I wanted my oil changed. I asked if they could check my front end because it made a clunky noise when I first starting driving and turned to the left. I said that the car had 35,000 miles and I know your warranty policies of 3 and 5 years. He guy came outside and said that my car was out of warranty (3 years, 36000 miles November of 2019. Now that made me mad. The technician has to pull off the plastic skid plate to change the oil and also has to drive the car into the shop, and put it on the hoist. They guy said he would have to charge me $65.00 to look at it. What a joke. Second issue was at 4:00 another guy came out and told me that he check on my car and find out what was going on he said he would be back in 15 minutes(car had been there 2 hours so far). At 4:30 the same guy came out and said I needed a cabin filter and wipers and asked if I wanted them changed. Gee, do you think what I said? NO!!! He said he would get the car washed and back in 15 minutes. Car pulled up in front at 5:00 30 minutes later. Now the positive thing was you didn't charge me labor. WOW 3 hour oil change, and I saved about $10.00 for labor. Can't wait to schedule another appointment. NOT!!! Wurst customer service that I have ever had. Mark Pederson

Great service and great truck - Buster

Had a great experience at Vann York GM today. Jerel is the type of salesman that makes it feel like a partnership buying a car and got a great deal! Also want to thank Johnny innheirbservuce department for being amazing over the last few years and the reason I bought from them.

Went in for a oil change, tire rotation, and a - Derwinlee

Went in for a oil change, tire rotation, and a inspection. They said it had a broken windshield wipers blade and would not pass inspection unless they replaced them at a cost of over 50 dollars. Would still have to pay for inspection if I didn't. Had used the wipers the day before they were not broke or I would had them replaced before trying to get inspection. That is called extortion! Would never buy a car from them or get any service done except oil change and that is only for maintenance records. I have a extended warranty on the car or would not even do that.

outstanding service - eldaerika

Kori was very helpful answering all my questions and concerns. Quality of service was excellent, I'm very pleased with the job that was very well done.

Can’t tell you how great it is to have a dealership that... - Joey

Can’t tell you how great it is to have a dealership that is willing to go the extra miles - literally! I’m located in Raleigh and they don’t hesitate to come pick up my car for service even though I’m a couple hours away. Such a convenience! Request Dayle to make your day a little extra special! He is a delight to work with!!!

Active Bending Light Malfunction Service provider Bruce took - BballJones

Active Bending Light Malfunction Service provider Bruce took the time to explain that a module may be causing the "service needed" code involving one of our car's headlights. He advised that he had dealt with a similar issue in the past and would do more research to determine if the module in question was in fact causing the problem. We really appreciated his taking the time to explain what he was doing, as well as continuing to research the issue before replacing what may or may not be the right part. Bruce has serviced our Volvos in the past and we value his expertise regarding them.

Great, honest dealership and Service department. Took my... - Kurt.esser

Great, honest dealership and Service department. Took my daughter's S80 in for service after getting 3 other estimates for over $1400. Weaver truely diagnosed the problem and I was out the door for less than $500. Great job guys!! Kurt Esser

Always good service. Barry and the crew take good care... - phmelious

Always good service. Barry and the crew take good care of you and your vehicle. Staff friendly and courteous