89 North Carolina Ram Service Centers

I would like to thank Randy Hembree Service tech for - collins_robert.m

I would like to thank Randy Hembree Service tech for always doing his best to make sure that my vehicle was fixed or does what it takes to get the repairs done. He has never been disrespectful, rude and never takes advantage of the customers he has been my main service tech For the past six years now and he always does what he says. He’s always fair and always reason reasonable and I appreciate him more than he knows. I trust him with my vehicle more than I trust anyone else there and if anybody ever has an issue with the Dodge, Chrysler or Jeep I recommend that you talk to him Personally

Friendly staff. - Djandib

Friendly staff. Check-in was easy. Chris Wagnor checked my van with me about my concerns to make sure they knew what the problem was.

Awesome Experience - Sue

I went to Abernethy for extended warranty repairs on my Jeep. Robert in service was outstanding! Promptly found the problem and repaired. During my wait, I found a new Dodge Journey and ended up leaving in it! Mike Lovelace was great to work with. No pressure and so accommodating. Mike Long went to work and put together an offer that made us both happy! Richard Kolbe in finance closed my deal and was also great to work with. They have earned my business going forward and I hope anyone reading this will at least stop by and give them an opportunity to earn yours! I’d give them 10 stars if I could.

Custoner Services - 1967

Robbie, Jeffia and John have ALL went above and beyond keeping informed on my repair. They have kept me updated on the process thru every step and werr EXTREMELY friendly. I will ONLY come here for my service

General sales manager and parts department service manager - keiasue

Will a 2016 Jeep Compass in April of 2019 today is August 5th have few problems took it back they took great care of me fixing my car no problems five star rating from me

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

I have bought 2 cars from here the salesman is so very good - Jeep Peggy

The reason today was to get an extra key and was help by Sherry she's the best in service I always ask for her

Axel Repair timely - Gen

RAM broke down on 95 south. Towed to Beecker for repair. Took us right for in late Wed PM and had repair complete by Friday PM. Friendly and courteous. Keep me advised. Picked up Sunday PM on way home. Everything working as it should.

Excellent experience. They treated me very well and they... - Mariaarcia

Excellent experience. They treated me very well and they helped me a lot with the purchase of my car. I will recommend the place to someone to buy a car.

Excellent Communication and Professionalism - Richie Pointer

I want to thank Tiffiny Williams in service of her superior professionalism while working with me on a customers vehicle. I can't say enough of Tiffiny's professional attitude and willing to assist in any way she possibly could on the matter. I HIGHLY recommend that anyone whom visits this dealership to seek out Tiffiny in service to aid them in their service needs. You will not be disappointed. Respectfully, Richie

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

I own a Chysler crossfire that was serviced for a key - Lad2291

I own a Chysler crossfire that was serviced for a key ignition switch. My car was towed to the location. The ignition wouldn’t turn nor start. The vehicle window was down and rain poured in for weeks at a time. I decided to check on my crossfire window was never closed. I mentioned the window was down when the appointment was made. The service manager was not aware the car was on the lot in the back. When I shared my concerns, he said he would shampoo correct it. Cleaning the seats and floor from the mildew that now in my car. At the time, I’ve taken pictures of my car, that has always been garaged. I waited patiently for the part to arrive. I received a call car was ready. When I got there and paid over 1k for repairs, my car had a flat tire, it had to be jumped and now there was a check engine light on. Prior to getting in my car I ask if the car had been done with the points check. I was told it was, how was that possible with a check engine light on. In any case, again they reassured me after speaking with Service Manager Dave Hamilton he again agreed they would fix the problem. He mentioned be new on the job, and I mentioned their customer service was terrible. Afterwards, I drove off with my vehicle, just to find out it would not change into 2nd gear. I immediately took my car back to them and left for repairs to get it right. The car has been with them since April 2022. I’m now having my car towed away because they can’t fixed the problem. They don’t have the equipment to fix it nor can they set the code. Remember my car was full of water in the floor when I check on it. Dave did mention the Wire hardness had rusted and the were hoping it would dry and they could repair the transmission control module. I’ve now taking my car away to find out that the water that set in my car for However long could possibly caused the damage. Yes, I spoke briefly with General Manager, he apologized and said he would look into it and get back with me. NO WORDS FROM HIM. I’ve lived all over the US, I owe 5 vehicles and never ever have I experienced such terrible incompetent car service.

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

Professional, courteous, efficient! The service Dept... - emann

Professional, courteous, efficient! The service Dept staff was on the ball! I got my oil changed and it was all good from start to finish!! Will definitely be back!

Always a good experience - JEEP Lady

My experience with Skyland has always been good. The service techs are highly trained. Michael always makes sure I know what is going on. I would recommend them to friends and family.

EDITED: I was in Saturday to have an oil change with your - Greg Kelly

EDITED: I was in Saturday to have an oil change with your service department. I had a coupon for 2 full synthetic changes for $120 I believe, and at first the acting service manager said it wouldn't apply because it takes semi synthetic oil. I brought up that my car takes fully synthetic oil, or that is what I preferred. She couldn't get the coupon to work. I looked up the oil part number from the invoice on the mopar site, and it said it was not compatible with my vehicle as it is not fully synthetic. I called and spoke to the acting service manager, as well as the parts manager. They were both very courteous. They said it was fully synthetic that was put in, but nothing that is in the documentation reflects this, or being told my car doesn't take fully synthetic initially when I know that it does. I just don't want this to cause any potential issues, and I wanted fully synthetic oil. I have kept the part number and screenshot from the mopar site, as well as the invoice with the same part number from the service department for my records that both say it's not compatible with my vehicle. Any response would be greatly appreciated, before this becomes a potential major issue. Emailed these to the service manager and haven't heard back yet. Tried to contact Mike, but was told he just left. Oil all over the hood as well. EDIT: the phone call did little to rectify the situation. Sent a pic of a box with the oil that was supposed to be used, and another of a backside of SOME box with the right part but couldn't explain the wrong part number on the invoice, at all. Andy seems to be a great service manager though. If you're ever in this situation of the right oil being in your car, there is a company called Blackstone Labs that will test it. I'm doing it now, and if it is not fully synthetic which I asked for. Man o man, This will turn into something. Couldn't use the coupon either, and no additional offers, or promotions we given after this unprofessional mishap. Might contact the FTC, and NCDOT which deals with these situations, as well as dealer fraud. Also, I was treated very passive aggressively when I went there to purchase a new vehicle, which I bought elsewhere. There are way more competitive dealerships, who treated you like they want your business. Basically none negotiable, but with the bloated inventory of 23 models, and the hornets which are rebranding Alfa Romeo no one wants, as well as the ev's prices are dropping everywhere. Many dealers did this to themselves. Stellantis is killing Dodge

Superior Jeep Wrangler service from Jeep Experts. Highly... - Bamkeys

Superior Jeep Wrangler service from Jeep Experts. Highly recommend! Ask for Jim in service and Mason in Sales.

Terrible service department - esosebee51

Guy at service desk has no idea.takes weeks to get an appointment then they can order parts but don’t know if or when they can fix and install parts.Lie about trying to contact me second time.stupid enough to not know cell have a record of all missed calls.no missed calls.Then tell me if I need to drive it I can when front wheel is about to come off.

Great overall service answered all of my questions I had... - PDM

Great overall service answered all of my questions I had and the experience at Jacky Jones Chrysler Dodge Jeep Ram in Hayesville with excellent highly recommended