Eric Don-Jordon in the Parts department is extremely good - PythonJohn
Eric Don-Jordon in the Parts department is extremely good at his job. Attempted to order a limited edition Salzburg No. 3 set of espresso cups for my new espresso "island" in my kitchen. This set was limited and only two sets remained in the US Porsche inventory. I ordered the first set from another Porsche dealer but unfortunately one cup came loose in shipping and broke the other cup (shipped via FedEx). I called Hendrick Porsche and Eric assured me that these cups were properly packed and would arrive to me in tact via UPS. That's exactly what he did! I don't think I ever received any product in my 55 years on earth that was more carefully packed. He used cylindrical inflated protection wrappers, which wrapped around each cup and saucer. I literally believe this box and the contents could survive many trips over Niagra Falls! I'll go to Eric first in the future, knowing he is competent and understands what is needed in todays environment of shipping services like FedEx and the USPS, in which drivers don't care about what they are doing and will throw packages around with no concern for the contents or the damage of the shipment. You could have kicked this box from the truck to my door and it would have been just fine! Thank you Eric Don-Jordon for such great care with a small inexpensive item that I wanted in my collection! Great employee for Porsche NA! Good luck in your career!
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