We want to sincerely appreciate the exceptional service - vidya_ks
We want to sincerely appreciate the exceptional service we received at Modern Nissan of Lake Norman. The sales manager Allan Perez welcomed us with genuine positivity, a warm and energetic smile, and an incredibly professional attitude that made us feel comfortable right away. He was attentive, knowledgeable, and remarkably patient—answering every question thoroughly and explaining all the car’s features and functionality with clarity and enthusiasm.
He truly understood our needs and preferences, offering thoughtful guidance without any pressure or pushy tactics. The entire experience was smooth, transparent, and genuinely enjoyable. What impressed us even more was his continued care after the sale—following up to ensure everything was perfect and that we were fully satisfied and enjoying our new car. His sincerity, responsiveness, and customer-first mindset made a lasting impression.
We would also like to recognize Finance Manager Chris for his outstanding support. He explained the loan process and vehicle warranty service options in clear, detailed terms—helping us understand the value and importance of each option while carefully considering our requirements. He was approachable, respectful, easy to work with, and maintained a completely no-pressure environment, which made the financial process comfortable and stress-free. He balanced a sense of urgency with a completely respectful, no-pressure approach. We felt guided—not pushed—and truly appreciated both
Kudos as well to the management team (Taryn) for fostering such a high standard of professionalism, integrity, and customer care—especially in such a competitive market. The coordination, efficiency, and genuine warmth we experienced reflect a dealership culture that truly prioritizes people.
We are extremely grateful for the entire team’s dedication and will confidently recommend Modern Nissan of Lake Norman to our friends and family.
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