58 North Carolina Nissan Service Centers

Sarah Pope, a service advisor was exceptional from the - syleonard1

Sarah Pope, a service advisor was exceptional from the initial phone call, in reference to needing to drive my car into the dealership, to all the work was done. She was very professional, informative and kind. Honorable mention to the traveling sales person who I enjoyed talking to and allowed me access to pizza... lol. Keyfob, thank you. Sticks, you know who you are, thank you. My overall experience at this dealership was above and beyond. Highly recommended!

I took my car yesterday for normal maintenance. - TFahey

I took my car yesterday for normal maintenance. I had the opportunity to work with Mario a little, but primarily Caleb. He has been there many years, but I never really had much an opportunity to work with him. He worked excellently with me. There were several things that they found that needed to be done and I was able to ask him what needed done immediately. He helped me decide what I needed to do And I was very well pleased. He was respectful and worked with excellence. I am always thankful because I know my car is being worked on professionally and with good care. The prices are reasonable. The waiting time Was reasonable and where I wait is vwet nice. I am very pleased with Scott Clark Nissan in South Charlotte

This was my first time receiving service at this - bnmcneil

This was my first time receiving service at this dealership. Everyone was AMAZING and the customer service was top notch.

Busy mom of 3, solo parenting this week, got a flat tire - Guadalupe Lawrence

Busy mom of 3, solo parenting this week, got a flat tire on the way to 2 different soccer practices. I called the dealer to see if they could fit me in, they were able to help with my tire and also helped coordinate a ride back to my house so I could go back to being a busy mom while my car is being fixed. Then I got another ride back to pick up my car. Lifesavers! Thanks !

Employees are fantastic, cordial and informative. - Catboyajian

Employees are fantastic, cordial and informative. Service was timely. Waiting area was very clean too.

I had a window get stuck half-way down & after contacting - Richard Havern

I had a window get stuck half-way down & after contacting the service department and they got me in within the week. The part needed for repair was discontinued from Nissan but they found an aftermarket replacement & got it late the same day. The service tech did a great job installing the part, finishing as they were closing. I paid the bill minutes after closing. When I got home & reviewed the bill, I noticed the part was much more expensive than expected. I went back a few days later & spoke to Aaron McNeill about the part expense. I explained my only concern was the part expense & after review Aaron gave me a large portion of the part expense back. Overall, I was very pleased with my service experience.

This experience was good, Josie came to check on me and - wen

This experience was good, Josie came to check on me and others in the lobby several times; which has never been the case before.

Fast and efficient service. - Bob

Fast and efficient service. Work was performed in a timely manner. Staff were very friendly.

Fred Anderson Nissan goes above and beyond to do right by - jhall569

Fred Anderson Nissan goes above and beyond to do right by their Customers. They make the whole process of buying a car painless!

It has been a while since I last been to Monroe Nissan, - sheritsells

It has been a while since I last been to Monroe Nissan, however today I have had an excellent experience with two awesome members of the Service Department, Tammy (I did not catch her last name) and Tracy Williams. I had some concerns about my vehicle, these women took my concerns, documented them, and relayed them to the technician. This team of three including the technician did a great job with keeping me in the loop about my vehicle, understood my concerns, checked out my vehicle, found some stuff, and I am happy with the resolution. I felt welcomed, heard, understood, and not only that, a peeve of mine that they definitely soared...the interior of my vehicle was kept clean in the process!) I absolutely enjoyed my experience at Monroe Nissan. This crew, definitely is a game changer for me, Great Service, Great Attitude, Complete Care, Professionalism, Kindness, and Understanding. I will be returning my business back to Monroe Nissan! To add, These two women have been by far awesome, not only that, all the other members of the service team/sales/customer service were just pleasant and kind! It makes a big difference!

Customer service at classic Nissan is always great. - lily_noisier.0k

Customer service at classic Nissan is always great. The service manager over there and staff are very easy-going. Very pleasant. Straightforward it is a great dealership.

Lindsay is always polite and professional she got me in - eric78hd

Lindsay is always polite and professional she got me in for my oil change and out in a timely manner

Richard was great and made sure I was taken care of he - anthonykeynan96

Richard was great and made sure I was taken care of he and the service department took great care of me

I’ve maintained maintenance here for years and never had - HarrisO23

I’ve maintained maintenance here for years and never had any issues until recently. My Check engine light came on and I called the dealership prior to taking my car to make sure my warranty is still active which I was told it was. I get to the dealership only for the service manager to tell me my warranty has expired, which wasn’t true. Nissan Consumer Affairs confined my warranty was active. We worked through it, I took my car back. However, my issue wouldn’t be covered by my warranty but by my insurance , which we didn’t know the issue prior to misinformation of my warranty . I’ve had my car for 5yrs, purchased it from here. My engine cover was removed and I went back to get it only for them to tell me my car never had an engine cover because they looked at another car of the same year that doesn’t haven’t one. That car has nothing to do with mine. I’ve had my car for 5yrs and know for a fact that there has always been an engine cover . They told me my 2020 Sentra never had one. Excuse me, you have looked under my hood maybe once or twice compared to me having the car for 5yrs. The audacity to ask me, if I had an engine cover where would it go, is it bolted or clipped in? Clearly the bolt and engine cover is missing. It was an insult to tell me I’ve never had an engine cover , the same cover I’ve been looking at for 5years. The same service manager who told me my warranty expired was the same person who said I never had an engine cover. He was wrong about my warranty and just as wrong about my engine cover as well. I just wish they would own up to removing my engine cover and losing it instead of basically calling me a liar. I just want my engine cover replaced.

My experience at Carolina Nissan in Burlington, NC this - melchor1106

My experience at Carolina Nissan in Burlington, NC this morning - 12/12/24 I took my ‘24 Nissan Frontier in for its first service. I arrived for my appointment, pulled into the receiving bay, explained who I was and why I was there. A man (Phillip?) greeted me, took my fob, and showed me to the waiting area. The waiting area was clean, bright, and full of things to keep a waiting customer occupied. There was coffee, doughnuts, a BIG TV, and even free video games. As I waited, Phillip text me to say I could contact him with any needs/questions I may have during my service visit. After about an hour, my truck was ready. Oil change, tire rotation, chassis lube, etc. was all it needed. I was pleasantly surprised that the service was free, as it was included under the extended warranty and service plan I bought from Nissan when I purchased my truck back in June. (I purchased from Carolina Nissan) It was a fine experience and I had no trouble at all. I saw none of the negative things people are saying in these reviews.

Great Service! - Bridgette Gomez

Derek Bordner, Nissan Certified Service Advisor who assisted me was Awesome! He addressed my service concerns for my Nissan Altima SL and took the time to answer all my questions. He was welcoming, professional, and extremely knowledgeable. In the midst of this COVID-19 pandemic, he made me feel safe by reassuring his office, the bathrooms & customer waiting areas had been cleaned/sanitized. I had a 0730 appt on Friday morning. My vehicle was serviced and ready in a timely manner. Mr. Bordner even saved me money by explaining/offering the Sunbit program! I will continue to bring my Nissan to Modern Nissan of Winston Salem for servicing! I will continue to recommend them for sales & service. Thank you Derek Bordner!

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

Free oil change for life is not free! - davisdesigns2016

Free oil change for life is not free! Yes, there are other maintenance items that need to be completed at certain milage intervals with additional cost however; trying to charge my young daughter $500 for items other than the oil change that I scheduled is a bit ridiculous. I have a copy of the contract that I signed and nowhere on there does it say at 60k there will be a $500 charge with your free oil change. I will not be purchasing any vehicles from this dealership in the future nor will I recommend them. I wish there was a way to upload my contract to one could see the discrepancy.

I can not say enough great things about Crossroads - Doodles

I can not say enough great things about Crossroads Nissan! The employees really care about customers and go over and above to provide good customer service. Martin takes care of my car and on my most recent visit to the service department made sure I knew that my tires were nearing the time of replacement. He provided me with a few quotes and I am grateful to have time to prepare for this expense. As always, service was completed quickly and with a smile! Thanks Martin!

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

Met with Marsha Danner the General Sales Manager. - write4uido

Met with Marsha Danner the General Sales Manager. I explained my situation about free oil changes. She took more then enough time to hear me out then she worked with me to where I was satisfied and felt like she listened .

I took my wife Nissan in for service and female staff was - walterh22

I took my wife Nissan in for service and female staff was great. Walter Head

I was very pleased and happy with my purchase from East - maryelder824

I was very pleased and happy with my purchase from East Nissan. I will definitely spread the word to my family and friends about my purchase and experience. Keep up the good work.

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

We purchased a 2018 Nissian Titan and the extended - Crazieblu27

We purchased a 2018 Nissian Titan and the extended warranty 2 years ago. The warranty was bumper to bumper. This truck has been at the dealership with issues 4 times and now the will not cover it. A hose on the transmission popped off under the skid plate and leaked all the transmission fluid out. Somehow that is not covered. I do not suggest buying the extended warranty. It is a rip off.

Best and easiest car buying experience ever!!!! You’ll... - maggiecookjenkins

Best and easiest car buying experience ever!!!! You’ll get the best and fair prices, and they can work with a range of budgets!!! This is our second time working with Jobe and the Nissan and we have had the best experiences each time!!!

Great Experience Great Staff - seaboss95

The staff at Autostar Nissan made my experience one to remember. They make you feel at home, with no pressure. They truly cared about me and what was best for me. I suggest everyone to give Autostar Nissan their business before going elsewhere.

Purchasing the car was great! - danamcneal

Purchasing the car was great! Dealing with the service manager Dennis and their Branch Manager Ty was a waste of my time. Management on the service side operates unprofessionally, relaying on the "good old boy" system rather than holding individuals accountable for their actions. They prioritize protecting their own. Disappointing experience!!!