58 North Carolina Nissan Service Centers

Experience has been very positive. - rbarnes73@centurylink.net

Experience has been very positive. Those I have dealt with have been helpful and pleasant in meeting my need or needs. I will continue to give them my business.

Prestigious staff with exemplary service! - shantiya59

Prestigious staff with exemplary service! You will be treated with high regard and the utmost respect!

I am always pleased with the service, advice and - dfoy24

I am always pleased with the service, advice and professional help I receive from the dealership.

This experience was good, Josie came to check on me and - wen

This experience was good, Josie came to check on me and others in the lobby several times; which has never been the case before.

Our family has purchased five vehicles from this - nystul76

Our family has purchased five vehicles from this dealership and Glenn is a big part of why we keep coming back. Excellent service. Courteous and keeps you informed through the entire process whether you are in for routine maintenance or major repairs.

It has been a while since I last been to Monroe Nissan, - sheritsells

It has been a while since I last been to Monroe Nissan, however today I have had an excellent experience with two awesome members of the Service Department, Tammy (I did not catch her last name) and Tracy Williams. I had some concerns about my vehicle, these women took my concerns, documented them, and relayed them to the technician. This team of three including the technician did a great job with keeping me in the loop about my vehicle, understood my concerns, checked out my vehicle, found some stuff, and I am happy with the resolution. I felt welcomed, heard, understood, and not only that, a peeve of mine that they definitely soared...the interior of my vehicle was kept clean in the process!) I absolutely enjoyed my experience at Monroe Nissan. This crew, definitely is a game changer for me, Great Service, Great Attitude, Complete Care, Professionalism, Kindness, and Understanding. I will be returning my business back to Monroe Nissan! To add, These two women have been by far awesome, not only that, all the other members of the service team/sales/customer service were just pleasant and kind! It makes a big difference!

Fred Anderson Nissan goes above and beyond to do right by - jhall569

Fred Anderson Nissan goes above and beyond to do right by their Customers. They make the whole process of buying a car painless!

In the past, I've purchased two used Nissans vehicleds - August23Service

In the past, I've purchased two used Nissans vehicleds from other Nissan dealers in another city but I've always been happy with the service I've received. Leith Nissan's service is excellent. It's so easy to schedule service. All the advisors I've had have been knowledgeable and friendly. This kind of attention makes a Nissan owner want to stay with Nissans.

I had a window get stuck half-way down & after contacting - Richard Havern

I had a window get stuck half-way down & after contacting the service department and they got me in within the week. The part needed for repair was discontinued from Nissan but they found an aftermarket replacement & got it late the same day. The service tech did a great job installing the part, finishing as they were closing. I paid the bill minutes after closing. When I got home & reviewed the bill, I noticed the part was much more expensive than expected. I went back a few days later & spoke to Aaron McNeill about the part expense. I explained my only concern was the part expense & after review Aaron gave me a large portion of the part expense back. Overall, I was very pleased with my service experience.

Fast and efficient service. - Bob

Fast and efficient service. Work was performed in a timely manner. Staff were very friendly.

I was very pleased and happy with my purchase from East - maryelder824

I was very pleased and happy with my purchase from East Nissan. I will definitely spread the word to my family and friends about my purchase and experience. Keep up the good work.

Customer service at classic Nissan is always great. - lily_noisier.0k

Customer service at classic Nissan is always great. The service manager over there and staff are very easy-going. Very pleasant. Straightforward it is a great dealership.

Richard was great and made sure I was taken care of he - anthonykeynan96

Richard was great and made sure I was taken care of he and the service department took great care of me

Worst of the worst ! - Guypotter67

Worst of the worst ! Car Buying was Horrible ! We were forced to go to a close dealer due to car Being Totaled ! All Service Purchace ! 1st oil chang , 900 am Appointment , over 1.5 hour wait for a simple oil change ?? xxx ?? Total Garbage ! We are considering Driving the 2.5 Hours and Traiding it in Newburn Nissan ! What a Joke of a Dealer ! STAY AWAY !

Great Service! - Bridgette Gomez

Derek Bordner, Nissan Certified Service Advisor who assisted me was Awesome! He addressed my service concerns for my Nissan Altima SL and took the time to answer all my questions. He was welcoming, professional, and extremely knowledgeable. In the midst of this COVID-19 pandemic, he made me feel safe by reassuring his office, the bathrooms & customer waiting areas had been cleaned/sanitized. I had a 0730 appt on Friday morning. My vehicle was serviced and ready in a timely manner. Mr. Bordner even saved me money by explaining/offering the Sunbit program! I will continue to bring my Nissan to Modern Nissan of Winston Salem for servicing! I will continue to recommend them for sales & service. Thank you Derek Bordner!

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

Free oil change for life is not free! - davisdesigns2016

Free oil change for life is not free! Yes, there are other maintenance items that need to be completed at certain milage intervals with additional cost however; trying to charge my young daughter $500 for items other than the oil change that I scheduled is a bit ridiculous. I have a copy of the contract that I signed and nowhere on there does it say at 60k there will be a $500 charge with your free oil change. I will not be purchasing any vehicles from this dealership in the future nor will I recommend them. I wish there was a way to upload my contract to one could see the discrepancy.

IF YOU ENJOY BEING INSULTED, GAS-LIT AND IGNORED. - Tony B

IF YOU ENJOY BEING INSULTED, GAS-LIT AND IGNORED...THIS IS THE PLACE FOR YOU! I wish I had read some of the reviews on this dealership before I decided to spend my hard-earned money here. I'm taking the time to warn everyone...DO NOT DO BUSINESS WITH THIS DEALERSHIP...THEY ARE UNPROFESSIONAL AND HAVE TERRIBLE CUSTOMER SERVICE! I found this out the hard way, so don't let that be you! Up front, they are ok and will be friendly...right up until they've made the sale and gotten your money! After the sale, they simply don't care. Several months ago, I purchased a pre-owned vehicle from Carolina Nissan. When it came time for the next oil change, it was nearly impossible to get the oil filter off. In the process of trying to remove it, it got partially crumpled, causing it to leak oil. When I called the salesperson who sold me the vehicle, he confirmed an oil change was completed as part of the pre-delivery multi-point inspection the dealership does for all pre-owned vehicles. I explained (multiple times) that whoever did the oil change at the dealership installed the oil filter so tightly (or no coating of oil was applied to the gasket) that it ended up being partially crushed and leaking when attempting to remove it. I was told he would let someone from the service department know what happened and they would contact me the next morning to work out a solution, since they (the service department) were closed for the day. The next day came and went and nobody called me. In the meantime, so I wouldn't be without my vehicle, I had to get the oil change completed by having it towed to another dealership. It had to be towed because the oil filter was leaking and couldn't be removed...so the engine couldn't even be started. The other dealership commented on how tight the oil filter was and they barely got it off, even with all they tools they have at their disposal. I contacted Carolina Nissan the following morning to ask the same salesperson to find out why nobody called me. I got a bunch of excuses and was told I would get a call back. I never got a call back. The following day (3rd day), since I was getting ignored and hadn't gotten a call back, I went in-person to the dealership to let them know about the entire situation and to let them know they had a technician that did the oil change improperly. I spoke with the sales manager, Mike Manoogian. After letting him know I didn't appreciate the fact that nobody got back with me and explaining the situation to him with all the trouble I had to go through, his immediate response was to get defensive and be completely dismissive of my concerns. He questioned my integrity as well as my automotive maintenance knowledge and skills...even though I've been doing it for decades. He offered no desire to understand what happened, or offer any solutions or concern over the possibility that there might be an issue with the service tech who did the service on this vehicle. One thing that I found interesting was the employee turnover. There were a number of new faces at the dealership, that I hadn't seen just two months earlier...including the sales manager. This indicates to me that this is not a good place to work...leading to high employee turnover. This certainly helps explain the poor customer service and poor accountability. Suffice it to say, I will never be a customer of Carolina Nissan, and I will warn everyone I know to stay away from this place. Single worst dealership I've ever dealt with...and I’ve been purchasing cars from dealerships since 1989.

I can not say enough great things about Crossroads - Doodles

I can not say enough great things about Crossroads Nissan! The employees really care about customers and go over and above to provide good customer service. Martin takes care of my car and on my most recent visit to the service department made sure I knew that my tires were nearing the time of replacement. He provided me with a few quotes and I am grateful to have time to prepare for this expense. As always, service was completed quickly and with a smile! Thanks Martin!

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

Met with Marsha Danner the General Sales Manager. - write4uido

Met with Marsha Danner the General Sales Manager. I explained my situation about free oil changes. She took more then enough time to hear me out then she worked with me to where I was satisfied and felt like she listened .

I took my wife Nissan in for service and female staff was - walterh22

I took my wife Nissan in for service and female staff was great. Walter Head

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

We purchased a 2018 Nissian Titan and the extended - Crazieblu27

We purchased a 2018 Nissian Titan and the extended warranty 2 years ago. The warranty was bumper to bumper. This truck has been at the dealership with issues 4 times and now the will not cover it. A hose on the transmission popped off under the skid plate and leaked all the transmission fluid out. Somehow that is not covered. I do not suggest buying the extended warranty. It is a rip off.

Best and easiest car buying experience ever!!!! You’ll... - maggiecookjenkins

Best and easiest car buying experience ever!!!! You’ll get the best and fair prices, and they can work with a range of budgets!!! This is our second time working with Jobe and the Nissan and we have had the best experiences each time!!!

Great Experience Great Staff - seaboss95

The staff at Autostar Nissan made my experience one to remember. They make you feel at home, with no pressure. They truly cared about me and what was best for me. I suggest everyone to give Autostar Nissan their business before going elsewhere.

Not cool. - lugosi1967

Not cool. I called to cancel & reschedule an appt. I wanted to get an oil change while I was there for the recall.. I was promised by the lady she'd call me back. I assured her she could email or text. But, no. I got neither. I already don't care for this dealership & now this. Nottttt cool.