48 North Carolina Lincoln Service Centers
Your service department is one of the best parts of your - Bailey
Your service department is one of the best parts of your dealership. Chad is remarkable. Thank you Deacon Jones Ford dealership for being in Goldsboro, NC.
We cannot express our gratitude enough to this dealership - kbuie
We cannot express our gratitude enough to this dealership for their support and assistance with our car. They went the extra mile and served us well. We will definitely return.
Great people to work with! - wayneparson531
Great people to work with!! I would recommend them to anyone looking for a new or used vehicle!
Outstanding service! - Jeff
Outstanding service! They can and picked up by truck. Serviced it and delivered it back to me!
Very efficient and friendly service. - marvink0976
Very efficient and friendly service. Had an appointment and there were no delays. The customer waiting area was clean with very comfortable seating options.
Outstanding service! - budfarley1
Outstanding service! Karen, my service advisor was always available to answer any questions and always kept me informed with the work being done on my F-150. If I need any other work done, Crossroads Ford of Sanford will be the ones to do it.
Everyone is always courteous, friendly, nice and helpful. - Kirchjam
Everyone is always courteous, friendly, nice and helpful. Always a good experience here. You always feel welcome here.
Can always depend on Tommy and his staff for quick and - crp
Can always depend on Tommy and his staff for quick and efficient service. Recently took one of my vehicles to be serviced; was greeted warmly, rep quickly got my vehicle back to the service area. Staff located an issue with my battery, which just happen to still be under warranty. This probably would have been overlooked at most dealerships.
They always do a great every time I am there. - Bud
They always do a great every time I am there. I appreciate how thorough and responsive they with any concerns I might have.
Always superb service whether warranty work or routine - treknurse2
Always superb service whether warranty work or routine maintenance. Folks are friendly and listen to your concerns and apply immediate action to solve the issues. Dealer clean and organized in their routine with great customer service.
Jesse was the service writer that received me in as a - Sue Jones
Jesse was the service writer that received me in as a customer. He was very informative of what would be done with my service. Informed me of the time it would take. He was very professional. i have been taking my vehicle in for service since my purchase from this dealership for my vehicle and Jesse was one of the best service adviser that I have had interaction with.
My new C-300 - Monegrojon4895
I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!
*Go to Mazda at Sports Durst in Durham instead* This - CapitalMazdaSucks
*Go to Mazda at Sports Durst in Durham instead* This review is only for the service department. I called them to set up an appointment to get an issue with my car diagnosed. The lady that answers the phone in this department needs an education on customer service. At one point during the conversation she said that I'll need to "drop the vehicle off and leave it with us". So I asked her to clarify how long it will take for them to look at it. She answered my question by repeating "you need to drop the vehicle off and leave it with us" in a slower tone. I understand the English language - that is not what I asked to be clarified. She had a very entitled tone to her voice that made it seem like she couldn't care less about whether you were a customer or not. On top of all of this she said that it would cost $150 for a diagnostic check and that cost would NOT go towards the cost to fix the problem. So I called Mazda at Sport Durst (in Durham) instead. They had FAR better customer service and said that the cost to diagnose WOULD go towards the cost of fixing the problem. So I would recommend everyone use them over the Cary location - even if it is a farther drive.
I had work done to my dodge magnum Rt. The front fender... - msburns
I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.
Fixed up my inside door handles quick and replaced a... - matt.miller3
Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller
Great service and very accommodating. - Kim
Great service and very accommodating. Always calls with any questions before moving forward with repairs.
Kevin doesn’t return calls and seems unbothered with my - LydRN
Kevin doesn’t return calls and seems unbothered with my car issues. I miss Tim! Not trustworthy and no customer service. Kept car for almost 2 months and didn’t care it still made loud noises.
The people that work there is great to work with services - david
The people that work there is great to work with services department is great but I have bought my last Ford I have a 2017 fusion with the Ecoboost car has a 122000 miles on it go ever service report that was done on it .Ford put bad motors in them
Thank you Norisa Martinez and service team for your on... - MrsBird01
Thank you Norisa Martinez and service team for your on point service with a smile and a laugh when I need it. Your awesome!!! Always!