48 North Carolina Lincoln Service Centers

Outstanding! - dunsmoremichael61

Outstanding! I wish you had car wash/cleaning with service. Otherwise I was treated outstandingly

We cannot express our gratitude enough to this dealership - kbuie

We cannot express our gratitude enough to this dealership for their support and assistance with our car. They went the extra mile and served us well. We will definitely return.

Outstanding service! - Jeff

Outstanding service! They can and picked up by truck. Serviced it and delivered it back to me!

I this dealership is very helpful company, that I was - Larry

I this dealership is very helpful company, that I was kept informed concerning my repair to my sunroof on my F150 Limited. I am. Appreciate and I'll recommend crossroad dealership to all my friends.

Very efficient and friendly service. - marvink0976

Very efficient and friendly service. Had an appointment and there were no delays. The customer waiting area was clean with very comfortable seating options.

Made service appointment, took vehicle in ,signed in and - Bigmikenc

Made service appointment, took vehicle in ,signed in and service was completed promptly. Service advisor was friendly and explained everything thoroughly. Pleased with my experience.

Everyone is always courteous, friendly, nice and helpful. - Kirchjam

Everyone is always courteous, friendly, nice and helpful. Always a good experience here. You always feel welcome here.

They always do a great every time I am there. - Bud

They always do a great every time I am there. I appreciate how thorough and responsive they with any concerns I might have.

Recently Crossroads Ford in Lumberton performed a major - JamesC

Recently Crossroads Ford in Lumberton performed a major repair on my F150. The dealership diagnosed the issue, explained what would be required, explained the cost, and scheduled a date to do the work. I am very pleased with the work performed and the fair cost. Special thanks to Mr. Lovin and Mr. Sealey in the Service Dept.

This time service was done well, although it was a bit - jlwwms56

This time service was done well, although it was a bit lengthy I'm pleased with the outcome.

Jesse was the service writer that received me in as a - Sue Jones

Jesse was the service writer that received me in as a customer. He was very informative of what would be done with my service. Informed me of the time it would take. He was very professional. i have been taking my vehicle in for service since my purchase from this dealership for my vehicle and Jesse was one of the best service adviser that I have had interaction with.

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

*Go to Mazda at Sports Durst in Durham instead* This - CapitalMazdaSucks

*Go to Mazda at Sports Durst in Durham instead* This review is only for the service department. I called them to set up an appointment to get an issue with my car diagnosed. The lady that answers the phone in this department needs an education on customer service. At one point during the conversation she said that I'll need to "drop the vehicle off and leave it with us". So I asked her to clarify how long it will take for them to look at it. She answered my question by repeating "you need to drop the vehicle off and leave it with us" in a slower tone. I understand the English language - that is not what I asked to be clarified. She had a very entitled tone to her voice that made it seem like she couldn't care less about whether you were a customer or not. On top of all of this she said that it would cost $150 for a diagnostic check and that cost would NOT go towards the cost to fix the problem. So I called Mazda at Sport Durst (in Durham) instead. They had FAR better customer service and said that the cost to diagnose WOULD go towards the cost of fixing the problem. So I would recommend everyone use them over the Cary location - even if it is a farther drive.

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

Great service and very accommodating. - Kim

Great service and very accommodating. Always calls with any questions before moving forward with repairs.

Kevin doesn’t return calls and seems unbothered with my - LydRN

Kevin doesn’t return calls and seems unbothered with my car issues. I miss Tim! Not trustworthy and no customer service. Kept car for almost 2 months and didn’t care it still made loud noises.

I have been a customer of Lee Motor Company for many... - crussell3

I have been a customer of Lee Motor Company for many years having purchased six new or used vehicles and have been totally satisfied with their entire staff. I have always been treated with respect and fairness from the Sales staff to the Service Department staff. I will continue to conduct my business with Lee Motor Company as long as this is true. Not only have I received excellent service for both my vehicle's, I have always been greeted by everyone with courtesy and appreciation for my business up to and including Mr. John Lee who made it a point to personally speak to me thanking me for my business and offering his personal help. I received this same courtesy from Tim Varnell and Larry Lassiter all on my most recent visit for service to my vehicle.

Thank you Norisa Martinez and service team for your on... - MrsBird01

Thank you Norisa Martinez and service team for your on point service with a smile and a laugh when I need it. Your awesome!!! Always!