57 North Carolina Honda Service Centers

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

Was traveling from Virginia and had an engine warning - button.brady

Was traveling from Virginia and had an engine warning light start glowing in the middle of I-40. Called the Service Center from a parking lot. They agreed to see us if we could get there - which we did. They were so very kind and helpful. They got us back on the road and will forever have a special place in our heart!

Recently had my Honda HRV serviced at Flow and the staff - barnes5143

Recently had my Honda HRV serviced at Flow and the staff and service techs were more than helpful! Scott in service was excellent to deal with and took time to explain everything that needed to be addressed

Always a superior staff in the bay and helpful. - SSmile

Friendship Honda has been so accommodating to myself and my family. I look forward to the staff and are very good at explaining what they are doing to my vehicle and have a comfortable waiting room if I have to stay for any period of time.

Great dealership to purchase a vehicle & have your - Jck1bc06

Great dealership to purchase a vehicle & have your vehicle serviced. The service department is the best in handling your needs!

I always see Shawn Millsaps and he is extremely helpful - lrogers02

I always see Shawn Millsaps and he is extremely helpful and takes great care of me.

Best Service from start to finish - Piri12

Great Service call as soon as the auto was done, in less time than promise, Am check in was also fast and a great experiance

Antwan is the best! - Cathy Martin

Antwan always takes care of me. He checks everything out and gets back with me to discuss anything my vehicle needs. I trust him completely. The do great service work and in a very timely manner. I would recommend them to anyone. Their sales staff is great too. especially Joel Scott. He and Antwan will go the extra mile to make sure you are satisfied.

Be extremely careful when requesting service. - frankc985

Be extremely careful when requesting service. You want to ask for an estimate before allowing them to do any repairs. I made the mistake by asking for 2 broken lug bolts and nuts to be replaced and never asked for an estimate. I trusted that cost would not be terrible but was surprised with a bill for over $650. My wife took the car to Leith and spoke with Kerry Blevins, service advisor. Yes we did make the mistake by not asking for an estimate before approving the work and trusted that if it were to be a huge bill, we would be told beforehand. ASK FOR AN ESTIMATE BEFOREHAND........

Everyone is always very polite and courteous when I take - robinscrl 54

Everyone is always very polite and courteous when I take my Honda in for servicing. I wouldn't take it anywhere else.

Beware of their service department!!! - Davenj23

Beware of their service department!! I have taken my wife’s 2012 Honda Odyssey to Pecheles Honda for all our service needs for the past 3+ years. In the past month they have completely lost my trust and my future business. A few weeks ago we brought our van in for a routine oil change and went ahead with the recommended rear brake pad change. Immediately upon leaving Honda I realized the brakes felt soft and required more effort to apply the brakes then they had before. Also on my drive home, I went to use the windshield washer fluid while driving and it sprayed momentarily and then stopped due to it being empty! Once I was home I popped the hood to investigate why the fluid stopped. Not only was the windshield washer fluid EMPTY, the coolant reservoir was empty as well as the radiator itself! Multi point inspection and fluid top offs are annotated as being done at every routine maintenance visit. This is not being done at Pecheles Honda! It does not end there though, the car was taken back and fluid were topped off and brakes were bled. The very next week the car was returned to Pecheles Honda department for the a/c blowing warm and a front axle seal being recommended to replace by the service tech at the previous visit. Pecheles immediately serviced the AC as a shotgun troubleshooting technique which cost $140 and did not fix the problem! When I picked up the car I found the ac still blowing hot. I immediately asked that the service manager come sit in the vehicle with me to see for himself. After 10 minutes of the service manager trying to Justify the ac as being OK... he finally concurred with me that it was not right or fixed. I received no update on the vehicle that day or the next. The third day I call them for an update and I am told that it was fixed the day before and they were keeping it for testing purposes. An hour after I made the call I receive a call from the service manager at Pecheles. He assured me the car is fixed and that he has made everything right by not charging me for the fix they most recently did. I questioned him as too why I wasn’t receiving a refund for the Ac refrigerant service that was done and didn’t fix anything. He reluctantly refunded this service. The service he was so eager TO cover was a $26 AC Clutch relay. To end this incredibly messed up month of service with Pecheles the AC is STILL NOT FIXED!!! The car will now be driven further to another Honda service department so we regain our trust in how our vehicle is being maintained. Short version: beware of Pecheles service department. There technicians constantly miss steps as simple as not topping of fluids at your routine maintenance visits and the service associates, service manager, and OWNER are money hungry liars that would have easily scammed my wife out of a serviceable reliable car by not maintaining it properly and taken every dime she had if I were to have been deployed during this time period. Shame on Pecheles Honda for treating loyal customers this poorly. A change needs to be made in this service department.

Mr. Winters is reliable and honest. He made me feel like... - TinaLunt

Mr. Winters is reliable and honest. He made me feel like my collision repair needs were important to him. The experience and follow up were professional and quick. I would use this shop for future needs.

Excellent professional service,very knowledgeable... - screwedoverbysanfordhonda

Excellent professional service,very knowledgeable service people.Friendly and helpful. All work was performed in a professional and timely manner and I highly recommend them to anyone looking for good service.

Prompt Service - happycarlady

The workers were very friendly. The service did not take as long as I expected, and I was very pleased with the service I received.