1,446 North Carolina Cadillac/1000 Service Centers

knowledgeable and friendly staff. - SEMPERFISEVENTY1

knowledgeable and friendly staff. Courteous and very willing to assist. The service department is outstanding.

Lily the service agent was very professional, client - JUANITA CRAIG

Lily the service agent was very professional, client oriented, always checking on the clients when the car is in service. She did everything she could to ensure our service was excellent. This is the place to go for any jeep or chrysler product you have. 10/10 top od the line service!!

I love this dealership. - texasbeamers

I love this dealership. They always make time for me, the work is done in a reasonable time frame, the facility is immaculate, and all the staff has been so friendly. My service advisor, Jason, is like having a big brother that looks out for me. I will only use this dealership for my automotive needs. Thank you to everyone at the Ford dealership in Smithfield! You have set the bar high and getting service work done on my vehicle has been a pleasant experience.

I enjoy going to this dealership to have my car serviced - monabooth

I enjoy going to this dealership to have my car serviced because the people are always friendly and I know my car will be taken care of.

Very helpful and friendly staff. - danielrgoertzen

Very helpful and friendly staff. Facility is nice and don’t have a problem taking my car for service here!

Longtime Toyota customer I use Hendrick Toyota - Wforbis1027

Longtime Toyota customer I use Hendrick Toyota exclusively, Rick McKenzie, Justin Dreyer, and the service team there make The process very easy. My vehicle is always taken care of in a timely manner. The work is extraordinary quality is second to none.

Sean Burris communicated every step of the way and let me - RLeon

Sean Burris communicated every step of the way and let me know that I was being taken care of. His level of customer service is rare these days and I hope they know they've got an amazing service advisor in the service center. Sean took care of a rental while the car was being repaired and kept me updated consistently. He’s definitely my preferred service advisor from now on.

Great service as always, Lewis is professional and took - Haoyu Lin

Great service as always, Lewis is professional and took good care of my car, very satisfied.

Both the service manager and customer service Joshua went - kengilway

Both the service manager and customer service Joshua went over and above to make me happy. Going through medical situations fixing my car took a big weight off my mind.

My experience was issue free, with curtesy, timeliness, - hhookslovejc

My experience was issue free, with curtesy, timeliness, and customer satisfaction. I would highly recommend.

The service team is the best! - Mmorgan10163

The service team is the best! In and out without problems and service provider gets an A plus

I take my car to Express at Mike Johnson's and Randy - missyjoe

I take my car to Express at Mike Johnson's and Randy Quinn is my service adviser. Randy is the only adviser I will see, he is honest, explains what I need and why and never tries to sell me something I don't need. I will continue going there as long as Randy is there!

Thank you for great customer service and helping me out - Lynn.bryant84

Thank you for great customer service and helping me out with the information for my recall.

Reynaldo Gomez’s service was amazing. - Van Nugn

Reynaldo Gomez’s service was amazing. He provided everything we needed and was easy to communicate with online.

I've been coming to this dealership for a very long time, - daivion.kinnick

I've been coming to this dealership for a very long time, and every time I come in i get treated amazingly! I always get my questions answered and I'm always interested to see what's next on the lineup. Special shout out to Ms Alex, since she never hesitates to put a smile on my face when I visit :)

I am confident I received a good deal when I purchased my - Buster

I am confident I received a good deal when I purchased my vehicle. Waited longer than expected to do paperwork however there were none of the typical “surprises” often bound at other dealerships. The service department has been great thus far and even came to me to address a customer satisfaction program procedure (non-safety recall). They also offer mobile oil change services. Good people on staff!

Eddie was personable, professional and courteous. - Achase127

Eddie was personable, professional and courteous. It is a pleasure doing business with Toyota of Gastonia.

Alton Crawford was an excellent sales rep. - Philk

Alton Crawford was an excellent sales rep. He asked questions, listened to my answers and showed me the options I should consider. I recommend University Volvo looking for a quality car with a good sales experience.

Thank you Annie and Welcome to the Service Department - Gary

Thank you Annie and Welcome to the Service Department Team! You are awesome at your job and will be a very valuable associate to the impeccable Service Department successes. Your focus on customer satisfaction and building and continuing the business relationships that have made the Service Department so wonderful will blend very well! Thank you again Annie and congratulations on your new beginnings!

Very efficient and friendly service. - marvink0976

Very efficient and friendly service. Had an appointment and there were no delays. The customer waiting area was clean with very comfortable seating options.

Service is always quick and efficient customer service is - bjoy3o

Service is always quick and efficient customer service is always reliable and very dependable always

Great service, friendly interactions, reasonable - dhcooper818

Great service, friendly interactions, reasonable turnaround and price. I will continue to go to Crossroads Ford.

Very fast to react for getting me a spare tire for my - Len

Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership to work with when making a purchase of vehicles.

The entire service department team is Lazer focused on - jlbeam3

The entire service department team is Lazer focused on meeting and exceeding customer needs and expectations!

Dealer was able to work me in short notice and complete - jtracyemtp

Dealer was able to work me in short notice and complete software update to fix issue I was having

The after sales experience keeps getting better and - velopirate

The after sales experience keeps getting better and better. Ramon is excellent as a service advisor. He continually kept me updated on the status of my repairs and did a great job of explaining what had been done and why.

I have had several interactions with a salesman named - RetMann

I have had several interactions with a salesman named Gabriel. He has been very helpful with information about different models. One great thing about Gabriel is that he speaks Spanish! He conversado varias veces with un vendedor llamado Gabriel. Me ha ayudado mucho con información acerca de modelos diferentes. ¡Le recomiendo porque Gabriel habla español!

Acura service has a friendly atmosphere and knowledgeable - pgamble1370@bellsouth.net

Acura service has a friendly atmosphere and knowledgeable personnel. Uber ride provided was very helpful. .

I have been doing business here since around 2017. - Mrs Brimmer

I have been doing business here since around 2017.. Super content with the service department. Jennifer went above and beyond today. She gave me a quote, kept me informed and got my vehicle back to me within the estimated time. She even excitedly told me she quoted a little high on one of the services. That ended up saving me almost $200 when all was said and done.

I had a screw in the rear driver side tire. - Alvin Bumgarner

I had a screw in the rear driver side tire. They fixed it in record time and I have had no problems with it.