1,446 North Carolina Cadillac/1000 Service Centers

Went in for a Regular Oil Change on my Avalon and left - Donna

Went in for a Regular Oil Change on my Avalon and left with a New 4 Runner. Customer Service was Great and The Sales Department Even Better!!

Charity was excellent to work with and did a great job - packman

Charity was excellent to work with and did a great job and i would consider buying from her again.

Great service! - Betty Beckwith

Two years ago I went to Tri-City Ford to buy my car because they offered the best price on the vehicle I wanted. I have gone back to the dealership for most of my routine maintenance and have been very happy with their diligence and courtesy. When I get ready to buy my next car, I will go back to this dealer even though it is a 45 minute drive from my house. Their service both before and after the sale has been outstanding.

Universal always goes above and beyond for the Burgess - michael.burgess

Universal always goes above and beyond for the Burgess Family. From the Sales team to the Parts and Service team they are top notch.

Listen, I’d give Big Willy a million stars, but my Ford - TurboColtGT

Listen, I’d give Big Willy a million stars, but my Ford Ranger’s too busy flexing its fresh oil and perfectly spun tires to count that high. Rolled in for an oil change, tire balance, and rotation, and rolled out with a truck so smug it’s basically auditioning for Top Gear. The oil’s so clean, my engine’s humming like it just dropped a mixtape—straight fire, no skips. The tires? Balanced and rotated with NASA-level precision—I’m out here Tokyo-drifting through suburbia, scaring squirrels and impressing exactly no one because I still can’t parallel park. The crew was faster than a caffeinated cheetah, nicer than my grandma with a plate of cookies, and I swear my Ranger whispered, ‘Thanks, bro,’ when I fired it up. Absolute legends—my truck’s living its best life now, and I’m just along for the ride!