103 North Carolina Chevrolet Dealers

Used to love this dealership - but they CLOSED. I... - MAGERD0383

Used to love this dealership - but they CLOSED. I discovered after I had been going to the Southpoint Chevrolet that Performance Chevrolet relocated and merged with Durham Chevrolet and is now HENDRICK CHEVROLET BUICK GMC CADILLAC SOUTHPOINT. Same great service that I used to get, my advisor retired but there new faces and a BRAND NEW facility. Real nice people over there.

I would give a zero if I could we was lied to about - Steph

I would give a zero if I could we was lied to about service contracts so the next day we went back in to dealership and canceled them after we was charged $6950 for them we called company today to be told Parks dealership had not canceled them it’s been 16 days as of today we have tried to call many times and Nick the financial guy will not call us back NEVER again will I take someone word ALWAYS read the fine print before you sign anything WE KNEW BETTER but trusted what Nick told us now he won’t do what he said or answer our calls

Great place. - Mike Price

Great place. My third vehicle purchased from them. Shane is always great to work with and remembers me. Fair deals

The technician that worked on my truck 5 Stars. - Chris

The technician that worked on my truck 5 Stars. The issues: Strike 1: The "Service Advisor" that I had was subpar on knowing the status of my vehicle after 3 hours for a battery check. Strike 2: Professionals and taking responsibility lacking blamed the 3 hours of not knowing the status on being busy and that he also took a lunch break. (He treated me like a number not a customer, his facial expression were as if I was an inconvenience.) I was very clear on my expectations on being kept informed from that moment forward. Strike 3: He failed to keep me informed by the agreed 30 minutes time of the status. (This was a second chance to redeem his self from the previous lack of action or caring that he demonstrated.) Talked to a member in Management of my concerns. I also gave him my contact information on Friday 3 Jan and left it again on Monday 6 Jan with the Service Department. If I had been kept informed and professional this could have been a 5 Star visit. Take responsibility for your actions and remember that we thr customer is why he even has a job. (I will not put his name on this forum but I will never use him again and may never used this dealership as a result.)

I have used this dealership multiple times to get my... - Ansh P

I have used this dealership multiple times to get my Chevy Camaro serviced and they have never disappointed me. They have nice advisors. Kenny goes above and beyond to help the customers.

Clay was truly amazing to work with. - miles

Clay was truly amazing to work with. He was honest and straight up which is something we really appreciated. We drove all the way from Wilmington to buy a Tahoe from him. Clay had the Tahoe cleaned and paperwork ready to go. He was organized and on his A-game, he has most definitely earned our future business.

Excellent service, friendly and fast! - timhowle6

Excellent service, friendly and fast!! Boy has my view changed! Be very wary of purchasing a used car here! I purchased a 2018 GmC Canyon October 29 2024. They were all so great! Got a full 90 day warranty on all components including AC. After 10 days heater would not work. So I am thinking I have the warranty so I take it in. $2700 dollar repair that the “full warranty” refuses to cover. Fast toward to 3-4 days after the warranty runs out, truck won’t start. Turns out the AC compressor, evaporator, and condenser are bad, oh and also the starter! $3800 in repairs! Truck only has 59000 miles. DON’T BUY A USED VEHICLE HERE! Their warranty is not a true full warranty.

Very professional buying experience. - Debrandy73

Very professional buying experience. Tyler Matthews, Sales Associate was wonderful, Made buying experience as pleasant as I’ve had.. Would highly recommend. Excellent customer service.. very respectful. By: debrandy73

Skip this dealership and go elsewhere in - Dave

Skip this dealership and go elsewhere in Asheville/Morganton/Rutherfordton/Burnsville areas. As an out of state customer, I was interested in a cash $75k+ purchase because the truck I wanted was in their inventory. The salesman was irritated that I had not read an email he sent with the final numbers on the evening that he emailed them to me. I told him that I reviewed them the next morning and had a couple of questions. I asked Mr. McNeely two questions about the accessories on the truck and whether the delivery fee could be waived. He immediately said, "you are just making this too hard and we either get this done today or we're going to have to move on." This was literally within three days of my first contact with the Sales Manager and my second conversation with McNeely. I was, and continue to be, dumbfounded. Business must be great for this dealership to treat a new customer this way that would have probably closed on the deal the next day and picked it up in the next few days (since they wouldn't waive the delivery fee). I live 200 miles away and work full time and have a family...not an unreasonable request. After thinking through it, my guess is another customer drove onto the lot and wanted the vehicle. Proves these folks (Sales and Management) have no integrity and are simply lazy. Please go elsewhere. Who knows what these people with no character will do to the next unsuspecting customer....just honest feedback folks!

Our Chevy truck had issues while it was in the New Bern - Larry Garrison

Our Chevy truck had issues while it was in the New Bern area. We are from VA They suggested a major engine repair which we authorized. Truck was returned to us in the time the service tech anticipated however it had a major oil leak and had to be returned the next day. Service Tech then suggested more expensive work saying the leak was not from their original repair only. I questioned them how this was possible since the truck came there leaking no oil. They sent me some crappy video showing me leak points that showed really nothing and being that I am in VA I could not see it in person so I took them at their word and authorized the repair. I drove 350 miles from Virginia to retrieve the truck a week later. Truck was still leaking oil the same even though the mechanic came out and said it was fine. Drove it a mile or two and oil was dripping like crazy. I left the truck at the dealer again and returned to VA. Came back a couple days later after they found the issue and fixed it .. a valve cover gasket damaged during the original repair. The issue all along was something they caused but they still think it is fair to charge me for the unneeded repair ($2600). Also cost me 1400 miles of driving trying to get the truck home. Absolute most incompetent repair facility I have encountered and I am 60 years old. Avoid them!

I had 84000 miles on my car and was having absolutely no - khuitt509

I had 84000 miles on my car and was having absolutely no problems with my transmission. Took it to Abernathy's had transmission flushed and a new filter installed. Now my transmission jerks hard into every gear. I paid them to ruin my transmission.

Had an appointment for 07:30 today and took my vehicle in - webeatthegeeks

Had an appointment for 07:30 today and took my vehicle in to have them repair a wheel stud, check/inspect breaks, and fix a VVT Camshaft solenoid sensor (extremely common problem with Colorado pickup trucks btw). None of the above, would I personally consider time consuming or extremely problematic. I was also introduced to their foreman and I had a very good conversation with him - speaking of how times had changed and how you couldn't really count on things anymore. I honestly (though in retrospect I now feel very gullible) felt I was in really capable hands so I returned home. Having received no word, I decided to call at 3pm. To my shock, they hadn't even seen the truck yet and I guess assumed it was okay to keep it indefinitely without notice or my approval. There was never any suggestion given that it would be kept for an indefinite duration of time whatsoever. After all, I had a locked-in appointment scheduled an again the issues could be resolved quite easily. I see that after all these years my complacency with Powers-Swain got the better of me. Today reminds me of 2 incidents 35 years prior in which my 1989 Z24 was brought in and it took them a week to diagnose and fix a catalytic converter??? And also another incident in which I had locked my keys in same car 7 miles down the road and they would not assist me. I ended up walking 14 miles grand total in 90+ degree heat because they would not give me a ride back. Later the next day, I reviewed my paperwork (as suspected) to find I had purchased a "roadside" policy which would not only cover costs of (locked keys, battery, flat tires, etc.) but required them to assist me if within x-amount of range of the dealership. Livid, I contacted owner Kyle Powers (owner) to voice my concerns that very next day. To my shock, he "was not familiar" with this policy whatsoever though his very salesmen were selling them. So I see after 35 years time this dealership has not improved regarding customer service whatsoever! I will not ever go back and I suggest the following: Always write down your mileage upon entering service of your vehicle wherever that may be. When my 1989 Z24 entered service (for catalytic converter replacement noted prior) it had almost a full tank. However when I finally received it 5 days later it was almost on empty. *I was told, "Well, sometimes the mechanics will go out for lunch". Also read your paperwork, especially in a military town. With our great servicemen coming and going (here today gone tomorrow), a lot of businesses have gotten used to taking advantage of them. Be certain to get everything in writing and likewise read everything! Don't be made a fool like I was! at Powers-Swain!

It was a great overall experience with Wayne and his - Kpb062875

It was a great overall experience with Wayne and his staff. Would highly recommend to others.

just bought a Corvette 4/1/21. The Troy store. Super... - golfcally2e

just bought a Corvette 4/1/21. The Troy store. Super honest and nice guys. Flew in from Ohio and they picked us up. Thanks

Talked with service manager about paint peeling off my... - Jeffrey Higel

Talked with service manager about paint peeling off my 2017 GMC truck, 8spd transmission shutter. Nothing covered by warranty. Rude with a attitude.no help

Great staff and sales associates am looking forward to - PAULHAWK64

Great staff and sales associates am looking forward to looking and buying a car from them. Thank you

Best Car Buying Experience EVER - Bumblebee

Only dealership I really trust when it comes to car buying. They are Honest and dont play no games. No Gimmicks, No Hassals. Just pure Honesty

Exceptional buying experience! - nctrader

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

Robert Glenn is the best car salesman we have had. He... - Glenndeon88

Robert Glenn is the best car salesman we have had. He looks outside the can’t box and make it happen. Thank you Rogers G

Tarheel has a great small town dealership feel but with - natedegoede33

Tarheel has a great small town dealership feel but with the large dealership services and expertise!

professional - ranger

Everyone was helpful and professional. Was taken in on time and vehicle was ready in a timely manner. Everyone interacted with me while in waiting room.

told Jayden White what kind of Equinox we were looking - jkell40102

told Jayden White what kind of Equinox we were looking for. We were both searching inventories. found one, they went and got it. Sales process was smooth, no pressure. Used points, happy; used private offer happy, pleased with trade in amount not real happy to find 0% had expired but that's life. Sales Manager called and apologized. Paperwork was smooth process, no pressure for add ons. Got maintenance check scheduled before we left the lot. Got follow up email--nice touch We'll be back when its time for next vehicle

The experience that I had when I purchased my car was - Lu Anne Cox

The experience that I had when I purchased my car was incredible. The personnel were all very friendly and knowledgeable. My salesperson Mark Brown was exceptional. He went beyond to help me with my purchase. I would recommend Bord Automotive to everyone that needs a new vehicle.

Best Buying Experience We Have Ever Had! - sandyclogan

This was by far our Best Buying Experience. This dealership not only had a family atmosphere but everyone was courteous, helpful and friendly. Our sales person, Katie Reid, was a breath of fresh air. She was very friendly, knowledgeable and helpful in every way. It was a pleasure working with her. Our finance person, Greg Goode, made the signing of the paperwork a delight. He was quick to answer any and all questions that we had. Thankful for the positive experience. We found this dealership to be honest, customer friendly and a place of integrity. We felt no pressure from anyone to make this purchase. That was a first for us!

Chris went above and beyond making sure that he brought - kkorky74

Chris went above and beyond making sure that he brought out several choices of vehicles he listened to my needs and wants was one of the best experiences I've had buying a vehicle

i ordered a car from them and everything was perfect. - jmedodd

i ordered a car from them and everything was perfect. Jared Breedlove was great to work with. I would highly recommend them.

New Car Purchase - stegall7

My husband and I shopped around for the perfect car fitting our new needs as parents. We needed something with more space, at a good value, and decent gas mileage. We ended up at Gaye Chevrolet in Marshville, NC. Kevin was our sales assoicate and he was excellent. He answered all our questions and then some that I didn't know to ask! He helped me compare the competition and proved that we were making the right decision for us! I know that I can call Gaye anytime that I have questions or concerns. My husband and I are thrilled with our new purchase!

Got my first oil change and tire rotation. - isettledforthisstupidname

Got my first oil change and tire rotation. Kevin and Eric were very helpful and courteous. Great communication.