103 North Carolina Chevrolet Dealers

Scheduled an oil change for Dec 24 at 830. - 02Avalanche

Scheduled an oil change for Dec 24 at 830. Make the appt at least a week in advance. Received an email confirmation. Showed up at 815 to an empty garage. Sales manager came over to let me know the service dept was closed all day. I showed him the email conformation. He attempted to make calls with no luck. I left and drove a mile down the road to Hilbish Ford. They brought in the vehicle with no issues. I was going to make a new truck purchase with cash. I was a Chevy man. But as I was waiting on my vehicle oil change, a couple Ford trucks caught my eye. So I am converting to Fords. Congrats Hilbish. You earned my business. Sorry Marburger. I understand mistakes. But in a week you could not catch this mistake.

My truck came from the Mooresville lot but the Hickory - Trc

My truck came from the Mooresville lot but the Hickory sav-a lot did the sale. I had a wonderful salesman.I was told they do the best inspection on all the vehicles that they sell. Well my truck was sold to me with wore front tires like the truck was out of line. Didn’t offer to change the tires. I should have changed my mind about buying from here but I didn’t and I was so excited about the truck having remote start so the next day after buying the truck I tried starting my truck when I was inside my house but couldn’t get it to start. I called Randy Marion cause I thought it would be covered under the 3 mo or 3,000 mile warranty. I was told NO that wasn’t under the warranty but they would pay for the diagnostic test to see what’s wrong with it but I’d be responsible for getting it fixed . This wasn’t a cheap truck . So xxxx NO I’m not a happy customer this should be their responsibility I found out the next day after the sale of this truck that the remote start didn’t work it’s not like I broke it and wanted them to fix it. So if you do buy a vehicle from any of the Randy Marion’s make sure everything works before leaving their lot cause they can’t be doing the best inspection on their vehicles if a mechanic didn’t notice the remote start didn’t work . This is just my experience & opinion..

Emily Wahlberg was great two work with. - DWAYNE.BOGGESS

Emily Wahlberg was great two work with. She made getting our vehicle in for service easy.

The entire service department team is Lazer focused on - jlbeam3

The entire service department team is Lazer focused on meeting and exceeding customer needs and expectations!

I brought my 2017 chevy equinox in for repair. - Don

I brought my 2017 chevy equinox in for repair. I received excellent service and fair billing. I also test drove 2 new vehicles while waiting and the salesman was very attentive.

I worked with Steve Deason on buying a new truck. - Jen

I worked with Steve Deason on buying a new truck. He got my numbers ro where we wanted and walked away very happy with my purchase. He was very easy to work with and the dealership. Highly recommend both

My service writer Alan Carpenter does an exceptional job. - hardwareman752

My service writer Alan Carpenter does an exceptional job. Everyone is so friendly and helpful.

Great Experience today 5/15/2024: Jon Ross, Service - Lcgraham66

Great Experience today 5/15/2024: Jon Ross, Service Advisor, was of great help today in getting our truck in for service. Very knowledgeable and very eager to help.

Always have a great service experience at Parks - davisnf

Always have a great service experience at Parks Chevrolet. Never any problems and very fast

I had bought in several different states for over 30 - kcraigen247

I had bought in several different states for over 30 years and this one was at the top

Very friendly and helpful Associates. - michael28532

Very friendly and helpful Associates. Took the time to make sure I was fully satisfied before driving away with my new SUV.

Great service! - csxpirate

Great service! Great saleswoman Derreka! Would do anything to help the process go along smoothly and comfortably. Finance John Joe great to work with and Eddie. Whole process was fantastic!

We had a great experience with the dealer and will come - michael.bennetch

We had a great experience with the dealer and will come back when we are the the market for another car.

Good experience with service department. - REKINLAW

Good experience with service department. Sammy was very courteous and friendly. The scheduling was well organized.

I went to Team Chevrolet of Goldsboro on Friday, April - bridgettesessoms

I went to Team Chevrolet of Goldsboro on Friday, April the 26th to get my oil changed & tires rotated. Upon check-in, I was told that one of my air pressure sensors was out/bad. The gentleman asked if I wanted them to check it while there. Sure!! When I left, NONE of the sensors were working! I called the service department and was told that it should reset. After driving about 80 miles it had NOT RESET. I set appointment to take car back for it to be checked. I was then told that when the sensors are tested it knocks ALL of them out. If that had been told to me (if I had been aware) that the outcome was as it is now, I would NOT have had it tested! This is BAD customer service all around. Now I'm driving around without any tire pressure sensors working. Thanks alot....NOT!!!!

Austin did a great job! - moehler@sirwalter.com

Austin did a great job! He kept me informed throughout the entire process. I will be using them again and again!

Lee Chevrolet has always taken care of me since I - jchabris

Lee Chevrolet has always taken care of me since I purchased my Colorado. A great group of people. They have also helped me with replacing the tires on a GM vehicle with a very competitive price that rivals traditional tire stores.

I took my 2023 Colorado in for service and Sarah did an - Brian

I took my 2023 Colorado in for service and Sarah did an Awsome job of taking care of me and keeping me informed! Thank You Sarah!!

Attention to detail is lacking. - phil.price3

Attention to detail is lacking. Waiting room TV, lights out, Wifi not working, no complimentary coffee or snacks for those waiting during service. Tire pressures not correct when I received my vehicle.

DO NOT HAVE ELYSIA AS YOUR ADVISOR I brought my car - bbree

DO NOT HAVE ELYSIA AS YOUR ADVISOR I brought my car here for a diagnostic and had an issue with not being communicated well with. My car was there for service on a Friday and Elysia neglected to advise me by end of business that my car would be staying there through the weekend. She also neglected to let me know that their Saturday team is not able to provide updates and that I would have to wait until Monday for an update. To me this is unacceptable as every other car service at any other shop I’ve had they are very great with communication and if your car is going to be staying over the weekend, by end of business day, you were provided adequate updates for service. There was also misunderstanding and miscommunication around taxes and fees applied leading and me being surprised at $63 additional fee. Upon bringing this to Elysia’s attention, I was met with non-accountability and passive aggressiveness and asking to speak with her manager. Her manager showcased the same lack of accountability and understanding, and on my way out, I was treated to more of Elysia’s passive aggressive tones. I found the whole process unprofessional, and will never bring my car here again . If you don’t know how to communicate with people properly and professionally and are not trained to be with the public I beg of you please find other work!

Great place to buy a car ! - Greatnessbelieves111

Great place to buy a car !!! Definitely recommend, I went from neg equity to new car and lower payment . Wowzers.

We just purchased a new 2024 Chevy blazer and it was the - Eddie

We just purchased a new 2024 Chevy blazer and it was the best experience yet my 3rd vehicle in 4 years sales guy Stephen Bass was awesome to work with he was very helpful n sales manager Manny always does a great job he's been involved in all 3 vehicles I definitely will continue using them n highly recommend them thanks Eddie Brown

Shout out to the team at Modern Chevrolet in - btate77

Shout out to the team at Modern Chevrolet in Winston-Salem, NC! Everyone was very helpful, patient, and quick to reply to questions. (I corresponded via emails and texts for 2 - 3 days before finalizing.) Logan Campbell, Sales Associate, was very kind and very helpful. He delivered my new SUV to me and went over all information and features before leaving me to enjoy my new ride. Andre Joyner in the finance department was very helpful and took the time to explain everything in detail and was a pleasure to work with. Thank you, everyone! I am really enjoying my new 2023 Chevy Trailblazer RS.

Very shady dealer practices here. - Marquis

Very shady dealer practices here. Spent a whole day being told I could get pricing on a vehicle in transit and put money down to hold vehicle from an internet rep. I was transferred to a salesmen in store and talked about trying to get vehicle without the dealer add ons since truck was in transit and not there. Then was told that the add ons will be added no matter what and that I would just have to build the car online outright. Then after discussing that in that case I would just preorder online from Chevy instead of driving 3 hours to get truck. I was then told they can’t negotiate on trucks in transit anymore. Lol. This company practices is why the truck market is heading towards some dreary times. Be careful and watch everything they add on to your cars.

Do not use this dealership! - Smith

Do not use this dealership! I called to make sure the vehicle was still available and Kevin Smith said it was and he would have it ready for me to view. I drove over an hour to look at it and the vehicle was not even cleaned! After viewing the vehicle I still wanted it. I had a signed offer and a handshake with Kevin Smith. I was about to write a check and Kevin Smith came back and wanted more money! His word and handshake means nothing!

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

Great place to do business and have your vehicle service. - browny42

Great place to do business and have your vehicle service.The sales department is really awesome to deal with.

The best customer service we have ever received! - sheilaowilliams

The best customer service we have ever received!! Patrick went far and beyond our expectations. We will definitely buy again from him and recommend him to all our friends and family.

I purchased a new Buick . - fompea51

I purchased a new Buick . Cory Roberts did everything he could to help me. Would recommend to family and friends to buy their vehicles from the Everett dealership in Morganton and to ask for Cory Roberts

Salesman and mechanics work as fast as possible do they - lindseydraper68

Salesman and mechanics work as fast as possible do they can get you in and out and what you need. They also have a large selection of cars.