103 North Carolina Chevrolet Dealers

Scheduled an oil change for Dec 24 at 830. - 02Avalanche

Scheduled an oil change for Dec 24 at 830. Make the appt at least a week in advance. Received an email confirmation. Showed up at 815 to an empty garage. Sales manager came over to let me know the service dept was closed all day. I showed him the email conformation. He attempted to make calls with no luck. I left and drove a mile down the road to Hilbish Ford. They brought in the vehicle with no issues. I was going to make a new truck purchase with cash. I was a Chevy man. But as I was waiting on my vehicle oil change, a couple Ford trucks caught my eye. So I am converting to Fords. Congrats Hilbish. You earned my business. Sorry Marburger. I understand mistakes. But in a week you could not catch this mistake.

I had bought in several different states for over 30 - kcraigen247

I had bought in several different states for over 30 years and this one was at the top

The best dealership, excellent service, the best prices. - Elisa Nunez

The best dealership, excellent service, the best prices. They help you with financing without hidden fees that fit your budget, I recommend them 100%, I am truly happy to have done business with them.

I feel confident when I take my trucks to Hiester they - steammachine

I feel confident when I take my trucks to Hiester they will be repaired properly. Hiester technicians and service employees are great to work with and keep my vehicles running smoothly. I keep coming back because I trust them to get the repairs and maintenance done properly so I can have confidence my vehicles will continue to run well.

We bought an XT6 from Rusty and the whole experience was - rhoyle71

We bought an XT6 from Rusty and the whole experience was quick and pleasant. The Everett team helped us find the perfect car for our needs at a good price. We're very satisfied with the experience we had.

Our salesman Jonathon, was fantastic. - dkyancey27

Our salesman Jonathon, was fantastic. After testing driving the first vehicle, he narrowed down our search to two vehicles and the next SUV we drove was perfect for us. He truly delighted in making sure we were happy.

My service writer Alan Carpenter does an exceptional job. - hardwareman752

My service writer Alan Carpenter does an exceptional job. Everyone is so friendly and helpful.

Always have a great service experience at Parks - davisnf

Always have a great service experience at Parks Chevrolet. Never any problems and very fast

CJ and tre are the best go check them out just when I - Miriam Williams

CJ and tre are the best go check them out just when I thought I wouldn’t get ma a car CJ did his thing and Tre the finance Manger they definitely went above and beyond to assure I drove off the lot they are very understanding information and pleasant not only did I just meet them I laughed and actually had a great time and experience I got emotional as heck because I’ve been trying for 2 1/2 months and every where I went before said no and Parls Chevorlet in charlotte on ikea blvd Said yes On 3/1/24 I became the owner of the 21 ford edge so y’all go check them out ask for CJ you won’t be disappointed I promise you that If they did it for me I know they will do it for you ( unless what you want they don’t have) but they will and can do everything they can to get you what you want My name is Miriam W And I love everything about Parks Chevrolet And CJ And Tre are the absolute best

Great service! - csxpirate

Great service! Great saleswoman Derreka! Would do anything to help the process go along smoothly and comfortably. Finance John Joe great to work with and Eddie. Whole process was fantastic!

Great Experience today 5/15/2024: Jon Ross, Service - Lcgraham66

Great Experience today 5/15/2024: Jon Ross, Service Advisor, was of great help today in getting our truck in for service. Very knowledgeable and very eager to help.

We had a great experience with the dealer and will come - michael.bennetch

We had a great experience with the dealer and will come back when we are the the market for another car.

Good experience with service department. - REKINLAW

Good experience with service department. Sammy was very courteous and friendly. The scheduling was well organized.

I went to Team Chevrolet of Goldsboro on Friday, April - bridgettesessoms

I went to Team Chevrolet of Goldsboro on Friday, April the 26th to get my oil changed & tires rotated. Upon check-in, I was told that one of my air pressure sensors was out/bad. The gentleman asked if I wanted them to check it while there. Sure!! When I left, NONE of the sensors were working! I called the service department and was told that it should reset. After driving about 80 miles it had NOT RESET. I set appointment to take car back for it to be checked. I was then told that when the sensors are tested it knocks ALL of them out. If that had been told to me (if I had been aware) that the outcome was as it is now, I would NOT have had it tested! This is BAD customer service all around. Now I'm driving around without any tire pressure sensors working. Thanks alot....NOT!!!!

Prompt, efficient service; courteous, friendly personnel. - cdodd

Prompt, efficient service; courteous, friendly personnel. I have dealt with Sir Walter for years and will be to do so.

Took my car in at 9am to have oil leak checked. - carey.crawford62

Took my car in at 9am to have oil leak checked. Stopped in at 130pm because I hadn't gotten any communication. Was told the girl I needed to talk to was at lunch at would call me right away. At 4pm still no call. I called twice. First time I was disconnected. Second time I was on hold for over 5 min. When Samantha came on the line she said she hadn't done my quote yet and would call me right back. At 430 I called the manager. She took 10 min to get my quote. I asked them to lock my keys in the car so I could pick it up and was then told there is a $65 diagnostic fee that I wasn't informed of that morning. Every person I talked to gave me a different excuse as to why it took so long. I never got a text or phone call with any updates. Worst customer service. I won't go back.

Attention to detail is lacking. - phil.price3

Attention to detail is lacking. Waiting room TV, lights out, Wifi not working, no complimentary coffee or snacks for those waiting during service. Tire pressures not correct when I received my vehicle.

I am incredibly disappointed with the service I received - Deianeiras

I am incredibly disappointed with the service I received from the service department. My husband and I dropped off our brand-new 2025 Chevrolet Equinox for a scheduled 8:00 AM appointment to address serious issues, including shaking at speeds over 60 mph and alignment problems. We’d had the vehicle for less than two weeks at the time, so we expected prompt and professional service. We specifically asked our advisor to keep us updated, but no one reached out to either of us the entire day. I finally called around 4:30 PM, only to be given the runaround. I was transferred multiple times and sent to voicemail repeatedly. This lack of communication and accountability is unacceptable, especially for a brand-new vehicle and at a dealership we trusted. The dealership’s service department kept the car for an additional day and performed an alignment. They claimed the alignment fixed the problem and even noted in their service report that the issue was resolved after a test drive. However, when we reviewed the paperwork, we noticed that the mileage in and out was exactly the same. When questioned later, they admitted that no one had driven the vehicle, contradicting the service report. How could the dealership’s service department fail to identify such a basic issue with their own vehicle? This blatant lack of transparency and accountability is beyond frustrating and completely unacceptable. When we picked the vehicle back up and noticed it was still shaking, we brought it right back. The Sales Manager, James Russo, gave us a loaner vehicle and assured us he would personally make sure the issue was handled. Despite this, they kept our vehicle for an entire week, and during that time, no one called to update us. I had to reach out myself, and they finally told me the car was ready. However, when I picked it up again, the shaking issue was still unresolved. Frustrated, we took the car to Firestone to have them diagnose the issue. It took them less than an hour to determine that the problem was due to two bad tires—an issue that Capital Chevrolet’s service department failed to identify despite having the vehicle in their possession for over a week with no real solution. How is it that another company was able to identify the issue so quickly, while Capital Chevrolet’s service department completely failed to do so? Now, it’s time for me to make my first payment on a vehicle I haven’t even had for a full week since purchasing it. This entire experience has left a sour taste in my mouth and completely shattered my trust in this dealership. After dealing with the service department, I will NEVER buy another vehicle from this dealership, nor will I refer anyone to come here. Clear communication, basic accountability, and proper diagnosis of a vehicle’s issues should be standard practice, and yet, none of these expectations were met. It’s disappointing because my initial experience with the sales department was phenomenal. On 11/14/24, I decided to trade in my 2024 Honda HR-V and purchased the Chevrolet Equinox. Both Frankie Reyes and Finance Manager Will Perry provided excellent service, making the process smooth, stress-free, and enjoyable. Frankie went above and beyond to make the process seamless, while Will Perry ensured we felt supported and valued throughout the entire transaction. Their professionalism and dedication to exceptional service left me feeling confident and reassured in my decision. Unfortunately, the service department’s complete lack of communication, transparency, and failure to resolve such a critical issue has erased any positive feelings I once had about this dealership. I hope this feedback encourages serious improvements, but as of now, I cannot recommend this dealership to anyone.

I took my 2023 Colorado in for service and Sarah did an - Brian

I took my 2023 Colorado in for service and Sarah did an Awsome job of taking care of me and keeping me informed! Thank You Sarah!!

The best dealer all my life I use them for my - Medinaconcretenc

The best dealer all my life I use them for my vlas 5 years thanks BM

Terrible Experience - Avoid This Dealership I wish I - Brad

Terrible Experience - Avoid This Dealership I wish I could give this place zero stars. My experience here has been nothing short of a nightmare. I purchased a vehicle that was delivered in disgusting condition—food stuck to the floor, slimy clumps in the cup holder, and overall filthy on the inside. This was shocking, but unfortunately, it got worse. The dealership claimed the vehicle had been serviced, but it turned out they falsified those records. The car had low and leaking coolant, along with missing parts that were conveniently overlooked. When I brought it back to have these issues fixed, they only changed the oil and topped off the coolant—no real repairs were done, despite their promises. To make matters worse, their lack of communication was infuriating. I was left completely in the dark throughout the process, making an already stressful situation far worse. I would strongly advise anyone to steer clear of this dealership. They are unprofessional, dishonest, and clearly have no regard for their customers.

Shout out to the team at Modern Chevrolet in - btate77

Shout out to the team at Modern Chevrolet in Winston-Salem, NC! Everyone was very helpful, patient, and quick to reply to questions. (I corresponded via emails and texts for 2 - 3 days before finalizing.) Logan Campbell, Sales Associate, was very kind and very helpful. He delivered my new SUV to me and went over all information and features before leaving me to enjoy my new ride. Andre Joyner in the finance department was very helpful and took the time to explain everything in detail and was a pleasure to work with. Thank you, everyone! I am really enjoying my new 2023 Chevy Trailblazer RS.

Great place to buy a car ! - Greatnessbelieves111

Great place to buy a car !!! Definitely recommend, I went from neg equity to new car and lower payment . Wowzers.

We just purchased a new 2024 Chevy blazer and it was the - Eddie

We just purchased a new 2024 Chevy blazer and it was the best experience yet my 3rd vehicle in 4 years sales guy Stephen Bass was awesome to work with he was very helpful n sales manager Manny always does a great job he's been involved in all 3 vehicles I definitely will continue using them n highly recommend them thanks Eddie Brown

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

Great place to do business and have your vehicle service. - browny42

Great place to do business and have your vehicle service.The sales department is really awesome to deal with.

The best customer service we have ever received! - sheilaowilliams

The best customer service we have ever received!! Patrick went far and beyond our expectations. We will definitely buy again from him and recommend him to all our friends and family.

I have done business with Everett for many years. - dlewis50

I have done business with Everett for many years. I have all maintenance performed at the dealership. I have bought many used and new cars an I feel like I always get a decent deal. I just bought a 1500 Sierra Denali 2019 model and I get many compliments. I bought a 2017 Yukon Denali as our family car.

Salesman and mechanics work as fast as possible do they - lindseydraper68

Salesman and mechanics work as fast as possible do they can get you in and out and what you need. They also have a large selection of cars.

My son and I went here to purchase a work truck for him. - Windy

My son and I went here to purchase a work truck for him. We were met by Cedric who was professional and personable. My son found a beautiful, loaded Silverado to purchase. Cedric walked us through the process and made it easy. I enjoyed speaking with Cedric’s about his very interesting background. If you’re looking for a new or used vehicle we highly recommend Cedric!!!