59 North Carolina Buick Dealers

Where do we begin? - meredithtlittle

Where do we begin?! We came to Flow of Fayetteville after Flow VW of Winston sent us to Flow GMC of Greensboro. When Greensboro realized we were shopping for a specific Acadia they sent us to Fayetteville, because it was available. Marty, Kenny,Josh, Jerry and Wade went above and beyond to make this crazy transaction work (turning in another brands lease to buy the Acadia). Flow has yet again earned our business and we will be back and we will make referrals. Thank you all! We love our 2022 Acadia!

Excellent service, friendly and fast! - timhowle6

Excellent service, friendly and fast!! Boy has my view changed! Be very wary of purchasing a used car here! I purchased a 2018 GmC Canyon October 29 2024. They were all so great! Got a full 90 day warranty on all components including AC. After 10 days heater would not work. So I am thinking I have the warranty so I take it in. $2700 dollar repair that the “full warranty” refuses to cover. Fast toward to 3-4 days after the warranty runs out, truck won’t start. Turns out the AC compressor, evaporator, and condenser are bad, oh and also the starter! $3800 in repairs! Truck only has 59000 miles. DON’T BUY A USED VEHICLE HERE! Their warranty is not a true full warranty.

Skip this dealership and go elsewhere in - Dave

Skip this dealership and go elsewhere in Asheville/Morganton/Rutherfordton/Burnsville areas. As an out of state customer, I was interested in a cash $75k+ purchase because the truck I wanted was in their inventory. The salesman was irritated that I had not read an email he sent with the final numbers on the evening that he emailed them to me. I told him that I reviewed them the next morning and had a couple of questions. I asked Mr. McNeely two questions about the accessories on the truck and whether the delivery fee could be waived. He immediately said, "you are just making this too hard and we either get this done today or we're going to have to move on." This was literally within three days of my first contact with the Sales Manager and my second conversation with McNeely. I was, and continue to be, dumbfounded. Business must be great for this dealership to treat a new customer this way that would have probably closed on the deal the next day and picked it up in the next few days (since they wouldn't waive the delivery fee). I live 200 miles away and work full time and have a family...not an unreasonable request. After thinking through it, my guess is another customer drove onto the lot and wanted the vehicle. Proves these folks (Sales and Management) have no integrity and are simply lazy. Please go elsewhere. Who knows what these people with no character will do to the next unsuspecting customer....just honest feedback folks!

Ladies and Gentlemen, PLEASE READ this Review. - Wendell

Ladies and Gentlemen, PLEASE READ this Review... when you visit Bleecker Buick GMC in Red Springs, NC, make sure you request to see Mr. Rylan Blackhorse (Sales Associate). This young man has a 'People First' approach to ensure you will have the Ultimate Car Buying experience. Rylan's customer service throughout the entire car buying process was priceless. After I received my vehicle, Rylan followed up with me on multiple matters to ensure I was completely satisfied. He is a credit to himself and an invaluable resource to the Bleecker organization. ~ Wendell Lopez, October 27, 2022

We bought my pre-owned vehicle from Doug Henry in... - HappyCustomer

We bought my pre-owned vehicle from Doug Henry in Goldsboro and everyone that we dealt with was very kind and helpful and no one that we dealt with in the sales department was pushy or over bearing, you had the feeling they honestly just wanted to help you and not just sell you a car. Everyone worked to make sure our needs were met and were eager and ready to answer any questions we had. We also got to meet with the service department and were met with the same friendliness that we experienced in the sales department. We plan on buying our next vehicle from Doug Henry as well as bringing our car in any time we are need of vehicle service or repair.

just bought a Corvette 4/1/21. The Troy store. Super... - golfcally2e

just bought a Corvette 4/1/21. The Troy store. Super honest and nice guys. Flew in from Ohio and they picked us up. Thanks

Talked with service manager about paint peeling off my... - Jeffrey Higel

Talked with service manager about paint peeling off my 2017 GMC truck, 8spd transmission shutter. Nothing covered by warranty. Rude with a attitude.no help

Although I am happy with my car, I cannot say I am really... - planetcoffee

Although I am happy with my car, I cannot say I am really satisfied with this Dealer. My salesman was not very knowledgeable. When I was told a Ford Expedition drives at 27 miles to the gallon, I knew right away that he had no idea about the vehicle. I found it very frustrating that I could not get a real Yes or No answer to any of my questions. The vehicle I bought was used and I was only given 1 key and 1 key fob. I was told they would call the original owner to try to get the key. As I figured that was unsuccessful. I was told by my salesman to just go to Homedepot or Lowes and get a key. I did this to find out that it cannot be programmed. I told the salesman this after it was unsuccessful and he basically told me to try again. I decided not to deal with the salesman can call the manager. It took 2 days to get a return call. All I wanted to know is if I could come in and get a working key. Again I could not get a Yes or No answer. I tried calling the manger back and left another voicemail. It is now day 4 and still no return call. On top of all this the key fob they gave me did not work. I replaced the battery and that fixed the problem. My guess is that they knew this before giving it to me. Something as simple as a key has made me decide not to recommend this dealership. I will not recommend this dealer to anyone I know. I will not be coming back to buy another vehicle again. If they would have just said, go buy your own key as we only give what we have, that would have been fine. Instead they gave me the wrong information and I do not believe there is any excuse for someone to not return a call. To me, that is just poor customer service.

Exceptional buying experience! - nctrader

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

Robert Glenn is the best car salesman we have had. He... - Glenndeon88

Robert Glenn is the best car salesman we have had. He looks outside the can’t box and make it happen. Thank you Rogers G

The experience that I had when I purchased my car was - Lu Anne Cox

The experience that I had when I purchased my car was incredible. The personnel were all very friendly and knowledgeable. My salesperson Mark Brown was exceptional. He went beyond to help me with my purchase. I would recommend Bord Automotive to everyone that needs a new vehicle.

Everyone was very nice there, but when I had an issue - Kwallin11894

Everyone was very nice there, but when I had an issue with my car, they didn’t seem to be too interested in helping. Also, my second key was taken home by someone and it has been almost a week and they still don’t have it for me. Very disappointed with how they are handling the conflicts I have with my car.

Update: 10th Feb: Towed my truck from Medlin to Deacon - sunbeamfanhua

Update: 10th Feb: Towed my truck from Medlin to Deacon Jones. Deacon Jones took my truck in without any problem. They also provided me a brand new SUV as a loaner. I won't make any purchase or use Medlin's service in the future. I won't recommend Medlin to anyone I know. Purchase experience was really pleasant, but service department , especially the manager James Stroud, is not helpful and does not seem to care about customers' needs, only does the minimum, does not follow what are required to be done by dealership under courtesy warranty. The most unpleasant part is he gave me "education", start saying: I am educating you... No, James, you should provide service not education.There is an old lady Stephanie Ferrell working at service department, she did not care about helping solve my issue, all I could hear from her was: this is on GM, not Medlin, if I do that, then Medlin won't get reimbursement in a very aggressive way. Took my brand new 2024 GMC sierra 1500 which is purchased from Medlin 6 months ago and only has 5300 miles in on 5th Feb, I was told it needed valve body replacement , this part is on national back order, they do not know when the part will arrive. Medlin said they did not have any loaner available so they sent me to Hertz to get a rental car which is a Malibu. On 8th Feb, I noticed the rental car's AC could not blow out any cold air, I opened up all the windows it was still super hot. This is unacceptable for me to put my 9 years old daughter into that car. So I contacted Medlin service department, I was told to work with Hertz directly. I contacted Hertz, they said they do not have any other vehicles available. So I contacted Medlin service department again see if they could provide me a proper vehicle I can use while my truck is out of service. The manager James Stroud was not willing to help by saying providing a comparable vehicle is not warranty required ,that would also cost $50 more per day, which GM wound not reimburse them. He also "educated" me that I could go to any dealership in the country and it did not to be Medlin, also he did not mind working on my truck at the same time like he is doing me favor. When I returned the rental car back to Medlin on 10th Feb, James Stroud told me he did what he could but just not what I asked. I attached the Service Bulletin -GM Courtesy Transportation and Roadside Assistance Program which my truck is under covered for reference, I do not think I received the required services. And Medlin, service department manager James Stroud seems does not care at all.

Purchased a 2108 Chevy 2500 on 2/21/23. - Toby Burton

Purchased a 2108 Chevy 2500 on 2/21/23. Joe the Salesman was very courteous. We were presented a clean carfax, no accidents . The drivers seat had some ware and they replaced it with a new one. Next day I noticed the heated seat were not working. Not a big deal, it’s used. 2nd day I noticed a crack on the right rear quarter panel that was not there when i purchased it . I took the truck back the following Monday 2/27 to have an appointment scheduled for the seats and have the crack in the quarter panel looked at. Turns out the quarter panel has body filler from the front of the panel to the rear tail light. They gave me a $1000 minimum estimate to repair it. I asked my salesman, Joe, if they could do anything to help with this, maybe pay for at least half of it. He said they would not. It would have been nice to know about the damage on the truck before buying it. Very unfortunate situation as I assumed I had finally found a decent dealership in Carteret county and would buy again from them in the near future. I will not be returning.

Been thru the service dept several times.Each time I... - Naillady7992

Been thru the service dept several times. Each time I received professional attitudes, great service, and extra care for my vehicle by placing plastic on my seat, and a floor cover. Will refer to friends and family

I'd called about an hour bfore I went there and Brandon - tomlane222

I'd called about an hour bfore I went there and Brandon had it parked iut in front for me when I arrived. We went for a short test drive and began the "negotiation" process. I think we both knew I wanted it, the price we agreed on was very (all thinghs considered) reassonable and we concluded the deal that day and I drove it home that afternoon. Everyone involved from the dealership was cooperative, knowledgable, courteous and the entoire process was, in a word, great.

Always a pleasure working with Mark Brown. - Keith Fedak

Always a pleasure working with Mark Brown. We've bought many cars with Boyd. Everyone at Boyd is very helpful and very accommodating.

BUSINESS SUCKS - MIKAYLA

HAD VEHICLE 4 MONTHS AND STILL DON'T HAVE THE TAG TRANSFERRED TO NEW VEHICLE. CONSTANTLY ASKING FOR THE SAME INFORMATION. THEY CAN NOT GET THEIR ACT TOGETHER. oWNER MORE INTERESTED IN HIS HORSES THAN IN THE DEALERSHIP. HE NEEDS TO SHUT THE DOORS. TALKS A GOOD GAME BUT VERY BAD BUSINESS PRACTICES.

i would recommend this dealership to anyone and everyone.... - norma

i would recommend this dealership to anyone and everyone. they are very friendly and very customer service oriented. i left there feeling that i had made many friends. i took my 2000 pontiac grand prix in for service and then decided to purchase a new 2004 grand prix. from the service department to the sales department everyone was great! mr mays, the owner is never to busy to talk with you and make you feel welcome. if you are in the market for a new or used vehicle, they are the best in the business, i would recommend giving them a try!! norma howerton/proud grand prix owner

Donnie & I agreed on a price of the car. i asked how I... - roscoe2

Donnie & I agreed on a price of the car. i asked how I should get deposit to him since we were negotiating on the phone and was told by Chris Amburn to bring it by on Sat. 3 days later. Donnie sold the car to someone on Friday evening before I was to deliver deposit. After I found out he would not apologize or talk to me. the owner, Paul Patterson talked to me but took no action to rectify the situation. Very poor business ethics.