On 3/24/2025, I approached CPM autos; I met a salesguy - Do not buy from CPM Autos
On 3/24/2025, I approached CPM autos; I met a salesguy named Anthony Jackson and showed him the screen shot (attached to this complaint) of the car (BMW X4 2024) I want. On this very day I went with my family and my 8 months old baby which was not feeling really good. After I had been delayed at this dealership for about 2-3hours, I was in a hurry to leave and tend to my baby. It is important to note that the price in the screenshot I showed Jackson is 29988. Now a guy called angel had shadily changed it to 39988 on the contract paper in a way that it’s hard to notice. The angel guy had gouged and inflated the price by 10000. On 3/31/2025, my loan details came and realized the very big numbers; when I called the dealership to complain, they were so secretive and not ready to connect me to speak to a manager or someone of authority. I asked for their names and they would not give me their names. I asked for their managers’ names, they’d say there is nothing they can do to help me. They were very rude and dropped the call on me on many occasions. I want the 10000 reversed as soon as possible. It is shameful that a whole dealership preyed on the trust I had for them, and the desperation to cater for my sick baby to rip me of $10000. On 4/2/2025, their general manager named Sammy reluctantly left me a voicemail. I called him back and he sounded like he was doing me a favor; he said he could give me a 3k check as against the inflated 10k. I said No that it’s too little as against what was stolen from me. He sounded so power drunk and he went verbatim “ I changed my mind and I won’t even give you the 3k no more. Do your worst, my lawyers will be waiting”. No company in the world should say that to their customers. CAVEAT EMPTOR people. DO NOT DO BUSINESS WITH THESE GUYS. They are shady and very unprofessional.
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