1,451 New York Used Car Service Centers

had noise in transmission area of vehicle.....service... - kahuna000

had noise in transmission area of vehicle.....service diagnosed as brakes......had noise over the weekend.....called monday morning.......stated that they could not hear sound the first time....no need for another time.....took van to Bradford Dodge.....problem diagnosed as 2 bad bearings in transmission in less than a half hour......Marra charged my wife $30.....problem was under warranty.....they refused to refund money.....

Awesome service. - edegenaro

Awesome service. They are always fast, polite and easy to deal with. Bill Ackermann is always ready to please. Rich Hess the owner always takes the time to ask how my service is and what else he can do for me.

Pete went above and beyond to rectify the issues of my S - Dr Dan

Pete went above and beyond to rectify the issues of my S class I appreciate all he did to make things right

It is a shame that in today's times everyone always seems - mattjb46

It is a shame that in today's times everyone always seems to have time to complain but never time to give a compliment . Well , I'm not one of them. So, I would like to send out a special thanks to Robert Texidor and Michael White.( In the Sales Dept.) My wife rolled into WP Mercedes-Benz on a flat tire moments before closing last night . ( A run flat ) The both of them gave her their undivided attention to park the car safely , inspect her tire and schedule a service appointment for the following day. She said that both were extremely polite , patient and professional . Kodos gentlemen and thank you for your assistance !

Great Dealership . - Philip James Jarosz

They don't sell you a car here, they help you buy one. Great sales people, explain everything to you and your the budget that you have to work with. Sales Manager checks the paperwork and doesn't hold you hostage for hours on end to approve or disapprove a sale. Best Service, that I've found in local dealerships. Tony and Steve, treat you with respect, and if your retired, they'll help you spread your service appointments, unless your vehicle needs immediate attention for safety. They do check for recalls and service bulletins to make your vehicle runs in top condition through all seasons. Parts staff and mechanics are customer friendly, as are the women in accounting and appointment scheduling. You don't have to drive to Orchard Park. Lockport ,Clarence or East Amherst to find better sales and service than these employees and managers .