1,451 New York Used Car Service Centers

We work with Hannah Aliahmad in service. - HJ

We work with Hannah Aliahmad in service. Had left Audi Hawthorne as that dealership had gone downhill (service doesn't pick up phone and doesn't check voicemails -- awful). Hannah is the best service agent. Keeps you informed and goes the extra mile. We'd bought from Audi Hawthorne before and when we buy a new Audi will be from Audi New Rochelle, because of Hannah.

Great customer service, sales staff is always friendly. - Myangelskdmm

Great customer service, sales staff is always friendly. Ben goes above and beyond. My service advisor was very helpful with my new jeep explaining the oil changes with a hybrid.

Quick & thorough. - KIMODDO731

Quick & thorough. Great customer service! Clean facility to wait in. Attentive team while waiting for vehicle.

knowledgeable and friendly service from every department. - tomborthwick

knowledgeable and friendly service from every department. answered any question I had and helped me secure the proper financing

Easy appointment. - Decoflair

Easy appointment. Welcoming staff upon arrival. Prompt, professional service by the staff members. Notified in a reasonable time when the vehicle’s work was completed.

Customer service was immaculate great job I’m impressed - Brittney

Customer service was immaculate great job I’m impressed timing was great hospitality was also great me and my husband was able to grab a bagel while waiting

Service was great and appreciated. - marybettinger

Service was great and appreciated.Dev and the service people care about their customers a lot.

Great bunch of guys! - NORMNCHRIS

Great bunch of guys!!!!!!!!!!!!!!! Very helpful and understanding. Got us in and out as quickly as possible.

Very cordial , immediate help and made sure i. - Tom

Very cordial , immediate help and made sure i.knew everything that was going on with vehicle

My vehicle was to have a full tank of fuel, but it did - BROZJR

My vehicle was to have a full tank of fuel, but it did not. It arrived damaged that was not declared on the ad. I have tried to get this resolved via the Brooker. I have been blown off.

We dealt with Ronald Gilmartin and we cant say enough - MS INC

We dealt with Ronald Gilmartin and we cant say enough positive things about him or the service department. They communicated exactly what the issues the previous dealership (Ray Catena Mercedes Edison), and identified exactly what was wrong with the car with timely, truthful and accurate updates. Along with a Loaner! We were a bit gun shy after our last negative experience but they really upheld the brand.

The service was very good. - ertolape

The service was very good. I appreciate the patience he’s given to me. Thank you.

Dealer rater please fix your system, this is the third - goran

Dealer rater please fix your system, this is the third time I'm writting the same review. My leased Hyundai Tuscon had a check engine light and I called Hyundai 112. First available appointment was in 2 weeks and first available loaner in about 2 months. This is not what was advertised. I called Hyundai Centereach and Marissa Riviera was very helpful and polite. Scheduled a next day appointment. I dropped the car off and they found the probelm first thing in the morning. Ordered the part, some switch which took a couple of days to arrive. They installed it asap, updated software, recalibrated and the car is now up and running. Thank you Marissa Riviera, Greg Briones, Ryan Woiosin, John Lane and a lovely girl at the cashier counter. (sorry if I misspelled any names). Service was under warranty and free. Highly recommed their service! Happy Easter!

Bought my car from a different dealership and was - jade m

Bought my car from a different dealership and was experiencing an issue, took it to sunshine and they were super transparent and helped me get the issue sorted out, team was super friendly and super respectful, will be coming back!!

Very professional Not at all pushy. - Eblack

Very professional Not at all pushy. Pleasant to deal with. Service department is knowledgeable and efficient . When they say they will order a part, they do, and the correct part shows up timely. I am a longtime customer, Mazda Protege Mazda 6 Mazda 3 CX 5 CX5 CX5 Overall,Garden City Mazda is the best!

Had a great experience in the sales department getting my - Brittanyd

Had a great experience in the sales department getting my new transmission under warranty. Unfortunately my 60k mile 2021 Tucson needed a new transmission already, but with the 100,000 10 year power train warranty, Benny in the service department helped me tremendously with all the necessary paperwork. It was all done in just under 2 weeks.

Excellent Service to address vehicle my concerns. - Ivan C

Excellent Service to address vehicle my concerns. I highly recommend MB of Huntington for all your Mercedes-Brnz service needs.

Satisfactory service. - philmar37

Satisfactory service. Eric was courteous and he had my car done in about.3 hours.

I went in to the dealership for an oil change. - lsmusic7

I went in to the dealership for an oil change. I asked if the car would pass inspection in 2 months because mine was almost up. They said I definitly needed 3 new tires. Next thing you know I'm talking to a salesman Anthony Dee. An hour later we hammered out a deal for an EVEN trade for another car. I had a Dodge Caravan and traded for a Mazda 3. and they even gave me a check for $1000 I LOVE MY NEW CAR.

Very friendly environment staff is courteous service - savitri.61.ks

Very friendly environment staff is courteous service advisor Darlyn explain problems with my car that needs to be fixed

*BUYER BEWARE* Just a PSA regarding Greenwich Ford. - blwells45

*BUYER BEWARE* Just a PSA regarding Greenwich Ford. A few weeks ago, I hit a pothole that caused damage to a vehicle I purchased at Greenwich Ford. When I purchased the vehicle, I purchased an extended warranty. I reached out to them to see if the damage would be covered. While my guess was that it wouldn't be covered, I had seen references from people regarding this issue with my model of vehicle that had been covered by Ford. And so I emailed them, explaining the situation and including a picture. They requested that I bring the car in so they could determine how much, if anything would be covered under the warranty. My wife dropped the car off and when she picked it up, they charged us a $200 "diagnostic fee" just to tell us that damage by a pothole is not covered as it is considered an act of God. This is something that could have been disclosed without a visit to Ford "for a diagnosis". And no fee for diagnosing this was ever disclosed to me. It is a shame that Greenwich Ford does business in this fashion. I do NOT recommend that anyone does business with a company that engages in such shady practices.

If I could give zero stars I would because I got zero - John

If I could give zero stars I would because I got zero service, zero answers to my questions, and zero satisfaction. A few days ago I contacted Advantage Chevrolet in Brooklyn to ask how much they charge to diagnose what was wrong with my Traverse. Over the course of two days, I never got an answer. Here are the texts, dates and times ... Friday 5/24/24 1:40PM - Hi John, this is Jerry from Advantage Chevrolet. I'd be happy to help with that. Could you please provide the year of your Traverse and a brief description of the issue you're experiencing? Friday 5/24/24 1:48PM - Hi Jerry, my 2014 Traverse is bogging down, shuddering, losing power, making clunking noises, I think my first and possibly second gear is now gone in the transmission, locks are randomly going up and down by themselves, rear camera stopped working. How much would it cost to analyze exactly what's wrong and what it would require to fix everything? Friday 5/24/24 1:48PM - Thanks for the details, John. I'll need to check with a team member to get accurate information on the cost to analyze these issues. Would you like to schedule an appointment while I confirm the pricing for you? Friday 5/24/24 1:49PM - I'll wait to hear how it would cost before I schedule. Thank you Friday 5/24/24 1:50PM - Got it, John. I'll check with our team and get back to you as soon as possible with the pricing details. Thanks for your patience! Friday 5/24/24 4:16PM - Hi Jerry, any word on the quote? Friday 5/24/24 4:17PM - Hi John, thanks for checking back. I'm still waiting on the exact quote from our team. I’ll follow up with them and get back to you shortly. Thanks for your patience! Friday 5/24/24 4:17PM - Ok thank you. (The next day) Saturday 5/25/24 12:33PM - Hi Jerry, wow, unbelievable incompetence that you couldn't simply tell me how much you charge for a diagnostic test. And continued to stall me and xx me and tell me that you'd get back to me shortly and never did. No wonder you have so many one star horrible reviews online. There's no way I would ever go to Advantage Chevrolet for anything. And I’ll spread the word and warn everyone else I to not go there as well. Watch for another one star bad review online. Saturday 5/25/24 12:34PM - I'm really sorry to hear about your experience, John. I apologize for the delay in getting you the information you asked for. Your feedback is important to us and we'll definitely use it to improve our service. I understand if you're upset and don't want to continue with us, but if you ever change your mind, we're here to help. Again, my sincere apologies for the inconvenience.

This for the review of after sales support which is - Krelin

This for the review of after sales support which is service advisor William Wenzel, who I think a real trooper , his the only guy working to processes and following up if your car needs is on time, I have cv axle and engine light fix, also to all the legit mechanics of inwood ram, keep up the good work.

Just brought my 2021 Grand Cherokee in for routine - Glo631

Just brought my 2021 Grand Cherokee in for routine service. Not only were they fast in returning my car, the vehicle inspection was done perfect. The offered my car an alignment and a throttle buddy service. After these services were preformed; the car is driving better than when I dropped it off. The service advisor Jonathan Dorceus was very helpful in explaining the needs of my vehicle. Perfect experience all around. Thank you garden city jeep. Keep up the great work!

Had some issues with my oil & Tire rotation Plan. - Fred

Had some issues with my oil & Tire rotation Plan. I informed the Lead Assistant to let them know I had the Plan but it wasn’t honor due to not showing up in system. I called the Company that handle my Coverage and informed them the issue I had with Plan. I tried to get your Lead to talk to my Company, so they get the problem solved, but it seems he was too busy. So now I had to pay out of pocket. All it took was to him to communicate with the agent on the phone a problem solved

No surprises ! - Pazia189

Was told I had a recall, came in for state inspection my car was ready at the exact time the service man told me. I like that so many time at a other dealer I waited for over two hours for a simple oil change.