125 New York Toyota Service Centers

On my last service visit before turning in my 2019 Toyota - esslomka

On my last service visit before turning in my 2019 Toyota Camry XLE for a new Vehicle at the Same Dealership, I was very pleased to receive a modified Toyota Care servicing. Mohammed "Moe" is my Service Advisor in the Service Department after my previous Advisor moved on. As always, the vehicle was checked in for the appointment previously made. I was then brought to Mohammed to write up my service order on the car for it's 6 month Toyota Care which I kept up personally after the Complimentary one which was part of the vehicle care. Keeping it up assures the vehicle running well as it is monitored. Mohammed and I agreed what work should be included since the vehicle was going to be turned over to the dealership for purchase at the time of arranging the future new lease. I waited in the very comfortable waiting area with TV, comfortable furniture and also Comp Beverage Station. I was kept up to date on the progress of the repairs by another staff member. He was also informing the other customers of their vehicles. In about an hour or so Mohammed directed me to the Cashier. After paying, I was informed when the next service was suggested. I was directed to the parking lot which was informed I was heading to have my car ready. The car was brought to me at the gate. Another pleasant service visit to the Service Department at Toyota of Bay Ridge. I will continuing using the Service Department with the leasing of the new vehicle,

I am very happy with my car, I bought a Rab4 Prime and I - Cltoribio917

I am very happy with my car, I bought a Rab4 Prime and I am very pleased with my purchase thanks to Abraham Makany in sales department and accounting department, also need to give a high five in maintenance department to Richie, he is very helpful and knowledgeable with everyone and knows how to do his job, he managed in getting people out of there fast, first time i went for maintenance didn't have same luck until I finally met with Richie, thanks Richie, keep it up.

Brought my 2024 VW Tiguan for service car was sitting - megaautoleasing

Brought my 2024 VW Tiguan for service car was sitting there for a week to do oil change and inspection first all they didnt provide with loaner car said that we didnt buy car from there dealership that we not qualified for loaner car can get in touch with service manager whenever i called there eather his busy or his xxx is off i dont understend how they operate the dealership feels like they're doing you a favor to service ur car

The worse customer service I have ever had. - Old ford fusion

The worse customer service I have ever had. Picked up my car after repair being told alignment was not perfect but within specifications. What a ride home. Returned car to be checked out and was told it floated a little a city speeds. Imagine that at 65 on dry roads the car would glide over a foot every so often. I dove again on wet roads and was scary. Was never told in beginning that more parts were needed or service done. Then when I had repair the manager wanted receipts of where I had repaired. Why didn’t he have a estimate ready since he always made it sound he would repair anything that was paid for like the tires I tried ordering but had to get them elsewhere also. I wonder to myself if an older person had pick up their car in that condition that they would have wrecked on the way home. Shame on you all there at WILLIAMS

Purchased my vehicle from Williams Toyota of Sayre, PA in... - Thouroughly ticked

Purchased my vehicle from Williams Toyota of Sayre, PA in 2018, though I live in NY. My check engine light came on and my repairman gave me the computer # needed for the repair and said I should check to see if it was covered under warranty. I called Williams of Elmira and they would not tell me if my vehicle was covered or not." I would need to bring my car in and let them inspect the car - no fee if the repair was under warranty, $125.00 just to inspect it if it was not under warranty and let me know what I ALREADY KNOW!!!. Unbelievably poor service and unethical business practice.