2,436 New York SRT Service Centers

Nope! - igopogo

Nope! My Service advisor flat out lied to me about my car. It was there for service for a week, I called and he said they were just buttoning it up and should be done tomorrow.... 3 days later I called the service manager. He told me they hadn't started working on it yet. Really bad.... The service manager just blew off that his advisor had lied about the car. Worst dealer experiece ever and.... The rally sad thing is I know the owner..... We play golf together sometimes......

Every thing fell into place, very happy about my results - radexter55

Every thing fell into place, very happy about my results at Romano Subrau as my Dealership

Undisclosed Hidden Fees were to be added at checkin. - No more Toyota’s for us

Undisclosed Hidden Fees were to be added at checkin. But asked for a cost estimate before service was even scheduled.

Should have been told that credit card would be charged. - Sonnyspat

Should have been told that credit card would be charged. I would have used my debit card if I had been informed. Took 2 hours to get my car just for a battery changed way too long

Overcharged for a job not even done. - Llapine72

Overcharged for a job not even done. Brought my Ford F150 in for an oil leak was supposed to be hooked up to computer not done and-charged 460.00 and not even fixed. I was supposed to get a call back from the service manager regarding this and still waiting.. I had to bring my truck somewheres else to get this resolved. I would not recommend this place for service !!!!!

Always great doing service business with them. Trust... - rose481

Always great doing service business with them. Trust them the most. Will continue to to do business with them as long as possible. Very helpful with questions I might have. Love my Echosport. Hope you continue to make them.

I’m writing this review in praise of Miranda in the - olliedawg

I’m writing this review in praise of Miranda in the service department. She’s totally customer focused, patient, candid, and LOVES cars!

Dez Willam’s is amazing! - Endelward

Dez Willam’s is amazing!!! Very helpful and pleasant😀 So happy she is back at Romeo Nissan Would highly recommend her for all you service needs👍

I use your facility for service on both my wife's and my - jomaggio13

I use your facility for service on both my wife's and my Subaru Foresters. Two of the big reasons are Sid Nareindra and Kelsey Almeida. They both represent your company and it's values very well. They are friendly, professional and trust worthy. They do what they say they are going to do and they make sure that it is done right. I spent most of my professional career in customer service for businesses that I owned and for businesses other individuals owned. I know excellent customer service when I see it. And I see it in these two Saratoga Subaru employees time and again. Thanks, guys. John Omaggio .

Naomi and service department are the best Easy - carylkane

Naomi and service department are the best Easy communication and updates on car status romeo runs a very professional department

Courteous service people and a friendly environment. The... - tparrotti

Courteous service people and a friendly environment. The owner Steve Harris always on the showroom Floor chatting with customers. Clean facility with happy smiling faces

Sll the employees, from the telephone receptionist, to - p.gleiberman

Sll the employees, from the telephone receptionist, to the man who brought me to the correct location, to the service providesr, were professional, throrough, and friendly. My experience there was completely satisfying.

THESE GUYS ARE ALSO A NISSAN DEALER! These guys are... - dadeo

THESE GUYS ARE ALSO A NISSAN DEALER! These guys are great. I take my Frontier to them for service and our Toyota. They are a great place for both. I bought the Frontier from them too.