2,436 New York SRT Service Centers

Purchased 4 tires and when they were received at Garvey - Kevin, Peekskill,NY

Purchased 4 tires and when they were received at Garvey service center they called to schedule up my install. Arrived as scheduled and was checked in at the service counter. Waited over 2 hours and then was told that the tires weren’t received and I would have to reschedule. My second issue occurred today when I went for a scheduled oil change and state inspection. They checked me in and I waited. They finished the oil change and told me the inspection testing equipment is not running so I need to reschedule. Who is running this service center? Don’t recall the employee name.

Excellent service Patty was great from trading in car to - Mantle

Excellent service Patty was great from trading in car to finance to picking up car

Bought my car from a different dealership and was - jade m

Bought my car from a different dealership and was experiencing an issue, took it to sunshine and they were super transparent and helped me get the issue sorted out, team was super friendly and super respectful, will be coming back!!

Very professional Not at all pushy. - Eblack

Very professional Not at all pushy. Pleasant to deal with. Service department is knowledgeable and efficient . When they say they will order a part, they do, and the correct part shows up timely. I am a longtime customer, Mazda Protege Mazda 6 Mazda 3 CX 5 CX5 CX5 Overall,Garden City Mazda is the best!

Sales department is good, the related collision shop is - SueS

Sales department is good, the related collision shop is terrible. The first time we were there they told us three days for repairs when we dropped it off. After 5 days I called and gal said "We have your car?'" After a long delay, gal gets back on the phone and says "It will be ready in three days." This vehicle had roof damage from the car carrier - major repair. We picked it up late evening in the dark at their request, noticed the damage the next morning later when we looked down at it. Now we need to have something fixed. During one of the repairs they had to take out the iterior molding, and put it back with a piece cracked off. This vehicle is a 2024 Telluride with very low mileage - and we didn't notice the poor interior workmanship until we had a car full of people and I was in the back seat. Their response to a request to fix it was how do we know you didn't break it, and you took too long to notice it was broken. We also had to have the back gate repaired as the lift gasket kept falling off. Additionally, many recalls. My advice is too look EVERYTHING over with a fine tooth comb. Please note this review is for the Northtown collision center that Northtown Kia sends you to.. The service center is better although not without problem. When we called to schedule a recall- adjustable front seat has the potential to start on fire, the gal on the phone said we had to bring it in to be looked at and if they decided it needed the recall, then we could schedule an appointment. We live a considerable distance away. The service department, upon hearing this said that is insane and took care of everything while we wee there.

I came here today to get service for my car. - Junho

I came here today to get service for my car. I have been driving for many years and have visited many service centers. I had many bad experiences before, so I did not trust service centers. But this time was very different. Two service advisors, Larry Biehl and Tim Biehl, changed my mind. They gave me the best service and made me feel comfortable. Now, I trust this place again. I can buy a car and get service at Smith Haven Jeep without worry. I am very, very thankful to both of them!

Had a great experience in the sales department getting my - Brittanyd

Had a great experience in the sales department getting my new transmission under warranty. Unfortunately my 60k mile 2021 Tucson needed a new transmission already, but with the 100,000 10 year power train warranty, Benny in the service department helped me tremendously with all the necessary paperwork. It was all done in just under 2 weeks.

Brought my 2023 Honda Civic for an oil change and state - Vinny

Brought my 2023 Honda Civic for an oil change and state inspection and they even took care of a recall and had me out in less than 2 hours. Great service.

Excellent Service to address vehicle my concerns. - Ivan C

Excellent Service to address vehicle my concerns. I highly recommend MB of Huntington for all your Mercedes-Brnz service needs.

We traveled to the area from Maine for Christmas with - BivalveGal

We traveled to the area from Maine for Christmas with family. It was quite cold - single diigits or low teens in the morning, Remote start wouldn;t work and I got a low coolant message when I started it when the temp was below 12F Called Romeo and was told to stop by for them to check it and top it off. I didn't have an appointment so we had to wait a little, but they checked it out and topped off the coolant at no charge, Everyone was friendly and helpful, AND they have excellent coffee and snacks. They save me a lot of anxiety, and I am very grateful for the service. Nice to run into a dealer that has old-style values and treats even new (and not lucrative) customers so well, Thank you

Satisfactory service. - philmar37

Satisfactory service. Eric was courteous and he had my car done in about.3 hours.

Absolute disaster ! - Tgr1964

Absolute disaster ! One hand never knows what the other is doing Zero appreciation for patronage .refused a loaner car Wave refused to pay my rental costing me 700.00 out of pocket for a 70,000 car with 20 thousand miles STAY AWAY !!

Walter Smith is the best. - johnscardina

Walter Smith is the best. He gives me options, explains everything, and allows me to keep my car maintained while on a fixed income.

I went in to the dealership for an oil change. - lsmusic7

I went in to the dealership for an oil change. I asked if the car would pass inspection in 2 months because mine was almost up. They said I definitly needed 3 new tires. Next thing you know I'm talking to a salesman Anthony Dee. An hour later we hammered out a deal for an EVEN trade for another car. I had a Dodge Caravan and traded for a Mazda 3. and they even gave me a check for $1000 I LOVE MY NEW CAR.

I had followup service today and I am happy to report - Jiotasr

I had followup service today and I am happy to report that the service and promp attention I received was top notch. Thank you all! I am also exceptionally pleased with my 2024 Toyota Crown Platinum....unique and exceptional!

My experience with Toyota Plaza was wonderful. - beingme49

My experience with Toyota Plaza was wonderful. Robert Ayers kept me informed about the whole process. Thanks Robert kudos to you.

Bought a brand new 2025 Chevy Equinox in Dec of 2024 - David.graysr

Bought a brand new 2025 Chevy Equinox in Dec of 2024 March of 2025 check engine light came on. They basically told me to shove it and go to a different GM deal and try to get it covered under FACTORY warranty! I’m lost for words after this! Horrible experience l!!!!!!!!!

Excellent service at this Dealership . - john.mansueto74

Excellent service at this Dealership . Took my vehicle in right away. And performed a perfect service. . It was done quick fast and efficient.. Everything was explained to me what was done and they were exceptionally nice.. would recommend this dealership to anyone..

Very friendly environment staff is courteous service - savitri.61.ks

Very friendly environment staff is courteous service advisor Darlyn explain problems with my car that needs to be fixed

*BUYER BEWARE* Just a PSA regarding Greenwich Ford. - blwells45

*BUYER BEWARE* Just a PSA regarding Greenwich Ford. A few weeks ago, I hit a pothole that caused damage to a vehicle I purchased at Greenwich Ford. When I purchased the vehicle, I purchased an extended warranty. I reached out to them to see if the damage would be covered. While my guess was that it wouldn't be covered, I had seen references from people regarding this issue with my model of vehicle that had been covered by Ford. And so I emailed them, explaining the situation and including a picture. They requested that I bring the car in so they could determine how much, if anything would be covered under the warranty. My wife dropped the car off and when she picked it up, they charged us a $200 "diagnostic fee" just to tell us that damage by a pothole is not covered as it is considered an act of God. This is something that could have been disclosed without a visit to Ford "for a diagnosis". And no fee for diagnosing this was ever disclosed to me. It is a shame that Greenwich Ford does business in this fashion. I do NOT recommend that anyone does business with a company that engages in such shady practices.

If I could give zero stars I would because I got zero - John

If I could give zero stars I would because I got zero service, zero answers to my questions, and zero satisfaction. A few days ago I contacted Advantage Chevrolet in Brooklyn to ask how much they charge to diagnose what was wrong with my Traverse. Over the course of two days, I never got an answer. Here are the texts, dates and times ... Friday 5/24/24 1:40PM - Hi John, this is Jerry from Advantage Chevrolet. I'd be happy to help with that. Could you please provide the year of your Traverse and a brief description of the issue you're experiencing? Friday 5/24/24 1:48PM - Hi Jerry, my 2014 Traverse is bogging down, shuddering, losing power, making clunking noises, I think my first and possibly second gear is now gone in the transmission, locks are randomly going up and down by themselves, rear camera stopped working. How much would it cost to analyze exactly what's wrong and what it would require to fix everything? Friday 5/24/24 1:48PM - Thanks for the details, John. I'll need to check with a team member to get accurate information on the cost to analyze these issues. Would you like to schedule an appointment while I confirm the pricing for you? Friday 5/24/24 1:49PM - I'll wait to hear how it would cost before I schedule. Thank you Friday 5/24/24 1:50PM - Got it, John. I'll check with our team and get back to you as soon as possible with the pricing details. Thanks for your patience! Friday 5/24/24 4:16PM - Hi Jerry, any word on the quote? Friday 5/24/24 4:17PM - Hi John, thanks for checking back. I'm still waiting on the exact quote from our team. I’ll follow up with them and get back to you shortly. Thanks for your patience! Friday 5/24/24 4:17PM - Ok thank you. (The next day) Saturday 5/25/24 12:33PM - Hi Jerry, wow, unbelievable incompetence that you couldn't simply tell me how much you charge for a diagnostic test. And continued to stall me and xx me and tell me that you'd get back to me shortly and never did. No wonder you have so many one star horrible reviews online. There's no way I would ever go to Advantage Chevrolet for anything. And I’ll spread the word and warn everyone else I to not go there as well. Watch for another one star bad review online. Saturday 5/25/24 12:34PM - I'm really sorry to hear about your experience, John. I apologize for the delay in getting you the information you asked for. Your feedback is important to us and we'll definitely use it to improve our service. I understand if you're upset and don't want to continue with us, but if you ever change your mind, we're here to help. Again, my sincere apologies for the inconvenience.

Tristan and the technicians provided excellent customer - Cdiscodiva49

Tristan and the technicians provided excellent customer service. Had an extremely difficult repair and they were very diligent in their diagnosis from beginning to end. They were extremely professional and very determined to get the repair done properly. Highly recommend 10+.

This for the review of after sales support which is - Krelin

This for the review of after sales support which is service advisor William Wenzel, who I think a real trooper , his the only guy working to processes and following up if your car needs is on time, I have cv axle and engine light fix, also to all the legit mechanics of inwood ram, keep up the good work.

Just brought my 2021 Grand Cherokee in for routine - Glo631

Just brought my 2021 Grand Cherokee in for routine service. Not only were they fast in returning my car, the vehicle inspection was done perfect. The offered my car an alignment and a throttle buddy service. After these services were preformed; the car is driving better than when I dropped it off. The service advisor Jonathan Dorceus was very helpful in explaining the needs of my vehicle. Perfect experience all around. Thank you garden city jeep. Keep up the great work!

It is very clean. - Milisaryan

It is very clean. It's very easy to schedule a service appointment. They are professional

Healey hyundai is trying to help us with a recall. - pandbelectric

Healey hyundai is trying to help us with a recall. Phil the manager is helping us. Hopefully he can as Hyundai keeps passing the buck. On our 3rd 12 volt battery and Hyundai is doing nothing. Just wasting time. Hopefully Healey Hyundai will get it done.

Had some issues with my oil & Tire rotation Plan. - Fred

Had some issues with my oil & Tire rotation Plan. I informed the Lead Assistant to let them know I had the Plan but it wasn’t honor due to not showing up in system. I called the Company that handle my Coverage and informed them the issue I had with Plan. I tried to get your Lead to talk to my Company, so they get the problem solved, but it seems he was too busy. So now I had to pay out of pocket. All it took was to him to communicate with the agent on the phone a problem solved

Your parts department manager Marsello Locasto was very - Mariejaros55marie

Your parts department manager Marsello Locasto was very professional, helpful, and went above and beyond the services that most parts department would do. You have a star in this worker at Huntington Jeep.

Shane was very professional and the service was - 135246sdm

Shane was very professional and the service was excellent. If I was to get quality workmanship I would go to this dealership.

My experience at Ford of Port Jeff was fantastic my - Andyymarxx

My experience at Ford of Port Jeff was fantastic my service advisor was super helpful and made the whole process very easy to understand! Would highly recommend.