2,436 New York Nissan/1000 Service Centers

The staff at Paul Brown went out of their way to help us - LRC

The staff at Paul Brown went out of their way to help us learn about our Jeep Grand Cherokee. Nora has been extremely helpful and has given us time & instruction we really needed. Just had our first oil change from great service staff. Friendly workers who took time to review & explain actions taken.

Excellent service - Spenserdad

I recently had Peake take care of recalls on 2 of my Dodge vehicles. This was after having my local Dodge dealer give me a run around for several weeks on airbags. They got me in right away, and within a week both recalls were done. The service people are friendly and very helpful. When I need to buy a new truck, I will be looking at trucks here.

These guys are great! - deborah.murphy.50

We have been coming to them for the last few years for work on our vehicles. We have never had to wait to get in or get things fixed. There service department is excellent. They always ask you if you want the work done, before they do it, and how much it will cost. The other day I took my car in to have break work done, and was told I had a hole in my frame, that the car was totaled. I needed a car right away but could not really afford to have payments. They told me what their cheapest car was and within two hours I was driving it home. Guy Pellegrino is a very friendly and helpful person, as well as Mike in the service department. Would recommend this place to everyone. Very friendly atmosphere.

Cool Breeze - LeadersPlay2Win

Efficient. Thorough. Courteous. Authentic. Temps had been in the 80's and the air conditioner was blowing hot air. Other nearby dealerships told me the soonest appointment would be in two weeks. Pepe squeezed me in within two days. It was my first time there, and I was expecting a sprawling property because of its location. And while space seemed severely limited inside and out, the property is efficiently designed and seems to function well. But the people are what really set it apart. Their desire to help was as authentic as their smiles and words. From the man who first checked me to Sam, the Service Rep, to the staff walking back and forth between the showroom and the service area, everyone created a warm welcoming experience. The two and half hour wait seemed to fly by.

Service Department incompetent and a rip off - like2baspen

Took my ford ranger to get repaired. It was running rough. They replaced a coil stating it was bad. This did not repair the problem at all and cost me almost $300.00. I took the truck to a local garage and they changed the spark plugs very inexpensively about $65.00 and that repaired the problem. Went back to Phills Ford and was told they did not mis diagnose the problem. I just didnt spend enough money on the repair and they would not do anything else. The owner said if I purchased a car from him in the near future he would throw in a few oil changes. DON,T GET SERVICE THERE.