2,436 New York Nissan/1000 Service Centers

I took my car there because it wouldn’t start and my dash - lorimaegoodale

I took my car there because it wouldn’t start and my dash lights would flash, I told them when it did it the battery would click like it was dead, they said it was the backup camera that they’d have to order and I’d get a call in 1-2 weeks when the part came in. 3 weeks passed with no phone call so my husband called and the guy was like oh yup we have it. I drive out there to arrive and find out they had moved locations and not said anything. I get to the new location and bring up again, can we just make sure it’s not the battery. I was assured they would. They replaced the backup camera. This morning we go for an oil change and it does it again so the garage we’re at ACTUALLY tests the battery and the voltage is coming back as about half as much as it should. My husband just called fx to tell them about it and his response was “well I’ll have to call Kia to see if this will be covered under warranty” total xx as we brought the car in before the warranty was up. They DID NOT LISTEN TO ME, THEY LIED TO ME, wasted my time on something they knew wasn’t the issue, I believe because they’d get more money from Kia if it was the backup camera rather than the battery. Bottom line is they’re sketchy 10/10 would NOT RECOMMEND Update: guy never called back after saying he would do my husband called him and basically was like yeah we fixed the wrong but it’s your problem now

My Car, Santa Fe 2023, had more problems after the recent - Sunny

My Car, Santa Fe 2023, had more problems after the recent service. They left open one of the parts in AC Unit. My Engine Noise evidently increased after service, compared to before service.

I came in to get my car detailed and was so happy with - lwalsh

I came in to get my car detailed and was so happy with the job Joel K did. I will definitely come back and tell my family and friends!

I have been driving bmw 's for 20 years in CNY. - J.R

I have been driving bmw 's for 20 years in CNY. I have purchased from all between Rochester, Syracuse, and Albany. Only in 2019 did I come across Gault. The professionalism and attention provided by sales and service, namely Mike Tulsey and Robert Shea, are top notch. Above the rest of bmw locals I know. I bought a 750xi cpo from Mike and they have taken great care of it. Because of supply chain issues and that I drive a lot for work, I traded out of state for another 750xi m sport cpo, with Mike in the know. It was then when I was in for service, they alerted me to issues the selling center should have done on the cpo. The seller did nothing with my concerns. Bob and Mike urged me to contact BMW North America which I did. Long story short, Gault was right and BMW NA agreed who covered my service. Folks, I cannot stress the experience at Gault and the attention they give you is beyond noteworthy. They will have your back as they do mine, and treat you with dignity and Truth. To the Gault owners, you have outstanding people working for you at the BMW store!!! I am an employer, I know.

Wow what a complete difference in professional service - deanasantora811

Wow what a complete difference in professional service from Generation GMC in Sayville compared from King O'Rourke in Smithtown. Service department is amazing. They send you a video from the mechanic going over all the concerns that you have any what they found. I was constantly being told my oul leak was a seel. Thanks to Generation GMC they took the time to find the real cause and it's going to take a week to fix. Thank God had the issues at King O'Rourke otherwise I wouldn't have found an amazing dealership. Especially Thanks to Maria for keeping me updated.