128 New York Nissan Service Centers

Baron Nissan is the Cadillac of dealerships. - fico5299

Baron Nissan is the Cadillac of dealerships. Customer service is awesomene. Caring cast or characters

The staff at Mathews Nissan is always friendly and - hjensenpr

The staff at Mathews Nissan is always friendly and professional. They are straightforward about any issues with the car and trustworthy. Matt is outstanding at customer service. He took care of all my concerns. I do not need to take my car anywhere else from now on. Thank you!

This message is updated to my previous message which I - mikey15retdet

This message is updated to my previous message which I deleted. On June 12th, 2024 I took my 2019 Nissan Rogue Sport to the service department for an oil change, tire rotation and multi point inspection just like I do every year before I leave for vacation. The service advisor, David Rivas, was very good. He got me right in even though I didn't have an appointment which was very convenient. The service was done quickly. The only problem that I had was with whoever the mechanic was that conducted the multi point inspection. He advised Mr. Rivas that my vehicle needed front end brakes. What he failed to find during his inspection was that all four tires were worn out and needed to be replaced. The cord was beginning to show through the rubber tread and the sidewalls were dry rotted. The mechanic should have seen this when he inspected the wheels. In order to determine that the car needed brakes he would have had to pull the wheel off and should have noticed it. Since that time I returned to the service department and spoke to Mr.Rivas and another service advisor whose name I didn't get. I explained to them what had happened. They apologized for the unfortunate incident and explained to me that it was probably the result of an inexperienced mechanic who was just hired that overlooked the tires. I was further informed that the service department does stock replacement tires. I explained to both advisors that due to the mechanics negligence it cost the dealership approximately $1,000.00 in repairs and tires. I would like to point out that Mr. Rivas was excellent as always. I have never had a bad experience before at Poughkeepsie Nissan. Other than this first unfortunate incident they have been very good. They get you in right away and you never have to wait to long. Even though I usually don't have a previously scheduled appointment. I have always been pleased at the way the members of the service department treat me whenever I come in. They go out of their way to help. They are always friendly and helpful. Mr.Rivas is definitely an asset to your great team. The mechanic, whoever he is, not so good. Hopefully he will learn from this experience.

Bin buying and leasing car from this dealer ship since - KATEBIERNACKI97

Bin buying and leasing car from this dealer ship since two thousand and nine and had very good experience

Rob is always great and makes sure to document any - Jay

Rob is always great and makes sure to document any concerns I may have with my vehicle.

Vision staff get it! - CROBERTS15

Vision staff get it! Always top notch in all aspects of business relationship. Customer first!

I was very happy with the outcome on my car when I - malibu041820

I was very happy with the outcome on my car when I brought it in to Nissan to be serviced

Atnan is an amazing asset to Nissan. - ABKLYNCHICK

Atnan is an amazing asset to Nissan. He is friendly and truly cares about the customers. I just got an oil change on my new car but I have worked with him previously with my old car and he was outstanding.

From jasmine to Somiah, then my wonderful service guy, - Mimi624

From jasmine to Somiah, then my wonderful service guy, Andrew…perfect, professional and caring ♥️. This was my 3rd recall and each event is painless. Andrew answered the concerns I had with the itty bitty Rogue, so I sailed home stress free. My only complaint was not being able to stay a little longer there. Bays are immaculate and all the service peeps kind, busy but friendly I look forward to being a loyal visitor. A shout out to my greeters. Andy, Patty and Miguel It’s a pleasure to arrive to happy people, who genuinely like to see you! And remember you! Thank you Staten Island Nissan for the perfect crew and service!

Conveniently close to my residence, and good service - EFI14621

Conveniently close to my residence, and good service while trying to buy a new car.

Nissan service was great. - NAKIAMCDOWELL1986

Nissan service was great. Have no complaints. I’ll give them five thumbs up. Nissan is awesome.

Friendly and efficient checked my car over thoroughly - CHERYL.BAYLISS1968

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall

“I recently had my car service at Nissan of Queens and I - aliyah123

“I recently had my car service at Nissan of Queens and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff.

A pleasure to deal with the Director and the service - Hnisca64

A pleasure to deal with the Director and the service advisors very knowledgeable and extremely helpful a pleasant experience with great service

Mr. - garciae3

Mr. Pérez far exceeded my expectations by explaining the process of engaging the insurance company as well as helping me understand the implications of doing the job correctly..I commend him for his professionalism, honesty and dedication to the customer. He is a straight forward individual. Thank you Tony.

Never felt pressured - Danielletufano

I was unsure what I wanted to do for a car. I talked to Scott and he laid all my options out on the table! I never felt pressured at all! I was able to,make the right and smartest decision with his expertise!

Stephen Petrowski was truly a professional. - kevin

Stephen Petrowski was truly a professional. He was familiar with my Rouge and helped me to get the necessary maintenance that was needed so that I could drive off without any worries or concerns. It was truly appreciated!

Very easy process, staff very friendly and knowledgeable... - wayneyoung1976

Very easy process, staff very friendly and knowledgeable I was able to get my car serviced quickly and they gave me a shuttle to and from home

I had previously purchased 3 Altima’s at Huntington... - Kate

I had previously purchased 3 Altima’s at Huntington Nissan but I had moved to Smithtown in Jul 2019 so when I purchased my 2019 Nissan Rogue in Jan 2020, I went to Smithtown Nissan since it is only 1 mile from where I live. BIGGEST mistake! Smithtown Nissan is HORRIBLE. I can’t begin to tell you the drama and issues I had with them in Jan/Feb 2020 and then again in Dec 2021. So I came to Huntington Nissan (30 min away as opposed to 1 mile). Wow, I so wish I had purchased my Rogue from Huntington. They are THE BEST! I dealt with Santiago in their service department. He was beyond helpful in working with my on my “free oil change/tire rotation” that I have a 3 year contract for but Smithtown would not honor it saying they didn’t sign it (they had changed ownership after I purchased my Rouge). But the company, Portfolio Protection, said I’m absolutely covered at ANY Nissan dealership for 3 years. So I called and was able to get it all taken care of at Huntington. I will continue to bring my business to Huntington and have told all my friends and family as well.. none of us will ever go to Smithtown again, we will always come to Huntington. THANK YOU SO MUCH for all of your help!!

In the past, I have been happy with service but not - alfred shapiro

In the past, I have been happy with service but not follow up for car wash coupon. I hope I don't have a difficult time with Kisha as I have had in the past to receive it. I was constantly put off bu Kisha as she told me she didn't have any but Freddy went into her office and she opened her desk draw and produced one. I was never notified about the car was on my E mail.

The service at a dealership is very important to me. - sentramom

The service at a dealership is very important to me. Bryan Casey welcomed me, and my service was very timely. The waiting area was very comfortable and there was a desk area where i could prop my kindle. Bryan explained what was done with my car, and explained the bill. couldn't ask for more!

First service of my new Frontier, showed up early took me - Jcday1126

First service of my new Frontier, showed up early took me right in and back out in under an hour ,with a complimentary wash

Well oiled machine, usually deal with Taesha or Pat, - Jill

Well oiled machine, usually deal with Taesha or Pat, they’re both great, efficient and communicative. Pat even went out of his way a couple of times when I came in with an urgent issue. Great service.

My experience at Lia Saratoga was Excellent as always! - Unacorn99

My experience at Lia Saratoga was Excellent as always! Very professional and works done in a timely manner. Kaden Peterson went above and beyond to accommodate me. Love Lia Saratoga!!

Everyone was very easy to work with and promptly took car - skoobibert

Everyone was very easy to work with and promptly took car of my issue. It started with a key fob and turned out to be a computer update.

Excellent service department, from the front desk with - mikedriscsr

Excellent service department, from the front desk with Tess, to the mechanics that work on your vehicle.

I bought a brand new 2023 rogue from them and now I'm - Lindamc2188

I bought a brand new 2023 rogue from them and now I'm having an issue, and they refuse to fix it under warranty very disappointed and would never buy a Nissan again.