75 New York Jaguar Service Centers

Great service - Bstendts

Michelle is simply the best at what she does. Very friendly. Very accommodating. The rental car I was given was a pleasured to drive. The service was second to none!

Outstanding Car Dealership - Jane from L.I.

I am a repeat customer of Great Neck of Jaguar because they highly respect their clients, We are treated with respect and the employees let us know we are valued customers. The service department is outstanding,

Service was excellent! - Ken7

My car suffered a breakdown and required a tow truck to bring it to the Huntington Jaguar service facility. They got to the car quickly, diagnosed the issue and I had the car back the next day. Great service, highly recommended. On the sales side, Matt provided an excellent, no pressure sales experience. He brought the car to my house for a test drive, which greatly helped me in making my decision.

I brought my car in for a cracked windshield and... - pbj4usall

I brought my car in for a cracked windshield and unfortunately the replacement is back ordered . Donna in service dept provided me with a car for 30 days , keep me in the loop, checked on delivery and once installed delivered my car to my home and picked up the loaner . I have been driving for 50 plus years so I have dealt with numerous service dept. and Jaguar Land Rover Freeport is unique in their appreciation for customers and providing excellent service .

If you're looking for an unforgettable experience at - PiehlerI Piehler is a crappy dealer

If you're looking for an unforgettable experience at Piehler Jaguar and Land Rover of Rochester, then look no further—because you will certainly *never* forget how miserable it can be to entrust your car to a dealership that can’t even identify a problem, let alone fix it. I recently brought my car in for service, and to say it was a disaster would be an understatement. It took them *one full week* just to get my car into the shop. That’s right, a week—during which I was treated to an endless series of excuses about how they only had one technician who specializes in my type of car (and apparently he’s always “in training,” whatever that means). Meanwhile, they spent more time explaining the size of their service area and the impressive distances they cover, than actually diagnosing my vehicle. By the time they finally did get around to looking at my car, they still couldn’t figure out what was wrong. If this is what passes for customer service at a *luxury* dealership, I can’t imagine what the standard is for the competition. It’s almost as if they believe their brand name alone should be enough to compensate for the glaring lack of competence or care. For a place that prides itself on high-end vehicles, Piehler Jaguar and Land Rover might want to consider investing in more than just the brand. Perhaps it’s time to actually *train* their staff to handle the vehicles they sell—and maybe, just maybe, stop turning their customers’ service appointments into endless, frustrating exercises in wasted time. Avoid at all costs.

This shop does by far the best quality work. They're... - Tappollo719

This shop does by far the best quality work. They're honest, highly skilled, and the best in the business. If you want something done the right way, whether it be mechanical work or body work, then this is the place for you. They are experts with high end makes and I wouldn't trust my car with anyone else.