115 New York Honda Service Centers

Sal was awesome. - Dawn

Sal was awesome. Every time I come to Ralph Honda I'm teated with the highest level of customer service from the service desk all the way to the cashier. Great job! Dawn M.

Excellent service, personnable, professional and - Bartlcollins

Excellent service, personnable, professional and efficient. Facilities are top notch. Staff is extremely friendly and courteous.

My reservation made online did not happen. - drsmith.mail

My reservation made online did not happen. Alina was kind to sqeeze me in without reservation. Service was completed in a timely way as usual. West Herr is exceptional.

Everything went well especially with the store attendant - Kbrentuo

Everything went well especially with the store attendant Will Torres was very helpful with everything

I was offered a service appointment on the same day as my - pro568

I was offered a service appointment on the same day as my call. Service rep Jessica Height was great. Explanations were clear. Her work was efficient. Good communication.

I have purchased my Honda Pilot 2019 from them and - fgbacus

I have purchased my Honda Pilot 2019 from them and service from them. I have really great experience from them!!!

Brought my 2023 Honda Civic for an oil change and state - Vinny

Brought my 2023 Honda Civic for an oil change and state inspection and they even took care of a recall and had me out in less than 2 hours. Great service.

Shane was very professional and the service was - 135246sdm

Shane was very professional and the service was excellent. If I was to get quality workmanship I would go to this dealership.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

We've purchased 3 cars here. - Jim

We've purchased 3 cars here. Sales people respected our preferences, toward smaller cars that are safe and dependable. But our kudos go to the service department. Jody and the desk people are super, including Roger the new guy. Over the years only one glitch on the actual work done: an incredibly expensive side mirror replacement. I think that problem was due to lack of expertise at either the regional or national level, when contacted by the local staff about a strange camera problem. This is the only bad experience in 15 years, however.

Not thrilled with this particular experience. - Adelong101

Not thrilled with this particular experience. My wife brought our 2018 CRV in for some recall work and to have a noise checked that was coming from the front right tire of the vehicle. The recall work went fine, but the inspection of the noise led to the brakes. There was noted "uneven" wear on the front right brake. They noted that the pad used was an aftermarket pad, and then recommended a complete replacement of ALL pads and rotors, and even told my wife and me (on two separate occasions no less, once in person and once on the phone) that the vehicle wasn't necessarily safe to drive. The job was quoted at bit over $1000. We decided to seek out a second opinion and went with a long established mechanic in our town. He inspected all brakes - pads, rotors, calipers - and noted that nothing was wrong with anything, other than maybe needing a clean and lube job. He informed us that the brakes had a good year of life left in all of them. I've gotta say, that's some sketchy stuff on Della Honda's part. Aside from factory recall work, they will NOT be receiving any business from us going forward. Even then, we will likely seek out another dealership, first. 100% DO NOT recommend this service. Recommending an unnecessary $1000 job?! Seriously?! The Della Bellas need to do better

Very thorough service and friendly staff. - Wpredmond1961

Very thorough service and friendly staff. I’ve been going there the last two years and its always been very professional.

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.

Bill Roe went above and beyond to help me with my CRV. - EricBenjamin

Bill Roe went above and beyond to help me with my CRV. I came in without an appt. My alarm was going off and even though it was a unscheduled drop off, Bill was able to get my CRV in and diagnosed within 2 days and the part "body control module" arrived the next day. Bill is a testament to excellent customer service.