Not thrilled with this particular experience. - Adelong101
Not thrilled with this particular experience. My wife brought our 2018 CRV in for some recall work and to have a noise checked that was coming from the front right tire of the vehicle.
The recall work went fine, but the inspection of the noise led to the brakes. There was noted "uneven" wear on the front right brake. They noted that the pad used was an aftermarket pad, and then recommended a complete replacement of ALL pads and rotors, and even told my wife and me (on two separate occasions no less, once in person and once on the phone) that the vehicle wasn't necessarily safe to drive. The job was quoted at bit over $1000.
We decided to seek out a second opinion and went with a long established mechanic in our town. He inspected all brakes - pads, rotors, calipers - and noted that nothing was wrong with anything, other than maybe needing a clean and lube job. He informed us that the brakes had a good year of life left in all of them.
I've gotta say, that's some sketchy stuff on Della Honda's part. Aside from factory recall work, they will NOT be receiving any business from us going forward. Even then, we will likely seek out another dealership, first.
100% DO NOT recommend this service. Recommending an unnecessary $1000 job?! Seriously?! The Della Bellas need to do better
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