135 New York GMC Service Centers

GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN - nenaericgokey

GREAT SERVICE DEPARTMENT VERY ACCOMMODATING STAFF IN SERVICE DEPARTMENT FOR LAST MINUTE APPTS. HIGHLY RECOMMEND

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.

Wow what a complete difference in professional service - deanasantora811

Wow what a complete difference in professional service from Generation GMC in Sayville compared from King O'Rourke in Smithtown. Service department is amazing. They send you a video from the mechanic going over all the concerns that you have any what they found. I was constantly being told my oul leak was a seel. Thanks to Generation GMC they took the time to find the real cause and it's going to take a week to fix. Thank God had the issues at King O'Rourke otherwise I wouldn't have found an amazing dealership. Especially Thanks to Maria for keeping me updated.

Rude people to deal with. - Robertlussier1971

Rude people to deal with.high prices to even look at vehicle problem.please stay away from this place.do not go there at all

excellent service ,quick drop off ,service consultant... - tfragias

excellent service ,quick drop off ,service consultant Jason called mid-day with status of my vehicle .As soon as i arrived to pick up vehicle Jason greeted me and explained what the problem was, he had me checked out to a super clean pick-up in no time.

My vehicle showed a warning of "A/C off due to... - Martin Soloway

My vehicle showed a warning of "A/C off due to temperature of engine" I brought it in to be checked out (Under Warranty). The technician after teleconferences with GM was unable to correct the problem. I was asked to leave the vehicle over night, but GM was still not able to come up with a solution to the problem. After a few days, Rick called me and told me to bring in the vehicle, at which time the computer was replaced. I thought the staff at Grand Prize tried very hard to solve the problem and worked very well with me. I therefore think a "Good" rating is proper under the circumstances described.

Unethical Business practices. - Carguy13

I will write my review shortly. Very unethical business practices and only cares about the money not the customer. We have dealt with them years. The Daughter has no clue about customer service

Service run around - Ringer

Brand new 2017 acadia, less then 1 yr old. Less then 800p miles Brakes squeall like a school bus. APPT 1. I'm told the need to change brake pads. Ordered pads will be 8n nexr week. They never called me. 2 weeks after initial visit. I call them tell me parys Just came. Bring on your next week. APPT 2 Take car in they tell me GMC policy JUST chg. No new pads. They turm rotors. Next day brakes squealing. Told me to bring car in next week. Today was next week. Tell me pafs need replacingI would have to pay. I refused They then said they'd split cost 50/50. I refused. Now in GMC MEDIATORS HANDS.

terrible - droptheloanlarry

This particular dealership has been THE ABSOLUTE WORST dealership I've ever been to. they stole things out of my car when I took it there for service, overcharged me for said service, then not 10 miles away from the dealership the engine becomes useless and has been drained of oil and coolant. the worst part is this guy won't do anything without giving me that bull crap "well bring it in and we'll see what we can do for ya" cause that's how I ended up getting charged over 400 dollars for a starter replacement before I even made it past 2500 miles.

Have never met such a service department willing to go to... - Kenwood16

Have never met such a service department willing to go to such lengths to get things done above and beyond any other place I have dealt with will most definitely be back again and recommend this dealership to any one thanks