135 New York GMC Service Centers

been client for 7 years, Happy to be part of it, love - Jhon hoyos

been client for 7 years, Happy to be part of it, love Customers service skills they have.

All Cadillac Employees Robert Basil Southwestern blvd in - 1Michele

All Cadillac Employees Robert Basil Southwestern blvd in Orchard Park were professional and kind. They made my service experience very good.

Friendly and prompt service. - Lindaw

Friendly and prompt service. They even washed my vehicle and I was only in for an oil change.

In April of 2023 we went on vacation for a week and came - Lilbs

In April of 2023 we went on vacation for a week and came home to a dead 2022 Yukon purchased from this dealer. We contacted the dealer to inquire being this didn’t make sense happening to a brand new vehicle. We had heard from another dealership locally that there was a recall regarding battery drainage but it wasn’t “vin specific”. When we contacted king orourke the person we spoke with had no answers for us as there was no “bin specific” recall for our vehicle and told me to “take to the other dealer then” the customer service was horrible and our concerns were dismissed. We ended up having to buy a new battery out of pocket costing over $300. Fast forward to now, the recall letter was sent a few months ago, and we made the appt to have the update completed to care for said battery drain issue. We inquired with management to have some sort of compensation regarding the out of pocket cost and were again dismissed. The dealership claimed “your battery is fine” - yea, obviously. We paid to have a new one put in before we were formally notified about the recall. I really didn’t think we were asking much, floor mats. Something. But instead we were spoken to with zero patience or understanding. Poor customer service all around.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

Great on time service and thorough review of my wife's - J.R

Great on time service and thorough review of my wife's care. Very knowledgeable staff.

Brought my GMC 3500 in for brakes and state inspection. ... - gmcpurest

Brought my GMC 3500 in for brakes and state inspection. Russ did the paperwork. Billy took the time to show me just how worn my brakes really were and I was past due for new ones. Joanne took the money. I was in at 8AM and out at 11AM. Service was friendy and they showed that they cared.

This past Saturday my family and I were in a car accident... - TR

This past Saturday my family and I were in a car accident when a wheel on our GMC came off due to loose lug nuts that were not properly tightened by a garage downstate. Fred, Luke and Molly were incredibly supportive! They were waiting for us when the flatbed arrived at the dealership, fit us in same day and got us back on the road within a few hours. They were so fast in fixing the issue that Fred kindly drove me back to the rental car agency to return a rental car that we didn't need. They properly diagnosed the damage and made sure we were safe and sound and good to go! All for a very reasonable price. It was a stressful day for our family and having such great people take care of us really went a long way in helping us make the most of a difficult situation. I can't thank them enough and wholeheartedly recommend the D'Ella team for your sales and service needs. Thank you again Fred, Luke, Molly and the entire D'Ella Team.

Scheduled a time to have the transmission serviced in my - Johngalt1060

Scheduled a time to have the transmission serviced in my 2020 GMC Denali and expected to have the fluid changed and internal filter replaced. Instead, they only changed the fluid and did NOT replace the transmission filter. I spoke to the service manager, who would not provide his full name (Scott) and he said it wasn’t necessary to replace the filter because they flushed the entire system with a detergent. My GMC service manual calls for a fluid and filter change every 45,000 miles. I will never use the service department at Davidson GMC again. I wasted $400.

Friendly, FAST, Efficient Service!!!! Had the Buick and... - Andy

Friendly, FAST, Efficient Service!!!! Had the Buick and the Cadillac serviced within the past month and each time it was a pleasure!!!!! Following the rules of preventing the viral spread was very apparent.....that'sanother reason for putting my mind at ease and feeling comfortable while awaiting service!!!! Great doing business at Davidson!!!!!!